Best Western PLUS Elixir Grasse

Hotels
Best Western Plus
Rue Martine Carol , Grasse , fr

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Good/copyous breakfast
Calm location
Nice pool and parking
Clean bathrooms reported by several guests
Cons:
Uncomfortable or deformed mattresses
Small and aging rooms
Occasional sewer odor and maintenance issues
Noise (constant buzzing) in some rooms
Perceived poor value / expensive for condition

Categories

Cleanliness
1
Mixed signals: several mentions of clean bathrooms and rooms, but some reviews report sewer odors and slightly blackened wallpaper indicating occasional cleanliness/maintenance issues.
Service
1
Consistently strong positive mentions: 'personnel au top', 'très à l'écoute', friendly reception and helpful staff repeatedly praised across reviews.
Location
1
Generally positive: multiple comments on good emplacement and calm surroundings, though a few note peripheral location and limited walkability to city center.
Room Quality
1
Notable negative feedback: numerous complaints about small or aging rooms, uncomfortable/deformed or too-hard mattresses, noise (unpleasant buzzing) and maintenance issues.
Amenities
1
Positive mentions for amenities: several guests praise the pool(s), parking and general hotel facilities; occasional notes that some elements are a bit dated.
Value for Money
1
Several guests explicitly disappointed by price (one cites €300/night) and consider the hotel a bit expensive for condition, indicating negative value perception.
Food and Beverage
1
Mostly positive comments about breakfast (copious, good) and some good restaurant meals, with isolated criticism (tough beef, suggestion for snack options).
Overall Experience
1
Mixed-to-positive overall: many guests report enjoyable stays and repeat visits thanks to service and calm setting, balanced by room/comfort and value complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 17:34

Property Description

Experience elegance and tranquility at Best Western Elixir Grasse, nestled just outside the vibrant town center.

Luxurious Accommodations
Indulge in our contemporary, air-conditioned guest rooms that offer soundproofing for your ultimate comfort. Each room is equipped with a flat-screen TV, private bathroom, and select rooms feature garden or hill views, perfect for a serene escape.

On-Site Amenities
Unwind by our outdoor swimming pool or recharge at the wellness center. Our fitness room and beautifully landscaped garden provide a perfect backdrop for relaxation and rejuvenation.

Delightful Dining Options
Start your day with a delicious American-style buffet breakfast, or enjoy an à la carte breakfast in the comfort of your room, available until midday.

Don't miss your chance to experience the charm of Best Western Elixir Grasse – book your stay today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Céline solo_traveller fr
10
Reposant, agréable
Pros:

Terrasse, restaurant, piscine, salle de remise en forme

Cons:

Ras

2026-04-11 via Nuitee
M
Marani solo_traveller it
9
2026-04-07 via Nuitee
J
Jan extended_group be
9
Goede locatie
Pros:

Perfect

2026-04-06 via Nuitee
Y
Ying-Hsi family_with_children se
8
Pros:

The reception staff member, Angelina, was incredibly helpful. We stayed here as a replacement and arrived late in the evening; she was very friendly and professional, and did her best to assist us.

The bed was very comfortable, and the breakfast was good with a wide range of options.

Cons:

The double room was a little bit small.

2026-04-06 via Nuitee
C
christophe family_with_children fr
9
2026-04-05 via Nuitee
B
Brigitte family_with_children ch
9
2026-03-29 via Nuitee
O
oryane family_with_children fr
4
Déçu pour un 4 étoiles
Pros:

Petit déjeuner

Cons:

Mauvaise odeurs remonté d’égout dans les chambres , bruit constant dans la chambre ( bourdonnement très désagréable )
Lit tres inconfortable , cafetière électrique non utilisable ( manque accessoire )
À 300 eur la nuit pour un 4 étoiles je suis très déçus

2026-03-23 via Nuitee
C
Carla couple it
8
2026-03-23 via Nuitee
N
Nathalie family_with_children fr
7
2026-03-21 via Nuitee
B
Benoit family_with_children fr
8
2026-03-19 via Nuitee
N
Nicky G. family_with_children de
8
2026-03-18 via Nuitee
M
Morteza Taghizadeh extended_group ir
8
2026-03-15 via Nuitee
C
Christine family_with_children fr
9
Pros:

Très bon accueil
Hôtel très calme

Cons:

RAS

2026-03-15 via Nuitee
C
Catherine couple fr
10
Impeccable nous revenons à chaque déplacement
Pros:

Très bien

Cons:

Tout est super

2026-03-09 via Nuitee
C
Catherine solo_traveller fr
10
Bien
Pros:

Tout est super ais pour certaine chambre un peu abîmée

Cons:

Le
Personnel est au top .petit déjeuner au top

2026-03-09 via Nuitee
D
Darius23.971 family_with_children fr
10
Pros:

Le personnel est au top.

2026-03-07 via Nuitee
B
Bertuli family_with_children fr
10
2026-03-07 via Nuitee
P
Paul solo_traveller be
8
Its OK
Pros:

Check-in, restaurant

Cons:

the rooms are somewhat small and need refurbished

2026-03-06 via Nuitee
F
Franck couple fr
8
Très bien
Pros:

Tout.

Cons:

Le matelas est déformé

2026-03-03 via Nuitee
R
Romain family_with_children fr
9
Très bien
Pros:

Matelas confortable, salle de bain propre,

Cons:

RAS

2026-03-03 via Nuitee