Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Excellent location near train station and Old Town
Friendly, helpful staff (early check-in, packed lunches)
Clean rooms and fresh bedding
Good breakfast (varied and fresh)
In-room basics provided (fridge, kettle, daily water/coffee)
Good value for short stays
Cons:
TV functionality locked — cannot access apps or Internet
Some rooms have dated decoration and could be refreshed
Occasional bathroom odor reported
Entrance requires stairs/keys (access inconvenience)
Limited viennoiserie selection at breakfast

Categories

Cleanliness
1
Multiple reviews praise very clean rooms, fresh sheets and daily replenished toiletries; one guest noted a slightly funky bathroom smell.
Service
1
Consistently praised staff: friendly, helpful reception, arranged packed lunches for early departures and provided quick check-in — strong positive sentiment.
Location
1
Repeatedly described as an excellent location — close to the main train station, convenient for events and within walking distance of the Old Town, while remaining in a quiet area.
Room Quality
1
Mixed impressions: rooms are often described as clean and comfortable, but some guests mention dated decoration, occasional smells in the bathroom and limitations (e.g., locked TV functionality) that reduce perceived room quality.
Amenities
1
Amenities are mixed: useful in-room extras (fridge, kettle, daily water/coffee) but significant negatives — TV functions are locked (no access to apps/ports/Internet) and entrance requires stairs/keys, which impacted guest experience.
Value for Money
1
Several guests explicitly note good price/performance and recommend the hotel for short stays, indicating slight positive value perception.
Food and Beverage
1
Breakfast is frequently praised as good, fresh and varied; guests also appreciated lunch boxes for early departures. Minor notes about limited viennoiseries or decor could be refreshed.
Overall Experience
1
Overall impressions are generally positive (many 'great stay' comments and recommendations), tempered by specific issues with amenities and some room details — net neutral when balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 20:50

Property Description

Experience the charm and convenience of IRIS Aparthotel, a beautifully renovated oasis in the heart of Krakow.

Unmatched Location
Just a 12-minute stroll from Krakow Central Station and close to iconic attractions like St. Florian's Gate and St. Mary's Basilica, our hotel places the best of the city right at your doorstep.

Comfortable Accommodations
Each unit is thoughtfully designed to include modern essentials such as a wardrobe, TV, private bathroom, and a fully-equipped kitchenette, ensuring you feel right at home.

Delicious Breakfast Options
Start your day with a delightful buffet featuring warm dishes, local specialties, and fresh pastries that cater to all tastes.

Whether you’re visiting for leisure or business, IRIS Aparthotel guarantees a perfect stay. Don’t miss out – book your getaway today!

Important information:

In case of a group reservation of 5 room or more the minimum stay is 2 days, a 100% nonrefundable prepayment of the total price is required. When booking 5 room or more, different policies and additional supplements may apply. All other terms and conditions have to be discussed directly with the Aparthotel.
In case of travel with pets, please inform the property in advance, as not all rooms are adapted for stay with pets.

Please note that the reception will operate with reduced hours on the following holiday dates:
24 December 2025 (07:00–20:00),
25 December 2025 (09:00–20:00),
31 December 2025 (07:00–20:00),
1 January 2026 (10:00–18:00).
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
V
Vitalii • couple • ua
8
2026-03-28 • via Nuitee
Y
YONGHONG • solo_traveller • cn
7
位置好，出行方便，其它就是招待所的标准
Pros:

位置好，离火车站及Flixbus 车站步行十分钟左右

Cons:

还是用老式钥匙不太习惯，入住期间房间不给打扫，只送了两瓶水进来

2026-03-26 • via Nuitee
R
Renata • couple • lt
9
2026-03-25 • via Nuitee
O
Oihane • couple • es
8
Cons:

Estuvimos alojados cinco noches, de las cuales solo tres días nos hicieron la habitación. A pesar de poner el cartón en la puerta en el que se indicaba “please make the room”, no nos la hacían, es más, entraban y nos dejaban el mismo colgado del perchero. No entendimos el por qué.

2026-03-24 • via Nuitee
S
Sarah • solo_traveller • mt
10
2026-03-24 • via Nuitee
M
Michał • couple • pl
8
2026-03-21 • via Nuitee
Мица • family_with_children • ua
10
Pros:

Гарна ціна, комфортний номер, смачний сніданок

2026-03-21 • via Nuitee
T
TETIANA • family_with_children • ua
9
2026-03-21 • via Nuitee
P
Patrycja • solo_traveller • pl
8
2026-03-20 • via Nuitee
D
Dziegiel • family_with_children • pl
7
2026-03-20 • via Nuitee
M
Marcin • family_with_children • pl
9
Pros:

Bardzo miła Pani na recepcji. Umożliwiono mi wcześniejszy check-in (12)

2026-03-19 • via Nuitee
J
Jennifer • couple • pl
7
2026-03-18 • via Nuitee
K
Katarzyna • solo_traveller • gb
8
2026-03-18 • via Nuitee
R
Rom • couple • us
10
2026-03-17 • via Nuitee
T
Tomasz • family_with_children • pl
8
2026-03-16 • via Nuitee
A
Anna • family_with_children • pl
9
Pros:

Doskonała lokalizacja, cicha i spokojna dzielnica pomimo bliskiej lokalizacja z dworcem i starowką.

2026-03-16 • via Nuitee
G
Grzegorz • family_with_children • pl
10
Pros:

Lokalizacja, dobre śniadanie, miła obsługa, czystość pokoju

Cons:

Brak

2026-03-16 • via Nuitee
S
Sabrina • family_with_children • it
8
Pros:

Ottima la pulizia e disponibilità dello staff

2026-03-16 • via Nuitee
M
Mai • family_with_children • ie
8
Staff were lovely in particular the ladies serving the breakfast,
Pros:

It was very nice little hotel near the main train station.Very clean. Staff were lovely in particular the ladies serving the breakfast . Had paid for breakfast but was missing the same due to an early pick up for the Auschwitz tour and the reception lady offered to organise a packed lunch for us instead which I thought was a very nice gesture.

2026-03-16 • via Nuitee
G
Georges • extended_group • be
8
Très bon séjour, j’ai beaucoup aimé cet hôtel et j’y reviendrais avec plaisir
Pros:

Endroit simple et agréable, chambre propre, bon petit déjeuner (peut-être un léger manque de viennoiseries). L’hôtel est bien situé et l’endroit est calme.

Cons:

La télévision est connectée mais tout est verrouillé : les chaînes, les ports et même l’accès à Internet. C’est dommage car la TV est récente avec des applications comme Netflix, mais il est impossible de les utiliser et on est obligé de regarder uniquement les chaînes en polonais.

2026-03-16 • via Nuitee