Galleria Hotel Pyramids View

Hotels
Masaken Kafr Al Gabal , Giza , eg

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Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Beautiful view of the pyramids
Good breakfast quality
Cons:
Poor service
Room unavailability
Bad cleanliness
Scam experience

Categories

Cleanliness
1
One reviewer mentioned bad odors in the bathroom.
Service
1
Several reviewers reported poor service regarding room availability and check-in issues.
Location
1
One review highlighted a beautiful terrace view of the pyramids, indicating a good location.
Room Quality
1
Multiple reviews stated that rooms were not available despite reservations.
Amenities
1
Not specifically mentioned, assigned based on overall experience.
Value for Money
1
Noted by one reviewer as a complete scam, indicating poor value.
Food and Beverage
1
Several positive comments about breakfast quality.
Overall Experience
1
Multiple reviews express strong dissatisfaction and describe the experience as a scam.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-10 08:50

Property Description

Experience the magic of Cairo at Galleria Hotel Pyramids View, your gateway to historical wonders and modern comforts.

Prime Location
Nestled just 2.1 miles from the iconic Great Sphinx and 2.7 miles from the Giza Pyramids, our hotel is your perfect base to explore the mesmerizing ancient sites of Egypt.

Exceptional Amenities
Indulge in our hot tub for relaxation after a day of discovery. Enjoy complimentary WiFi, room service, and 24-hour front desk assistance tailored to ensure your stay is seamless and enjoyable.

Dining Options
Savor a delightful buffet, à la carte, or continental breakfast each morning, and unwind in our on-site bar after exploring the treasures of Cairo.

Make memories that last a lifetime—book your stay at Galleria Hotel Pyramids View today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Jessica • solo_traveller • es
10
Estancia excelente
Pros:

Las vistas de la terraza son increíbles y el personal muy atento, agradable y siempre pendiente de que estés cómodo y bien.

Cons:

Nada en concreto, todo MUY BIEN

2026-03-13 • via Nuitee
G
Giovanna • couple • it
9
2026-03-11 • via Nuitee
M
Mark • couple • gb
7
We caught a flight from Sharm el Sheik only to visit the Gem so only stayed for 2 nights and chose this hotel for its lo
Pros:

Very close to the GEM and the pyramids and very friendly staff

2026-03-11 • via Nuitee
E
Eftychia • couple • us
4
الإطلالة الرائعة لا تضمن إقامة جيدة.
Pros:

We booked this hotel cause the reviews were amazing.
Such a disappointment 😔
We thought it will be a very nice experience cause when we arrive everything looked fine. But we were wrong.

Cons:

Miscommunication
Lies
Poor breakfast
During our stay, they never cleaned our room
Day 1 we asked for soap and shampoo, supposed to be already in the bathroom, they brought us some samples, literally, after 2 hours from the moment we asked for them.
Day 2 they forgot our breakfast
Day 3 and 4 and 5 and still haven't cleaned the room.
Of course we requested or they suggested it.
Elevator was broken and our stay was at the top floor.
Last day and because they messed up with everything, offered free drive to the city and airport.

Fun fact:*We arranged a city tour with them and we supposed to finish at 4pm and by 1pm she was done with us.
Funny thing is that we both speak Arabic but we didn't say anything the whole time and we understood everything she was saying about us.Can you imagine?
Oh boy, it was hilarious, we couldn't even get angry.
I dismissed her and we continued our ride.

Last day my husband spoke to them in Arabic and they were in shock. Personally I didn't want to, I had enough.

2026-03-10 • via Nuitee
Y
yu • couple • cn
10
Pros:

这家酒店非常好，露台非常漂亮，看金字塔没有遮挡，早餐很棒，性价比很高。工作人员服务特别好，还有欢迎饮料。

2026-03-06 • via Nuitee
M
Monique • couple • br
1
GOLPE EM QUADRILHA EM GIZA. NÃO SE HOSPEDE NA REGIÃO E MUITO MENOS NESTE HOTEL.
Pros:

Nada

Cons:

FUJAM DESTE HOTEL! Pior experiência com o booking e com hotel na vida. Viajo recorrentemente e já estive em mais de 40 países e nunca me aconteceu algo parecido. Ao chegar no hotel para realizar o check-in fui informada, de forma surpreendente, que não havia acomodação disponível, apesar de a reserva ter sido feita com antecedência. Como “solução”, tentaram me realocar em outro hotel dito "similar" (na verdade muito inferior). Quando cheguei no outro hotel e vi a diferença, recusei a proposta. Em seguida tentaram me convencer a ficar em um terceiro hotel, melhor que o anterior, porém sem disponibilidade para o período todo que precisava. Novamente tive que recusar, pois não deixaria minha reserva da noite do 31/12 ao 01/01 (altíssima temporada) em aberto. Questionei ao funcionário por que não fui avisada previamente sobre a indisponibilidade, já que a reserva estava confirmada. Mas o atendente, com inglês limitado, não soube explicar. Também perguntei por que, ao tentar simular uma nova reserva no mesmo hotel para a mesma data, o sistema do Booking ainda indicava disponibilidade, se supostamente não havia quartos. Mais uma vez, não obtive resposta. Isso reforçou minha suspeita de que se trata de uma prática deliberada para atrair turistas e, posteriormente, realocá-los conforme a conveniência do hotel, muitas vezes para estabelecimentos nas redondezas e de padrão inferior. Inclusive, já havia lido relatos semelhantes sobre esse tipo de golpe em comentários de outros hotéis, justamente os quais evitei ao planejar minha viagem. Fui coagida pelo hotel a cancelar a reserva para conseguir meu dinheiro de volta. Diante da falta total de confiança, da pressão exercida e da situação de extrema vulnerabilidade, acabei cancelando para poder buscar outra acomodação por conta própria.

2026-03-04 • via Nuitee
U
Uros Pumpalovic • extended_group • rs
8
2026-03-03 • via Nuitee
Ö BINE • family_with_children • at
1
kein Service, Vereinbarung nicht eingehalten,Urlaub ruiniert,Stornierungsangebot 4 Std vor Ankunft
Cons:

Zuerst meldet sich das Hotel 2 Tage vorher und heißt einen herzliche Willkommen und bietet Transfer, Ausflüge usw an. Da ich bereits vorweg alles fixierte, benötigte ich davon nichts. 4 Stunden vor Ankunft teilen sie mir mit, dass ich stornieren soll, trotzdem zu ihnen fahren soll und an der Rezeption zeigen sie mir ein anderen Hotel ohne Details. Wie kann man so mit Kunden umgehen, das hat mir eine Menge Nerven und Ärger gekostet. Noch dazu war der Betrag von meiner Kreditkarte 10 Stunden vorher abgebucht worden. Musste mir ein neues selbst Hotel suchen, ....... Angeblich machen sie das öfters. Nicht zu empfehlen, Kairo ist sowieso nicht touristenfreundlich und sie halten sich alle an keine Verträge, egal ob Hotels, Taxi,.... Sehr schade, dass sie so eine Einstellung zu Touristen haben, obwohl wir Ihnen Geld in das Land bringen und die Wirtschaft ankurbeln. Extrem enttäuscht und noch nie so etwas in einer Stadt erlebt.

2026-03-03 • via Nuitee
L
Luca • family_with_children • it
8
Pros:

Splendida terrazza vista piramidi per una colaziome molto buona. Staff disponibile e cortese

Cons:

Unico neo il bagno della camera (cattivo odore e non proprio moderno)

2026-02-22 • via Nuitee
M
Martina • extended_group • it
1
Terribile! Non prenotate in questo albergo
Pros:

Nulla, è stata una completa truffa. Una volta arrivati ci hanno detto che non avevano le nostre stanze prenotate, nonostante le avessimo bloccate tre mesi prima, per cui ci siamo ritrovati alle 20 di sera a dover cercare un altro alloggio

Cons:

Nulla

2026-02-11 • via Nuitee
L
Laura • family_with_children • fr
1
Arnaque et booking pas mieux
Cons:

Ils nous ont transféré dans un autre hôtel, grosse arnaque. Nous nous sommes faits engueuler pas le propriétaire de l’autre hôtel car soit disant il n’était pour rien. L’hôtel Galleria nous a demandé d’annuler la réservation booking et payer en cash l’autre hôtel. Inadmissible. Grosse arnaque. Je ne réservais plus sur booking. Pas de réaction du service client. Prise en otage face à l’urgence de trouver un logement rapidement.

2026-02-10 • via Nuitee
N
nat • couple • us
9
2026-01-28 • via Nuitee
M
muzaf • couple • it
10
2026-01-28 • via Nuitee
S
Stefania • extended_group • it
9
Pros:

Il panorama delle piramidi dalla terrazza

Cons:

La colazione

2026-01-28 • via Nuitee
H
huth • couple • sa
10
2026-01-28 • via Nuitee
A
andrze • couple • it
10
2026-01-24 • via Nuitee
S
Shuaib • couple • sa
10
جيد جدا
Pros:

كانت إقامتي هنا جميلة. الموقع مثالي، والإفطار كان فيه خيارات كثيرة، والموظفون كانوا جدًا طيبين معي

Cons:

لاشئ

2026-01-23 • via Nuitee
A
Alessandro • couple • es
10
Pros:

The location in the hotel was great also the staff was awesome and helpful

Cons:

Nothing

2026-01-23 • via Nuitee
S
Saeed • couple • sa
10
Pros:

هذا الفندق يتمتع بإطلالة رائعة على الأهرامات

Cons:

لاشئ

2026-01-23 • via Nuitee
A
ashrafsarsour • couple • ae
10
ممتاز جدا
Pros:

فندق رائع بموقع مثالي. الإفطار كان متنوعًا ولذيذًا، والموظفون كانوا مهذبين ويهتمون بالضيوف

2026-01-23 • via Nuitee