Fira Value Rooms- Fira Center- Capital Santorini

Hotels
Fira , Fira , GR

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Airport shuttle
Non-smoking throughout
Airport shuttle (additional charge)
Airport drop off
See all facilities

Review Highlights

Pros:
Good location
Quiet area
Cons:
Poor cleanliness
Unhelpful service
Inferior room allocation
Missing amenities

Categories

Cleanliness
1
Bathroom had a horrible smell, sheets and towels were not clean.
Service
1
Staff were unhelpful and rude in communication.
Location
1
Quiet and near famous spots, easily accessible.
Room Quality
1
Showed poor quality standards, the assigned room was inferior.
Amenities
1
Room lacked basic amenities, like an electric kettle.
Value for Money
1
Not worth the money given the poor quality of stay.
Food and Beverage
1
No specific comments made regarding food and beverage.
Overall Experience
1
A generally unpleasant experience leading to relocation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-28 17:47

Property Description

Discover the charm of Santorini at Sepal Residence, your perfect getaway amidst stunning landscapes and rich history.

Comfortable Accommodations
Enjoy our air-conditioned rooms equipped with modern amenities, including flat-screen TVs and private bathrooms featuring complimentary toiletries to ensure a relaxing stay.

Prime Location
Nestled in the heart of Fira, you’re just a stone's throw away from popular attractions like the Archaeological Museum of Thera and ancient sites, all while being just 1.7 miles from the serene Exo Gialos Beach.

Convenient Services
Stay connected with complimentary WiFi throughout the property, and take advantage of our paid airport shuttle service for hassle-free travel to Santorini International Airport, only a short drive away.

Experience the allure of Santorini—book your stay at Sepal Residence today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
E
Evgenia • extended_group • gr
8
Pros:

Πολύ καλή τοποθεσία μόλις 3 λεπτά από το Κτελ, και 3 λεπτά από το κέντρο της πόλης. Όμως φτωχός εξοπλισμός. Δεν βρήκαμε ποτήρια, σερβίτσια, λείπουν πανωσεντονα, κουβερτες εννοείται δεν πλένονται μετά από κάθε πελάτη. Για one night κατάλληλο και οικονομικό. Για μεγαλύτερη διαμονή ίσως δεν θα είναι τόσο άνετο.

2026-10-31 • via Nuitee
K
Katherine • couple • au
2
Dirty rooms
Pros:

The bed was comfortable enough and the location was very good.

Cons:

The room wasn't clean, the shower in particular was mouldy. I had already messaged the property owner before arriving asking about an airport shuttle and never heard back, so this time I went to booking.com customer service. All I asked for was the shower to be cleaned, we were there four nights and it never happened.

The towels provided had a bit of a smell, which got even worse once the towels were wet.

There was also a strange box above the door that had two very bright green leds, which shined directly onto the bed. We ended up covering it with a towel as they made it difficult to sleep.

2026-10-31 • via Nuitee
M
Mfedal • family_with_children • es
1
Muy socio ademas de mal olores y la mala educacion del dueño.no he dormido tuve que pagar otro alojm
Pros:

Nada

Cons:

Todo

2026-10-28 • via Nuitee
S
Sophie • couple • ie
1
Horrible, unclean, smelly, rank
Pros:

The location was close to the center which was probably the only thing they have going for them.

Cons:

There was hair in the shower, the outside was full of bin bags and cigarette butts. It was insanely difficult to find which the staff were helpful with to be fair to them. The room smelt damp felt damp and the air conditioning did not work. The smell in the room was so strong it was difficult to actually be in. The bathroom door didn’t close and would open as you were going to the toilet. When trying to find the place the location they give brings you to somewhere else and since it’s just stairs with no signs it made it really hard to find and even harder to navigate with suitcases. The room was not clean and even the bed felt damp it didn’t look clean or feel clean. They charge an extra €10 for cleaning but it seems as though you need to pay for that when you check in, in a hope that you will have a somewhat clean room. We didn’t stay here we spent less than an hour in the room as the smell was insanely bad and made me feel ill. I sent the property a message when we left and they didn’t even bother to respond so I would say that this happens often and would be shocked if it didn’t. Overall would not stay here.

2026-10-26 • via Nuitee
Y
Yanette • extended_group • nl
2
Pros:

La estancia fue decepcionante. Al entrar había un olor húmedo y de moho, la única ventilación es la puerta y la pequeña ventanita. Tuvimos que encender el aire acondicionado, pero aún así el olor muy fuerte. El baño no tenía ventilación y se quedaba el vapor en la habitación. Al día siguiente de irnos me enfermé con fiebre y los niños estaban con tos. El picaporte de la puerta estaba roto.

2026-10-25 • via Nuitee
M
Matias • extended_group • es
1
Pros:

The location.

Cons:

The place was dirty, full of mosquitoes and spiders, and the towels were filthy. The shower didn't work properly; it leaked water all over the bathroom. The toilet clogged on the first day. The air conditioning didn't work.It only started working on the last day, and it was the only air that came into the place, so without it it felt like being inside an oven.The water in the establishment is not drinkable, so we couldn't make coffee or drink water. Some of the lights weren't working either.

2026-10-24 • via Nuitee
M
Me and • couple • dm
1
2026-10-24 • via Nuitee
M
Mjca1994 • extended_group • pt
1
Pros:

Nada, imagens totalmente enganosas

Cons:

Não havia lençóis, não havia toalhas, não havia cobertor, não havia papel higiénico
A internet não funcionava
Um cheiro a mofo horrível dentro do quarto
Fiz reserva para 2 adultos e 1 criança e é atribuído um quarto com apenas um colchão
Horrível mesmo

2026-10-18 • via Nuitee
E
edurne • couple • es
6
Cons:

Sucio

2026-09-18 • via Nuitee
R
Ricardo • couple • us
1
Don’t book this place
Pros:

Location only

Cons:

My stay was an absolute disaster. I spent almost $300 expecting to enjoy my honeymoon, but instead, my first night was completely ruined because I could not sleep.
The room was extremely hot because the AC was not working, and there were not even batteries in the remote control. The linen was also in terrible condition—heavily worn, stretched out, and appearing to have been used for years. It was completely unacceptable. The TV also does not work.
What made the situation even worse was the lack of assistance from the owner/property. When I arrived, the owner refused to assist me, even though it was still early. I made more than 15 calls to the property and received absolutely no response.
The following day was another nightmare. The AC eventually started working after some time, but the replacement linen was just as disappointing. On top of that, the sink was completely clogged.
I have pictures documenting the condition of the room, linen, and other issues I experienced during my stay.
This experience was extremely frustrating and completely ruined the beginning of what was supposed to be a special honeymoon. I absolutely do NOT recommend this place to anyone. Given that I completely lost the first night because I could not sleep and received no assistance, I believe the owner should, at the very least, refund the full cost of that night.

2026-09-16 • via Nuitee
S
Songei • solo_traveller • au
2
Small, damp place, not worth the money
Pros:

At least the location was good

Cons:

They gave me a room lower than the category I booked, and it literally felt like a damp cave without a single window. After I complained, they moved me to a slightly better room, but the towels were yellowish, there were shoe prints and other stains on the walls, and I found small cockroaches twice. I kicked myself for booking a four-night stay, missed the chance for free cancelation as there were heaps of nicer rooms even with cheaper price.
And of course, housekeeping wasn't provided during that time. Even cleaning was a paid service.

2026-09-11 • via Nuitee
A
Amalya • extended_group • ae
6
Pros:

Location is perfect

Cons:

The bed was smelly, there was no internet, the towels were pale. The space was small. It's ok if you go alone. Carry your towels and pillow cover

2026-09-11 • via Nuitee
P
Pourazar • family_with_children • de
10
Super Lage Nähe Zentrum, sauber , Ruhig
Pros:

Das Zimmer ist in der Nähe Zentrum und sehr Still und bequem

2026-09-10 • via Nuitee
N
Natan • couple • fr
9
2026-09-08 • via Nuitee
D
damiano • extended_group • it
4
Cons:

There was a lot of mild all over the walls and the ceiling, and no air circulation, so it felt like you were constantly breathing in mildly and stuffy air

2026-08-27 • via Nuitee
Γεωργατζα • couple • gr
5
Ήταν πολύ άβολο γιατί δεν υπήρχε χώρος για τα ρούχα και δε χωρούσε η βαλίτσα καλά στο σπίτι
Pros:

Είχε ωραίο μπάνιο και ήτανε σε πολύ κεντρικό σημείο

Cons:

Δεν υπήρχε καμία κρεμάστρα για τα ρούχα ούτε ντουλάπα δεν ήταν ακριβώς αυτό στις φωτογραφίες πολύ πιο μικρό απ’ ό,τι φαίνεται στην εικόνα ίσα που χωράει το κρεβάτι επιφανειακή καθαριότητα το ψυγείο ήταν στο μπάνιο το οποίο ήταν υπερβολικά μικρό

2026-08-24 • via Nuitee
O
Ostin • couple • gr
1
Βρωμια , αγένεια, αντιεπαγγελματισμος , επικίνδυνο
Pros:

Τίποτα ήταν όλα λάθος μας χάλασε τις διακοπές

Cons:

Πήγαμε στο κατάλυμα και το βρήκαμε βρώμικο και να μυρίζει άσχημα ουρά στην τουαλέτα τρίχες ψίχουλα παντού χρησιμοποιημένες χαρτοπετσέτες πίσω από τα μαξιλάρια ψυγείο βρώμικο καθρέφτες βρώμικοι χαλασμένο χερούλι πόρτας ερκοντισιον μυρίζανε άσχημα και μας έπιανε βήχας άμα τα ανάβαμε ένιωθες ότι θα πεθάνεις εκεί μέσα . Και όταν τα αναφέραμε αυτά δεν μας αποζημιώθηκε τίποτα και δεν μας έκαναν επιστροφή τα λεφτά για να φύγουμε να πάμε αλλού , αλλά μας έστειλαν καθαριστή ο οποίος μπήκε 15 λεπτά μέσα στο δωμάτιο δεν έκανε ούτε τα μισά και αυτά τα έκανε με μια πετσέτα σώματος και νερό δεν χρησιμοποίησε κανένα καθαριστικό προϊόν απαράδεκτο καταλήξαμε να αγοράσουμε τα πάντα και να πλήξουμε το δωμάτιο μόνοι μας και πάλι σιχαινόμασταν να μείνουμε . Μας κατέστρεψε τις διακοπές που τόσο περιμέναμε . Μην πάτε ποτέ εκεί

2026-08-22 • via Nuitee
F
Francesco • couple • it
10
2026-08-22 • via Nuitee
Αλίκη • extended_group • gr
1
The worst. This room destroyed my vacations
Pros:

Nothing

Cons:

It was terrible, extremely dirty everywhere, smelled terrible, nothing was working including to, too small, location terrible too.

The worst place I have ever stay in my life.

Should be out of booking.

2026-08-22 • via Nuitee
M
Michela Serena • solo_traveller • it
1
Pros:

La posizione

Cons:

Se esistesse il programma hotel da incubo Grecia sarebbe il vincitore indiscusso.
Una delusione ed un incubo a dir poco.
Non un'insegna per segnalarlo, check in fiscale alle 15 e indicazioni arrivate tramite whats app solo due ore prima.
Nessuna risposta alle chiamate ed ai messaggi inviati prima per avere indicazioni circa la possibilità di lasciare prima i bagagli e l'indirizzo esatto (alla chiamata telefonica hanno risposto di essere impegnati con i check out e che avrebbero richiamato a breve, Il messaggio con le indicazioni è arrivato più di due ore dopo).
Il primo impatto è stato terribile e ci ha fatto venir voglia di fuggire e cercare un'altra soluzione. La nostra camera non era come quella nelle foto.
La camera era un loculo di meno di 5 mq, con letto francese addossato al muro. Il bagno era minuscolo: la porta si apriva solo per metà perché andava a sbattere sul lavandino (quindi il lavandino si può usare solo con la porta chiusa).
Il problema maggiore è stato la pulizia e la muffa.
I bagni di aereoporti e stazioni sono molto più puliti. Per fortuna c'è un market vicino per poter comprare il necessario per pulire e poter restare.
Per fortuna la stanza è stata usata il minimo indispensabile, ma se qualcuno volesse ad esempio fare colazione o consumare un pasto in camera sarebbe impossibile.
Esistono dei piccolissimi spazi esterni comuni con altre stanze ma non vengono mai puliti.

2026-08-17 • via Nuitee