Pai Residence Hotel

Hotels
Rachamankha Road, Phra Sing Sub-district,Muang Chiangmai 32/2 Soi 6 , Chiang Mai , th

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Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Outdoor furniture
Cleaning standards that are effective against Coronavirus
Fire extinguishers
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
See all facilities

Review Highlights

Pros:
Excellent central location (old town/citadel, near attractions)
Clean, well-maintained swimming pool
Good value / affordable price
Friendly staff mentioned in multiple reviews
Quiet/private in some rooms
Cons:
Cleanliness issues (dirty toilets, general unclean spots, odd room odors)
Uncomfortable mattresses causing back pain
Air conditioning problems (noisy outside units, weak in-room AC, extreme temperatures)
Poor shower pressure and temperature control
Unresponsive or unfriendly staff in at least one case (delayed/no replies)
Noise and smoke from nearby smoker area (cannabis smell infiltrating rooms)
Rough wooden floors causing splinters in rooms

Categories

Cleanliness
1
Mixed to negative: several guests reported dirty bathrooms, one explicitly said 'Dirty', another praised cleanliness but multiple comments mention unclean toilets and overall issues (splinters from rough wooden floors, odd room odors).
Service
1
Mixed: several guests praised friendly and helpful staff (mentions of 'extremely friendly', 'very nice James'), but at least one guest reported unresponsive and unfriendly staff who did not answer messages or calls.
Location
1
Consistently positive: many reviews note an excellent, central location—inside the citadel/old town and close to attractions (5–15 minutes' walk).
Room Quality
1
Negative: recurring complaints about uncomfortable mattresses (back pain), noisy or weak air conditioning, bad shower pressure/temperature extremes, small rooms, unpleasant odors and rough wooden flooring causing splinters.
Amenities
1
Slightly positive: the pool is repeatedly praised as clean and well maintained, but amenities suffer from issues like noisy external AC units and weak in-room air conditioning.
Value for Money
1
Positive: multiple mentions of good price/value ('Good price', 'Preislich ist das Hotel top', recommendations for value) despite some quality trade-offs.
Food and Beverage
1
Standard quality for this hotel tier.
Overall Experience
1
Slightly positive overall: many guests describe a pleasant or adequate stay (good location, pool, friendly staff in several cases), but negatives (cleanliness, room comfort, AC, occasional noise/odor) tempered the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 19:57

Property Description

Discover the charm and comfort of Pai Residence Hotel, your perfect escape in the heart of Chiang Mai.

Prime Location
Nestled in the vibrant Phra Sing district, you're just minutes away from historical landmarks including the magnificent Wat Phra Singh and the bustling Chiang Mai Gate. Explore the city’s rich culture with ease!

Relaxation & Comfort
Unwind in our refreshing outdoor swimming pool or soak up the sun on our inviting terrace. Each air-conditioned room is a cozy haven featuring a seating area, flat-screen TV, and complimentary fridge for your convenience.

Local Attractions
Immerse yourself in the local culture with nearby attractions like the Chang Puak Market and Tha Pae Gate, all within walking distance from your accommodation. With Chiang Mai Airport only 1.9 miles away, convenience is at your fingertips.

Experience the best of Chiang Mai; book your stay at Pai Residence Hotel today!

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nuala • couple • gb
8
Decent for a quick stay
Pros:

It was quiet and private.

2026-03-30 • via Nuitee
L
Leana • solo_traveller • ch
4
Komfortabel ist es nicht, für einige Nächte jedoch machbar.
Pros:

Die Lage war wirklich toll. Alles was man braucht in 5-15 Minuten Gehweg nähe.

Cons:

Das Personal fand ich persönlich sehr unfreundlich. Ich habe vor meiner Ankunft angefragt, ob ich mein Gepäck deponieren kann, da ich um 04.00 Uhr morgens ankomme. Keine Antwort. Als ich einen Tagesausflug gemacht habe, habe ich meine Schlüssel im Zimmer vergessen. Daraufhin habe ich eine Nachricht über Booking, später über Whatsapp und zuletzt sogar noch angerufen, da ich spät nachhause komme. Keine Antwort! Als ich das Personal später daraufhin angesprochen habe, kam keine Reaktion,… Nur: „wie lautet ihre Türnummer“ Erreichbar ist diese Unterkunft schonmal nicht.
Im Zimmer sollte man zudem nicht Barfuss gehen, da das ganze Holz nicht sanft verschliffen ist. Spriessen holt man sich hier sehr schnell. Duschen kann man entweder nur ganz Heiss oder nur ganz Kalt.

2026-03-29 • via Nuitee
P
Paul • couple • fr
7
Pour pas trop longtemps c’est très suffisant
Pros:

Il est dans la citadelle très bien placé,

Cons:

Le groupe de climatisation est juste au dessus de la fenêtre dehors, elle fait énormément de bruit, et le matelas n’est pas très confortable, on est resté une semaine on avait mal au dos et mal dormis à cause d’également le bruit de la Clim

2026-03-27 • via Nuitee
M
Maria • family_with_children • pl
8
2026-03-25 • via Nuitee
C
Charles • couple • se
7
Pros:

Good location, the pool, good price

Cons:

Dirty, bad pressure in shower, bad AC

2026-03-24 • via Nuitee
M
Mirjam • family_with_children • th
4
Pros:

Preislich ist das Hotel top, man hat ein kleines Zimmer, Bad und sogar einen Pool.

Cons:

Die Hälfte aller Zimmer sind nach vorne Richtung Pool und Raucherbereich ausgerichtet. Vor unserem Zimmer war leider direkt der Raucherbereich, wo 24/7 jemand sitzt und redet, wodurch es dementsprechend ständig laut ist. Außerdem ist der (Cannabis-)Rauch in unser Zimmer gezogen. Daher haben wir das Hotel früher verlassen als geplant.
Zudem hatte das Zimmer einen eigenartigen Geruch.

2026-03-23 • via Nuitee
M
Martine • family_with_children • be
10
Pros:

L'emplacement très calme dans la vieille ville et à proximité de tout . , la propreté , la piscine, la gentillesse du personnel......

Cons:

Rien

2026-03-23 • via Nuitee
A
Antonin • extended_group • fr
6
2026-03-23 • via Nuitee
S
Sandra • couple • fr
8
2026-03-21 • via Nuitee
M
Michel • solo_traveller • fr
7
Pros:

La piscine, l’emplacement

2026-03-20 • via Nuitee
T
Tomasz • family_with_children • pl
6
Pros:

Obsługa, w szczególności bardzo miły James. Wygodne łóżko i cicha klimatyzacja. Basen.

Cons:

W toalecie brudno, zle pomysły na naprawę urządzeń. Kto wpadł na pomysł kleić deskę w toalecie na brązowy glut jak na zdjęciu???

2026-03-17 • via Nuitee
A
Alexandro • family_with_children • be
8
Pleasant
Pros:

I had a very pleasant stay at Pai Residence Hotel in Chiang Mai. The location is excellent, close to the city center, making it easy to explore everything around. The staff were extremely friendly and always ready to help, which made the experience even better. The swimming pool was very clean and well maintained, perfect for relaxing after a long day. The room itself was comfortable and overall met my expectations. The only downside was the air conditioning, which wasn’t powerful enough, especially during hotter moments. Aside from that, everything else was great. I would definitely recommend this place for its value and welcoming atmosphere.

Cons:

I had a very pleasant stay at Pai Residence Hotel in Chiang Mai. The location is excellent, close to the city center, making it easy to explore everything around. The staff were extremely friendly and always ready to help, which made the experience even better. The swimming pool was very clean and well maintained, perfect for relaxing after a long day. The room itself was comfortable and overall met my expectations. The only downside was the air conditioning, which wasn’t powerful enough, especially during hotter moments. Aside from that, everything else was great. I would definitely recommend this place for its value and welcoming atmosphere.

2026-03-17 • via Nuitee
I
Istvan • couple • hu
10
2026-03-16 • via Nuitee
M
Marta • extended_group • es
8
2026-03-15 • via Nuitee
C
Christine Hai Chau • couple • us
7
Pros:

Good location

2026-03-14 • via Nuitee
D
Downs • family_with_children • gb
8
2026-03-13 • via Nuitee
S
Samy • extended_group • fr
2
Pros:

Le personnel était agréable et gentil

Cons:

Une salle de bain avec une odeur d’égout qui empestait dans toute la chambre. Une Clim qui a cessé de fonctionner le premier soir et quand nous l’indiquions au staff ils disaient qu’elle fonctionnait. Des lits très dur qui font mal au dos.

2026-03-09 • via Nuitee
J
Jacqueline • couple • id
8
Great location would stay there again
Pros:

Staff were kind and friendly.
Rooms were comfortable and clean.

2026-03-09 • via Nuitee
E
Enzo • couple • fr
8
Très bien
Pros:

Simple et efficace
Emplacement

Cons:

Rien

2026-03-09 • via Nuitee
T
thibault • family_with_children • fr
9
Pros:

Emplacement au calme dans le centre historique

2026-03-08 • via Nuitee