Las palmas Hotel Tucson

Hotels
5251 South Julian Drive , Pima County , us

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Non-smoking throughout
Physical distancing rules followed
Cashless payment available
Self parking (surcharge)
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy beds
Cons:
Dirty rooms
Unpleasant service

Categories

Cleanliness
1
Multiple guests reported dirty rooms, stained sheets, and unclean bathrooms.
Service
1
Guests complained about unpleasant staff and unhelpful service, especially during rebooking issues.
Location
1
Some guests mentioned the location as okay, but others noted a scary neighborhood with no lighting.
Room Quality
1
Reviews highlighted dirty carpets, outdated furnishings, and a heavy smell of cleaning products.
Amenities
1
Reported lack of basic amenities like coffee makers in the room.
Value for Money
1
Guests expressed feeling that what they paid did not match the accommodations received.
Food and Beverage
1
No specific food or beverage services mentioned.
Overall Experience
1
Multiple guests stated they were deeply dissatisfied with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-16 15:19

Property Description

Welcome to Las Palmas Hotel Tucson, where comfort meets convenience in the heart of the desert!

Prime Location
Nestled just miles from Tucson's key attractions, you'll enjoy easy access to Arizona Stadium, Tucson Convention Center, and engaging spots like the Reid Park Zoo and Pima Air & Space Museum.

Relaxing Garden Oasis
Unwind in our picturesque garden, where tranquility meets the beauty of nature—perfect for morning coffee or evening strolls.

Excellent Amenities
Our 4-star service includes room service and complimentary private parking, ensuring a hassle-free stay whether you're here for business or leisure.

Don’t miss the chance to experience luxurious comfort in Tucson—book your stay at Las Palmas Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kristin couple us
1
Took two hours to get new accommodations very disappointed. They were not apologetic at the front desk for our inconveni
Pros:

Nothing

Cons:

Hotel/apartment entrance was not inviting atmosphere. Hotel was over booked and did not have a room available for me. Staff was very unpleasant and barely helpful. Did not stay at the front desk when trying to re-book accommodations with another hotel. booking.com had difficulty reaching front desk.

2026-02-10 via Nuitee
K
Keith couple us
2
Unorganized
Pros:

The location was okay.

Cons:

I booked on booking.com and when I got there they didn't have the room that I paid for it took almost 45 minutes for them to find me a room and it wasn't even the same that I ordered. There was no price adjustment and it was like I had no other choice.

2026-02-09 via Nuitee
J
Justin couple us
1
Horrible
Pros:

There was no breakfast the beds were comfy and the prices to wash and dry were super cheap

Cons:

The staff we had some issues and we needed to extend our stay another night and they said they couldn't do they were booked checkin isn't until 3 or 4 and check out said noon on your site but it was really 11 I asked if we could get a LATE CHECKOUT JUST NEEDED AN EXTRA HOUR I TOLD THEM WE WOULD EVEN PAY ANOTHER NIGHT THEY STILL TOLD ME NO ACCUSED ME OF SMOKING DRUGS IN THE ROOM AND EVEN CALLED COPS ABSOLUTELY WORST STAY EVER

2026-01-21 via Nuitee
G
granillo solo_traveller us
10
2026-01-20 via Nuitee
E
Elizabeth solo_traveller us
3
Very unhappy. I've stayed in hotels for less than looked way better.
Pros:

The location was ok

Cons:

The room was dirty. Sheets had stains or were never washed to begin with. There was a dirt ring in the toilet from not being cleaned. Paid for a garden view and got a view of the parking lot and street instead.

2026-01-20 via Nuitee
C
Carmen family_with_children us
6
2026-01-19 via Nuitee
J
Jamaar couple us
9
2026-01-19 via Nuitee
C
Cavanell solo_traveller us
6
I came and I left
Cons:

Dirty carpets,

2026-01-19 via Nuitee
S
Serena solo_traveller us
2
Pros:

The staff was very friendly

Cons:

Mildew smell everywhere. So bad that my throat still hurts from sleeping in there and being exposed to it for so long. Strange stains on the sheets, not very clean.

2026-01-19 via Nuitee
A
Aleksi couple fi
8
2026-01-15 via Nuitee
J
Jennifer couple us
1
2026-01-11 via Nuitee
S
Stephanie couple us
7
Pros:

Balcony. Nice bed.

Cons:

No coffee maker n coffee in the room.

2026-01-07 via Nuitee
B
Beverly couple us
4
Cons:

Weird place & location. Lobby was eerie. Had to sign a very weird consent form w/strange list of things including if police were called. If $100 cash deposit was paid & not picked up by 11:00, it was forfeited, but the lobby didn’t open til 10:00. Room was big & fine. Very minimal.

2026-01-06 via Nuitee
P
Pam couple us
1
Pros:

I didn’t get to stay there. I was told you over booked for them!!

Cons:

Paying for it & not getting to stay because you overbooked!

2026-01-05 via Nuitee
G
Gregg couple us
1
Pros:

Just stay away.

2026-01-03 via Nuitee
C
Claudia family_with_children mx
8
NO TENIA ESTACIONAMIENTO PARA TRAILA
2025-12-23 via Nuitee
D
Daylan solo_traveller us
2
It was ok didn’t like the room it was dirty and there was stains
Pros:

It was ok easy to drive in

Cons:

It was dirty

2025-12-22 via Nuitee
T
Tim couple us
10
2025-12-17 via Nuitee
R
Rachel couple us
10
2025-12-16 via Nuitee
M
Manuel René couple mx
10
2025-12-15 via Nuitee