Hotel H12****

Hotels
Świętego Tomasza 32 , Krakow , pl

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Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great Location
Friendly Staff
Cons:
Breakfast could be improved
Comfort of beds and amenities

Categories

Cleanliness
1
Cleanliness was highlighted positively in several reviews.
Service
1
Service was consistently praised across multiple reviews.
Location
1
Location received positive mentions for being central and accessible.
Room Quality
1
Several reviewers mentioned room quality issues, particularly related to comfort.
Amenities
1
Amenities had mixed responses; some guests noted improvements needed.
Value for Money
1
Value for money was not often mentioned, indicating mixed feelings.
Food and Beverage
1
Food and beverage options had several critical points in the reviews.
Overall Experience
1
Overall experience was generally positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 22:00

Property Description

Welcome to Hotel H12****, your perfect base for exploring the enchanting city of Krakow!

Prime Location
Nestled in the heart of Krakow, our hotel is just a 3-minute stroll from Lost Souls Alley and a short walk from the majestic St. Mary's Basilica, ensuring you’re never far from the city's vibrant culture.

Comfort and Convenience
Our air-conditioned rooms are equipped with complimentary WiFi, flat-screen TVs, and modern amenities like fridges and safety deposit boxes. Enjoy the luxury of your own private bathroom and select accommodations with stunning city views.

Culinary Delights
Start your day right with our diverse breakfast options, featuring buffet, continental, and vegetarian selections, served fresh to energize your adventures.

Experience the charm of Krakow at Hotel H12****—book your stay today and create unforgettable memories!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Guests will be provided with detailed information after booking.

Parking spaces must be reserved in advance.

On-site parking is available for PLN 120-140 per day, depending on the chosen location.

Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Parking is subject to availability due to limited spaces.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nicole • couple • au
8
2026-02-13 • via Nuitee
S
Sylvie • couple • fr
8
2026-02-10 • via Nuitee
A
Antoniosaverio77 • family_with_children • it
8
Pros:

Posizione, accoglienza e pulizia ottime

Cons:

Colazione da migliorare

2026-01-31 • via Nuitee
S
Shauneen • couple • gb
10
2026-01-30 • via Nuitee
S
Salomon • family_with_children • il
9
2026-01-27 • via Nuitee
S
scrivener • extended_group • es
10
2026-01-27 • via Nuitee
F
FG • solo_traveller • pl
10
2026-01-26 • via Nuitee
S
Sara Ma. • family_with_children • es
9
Bueno y ubicado
Pros:

Servicio y atención

Cons:

El desayuno

2026-01-26 • via Nuitee
F
Franco • family_with_children • it
10
Pros:

Esperienza molto positiva sotto ogni aspetto. Lo staff è stato eccezionale, professionale e sempre pronto ad aiutare. La posizione è strategica, comoda per raggiungere il centro. La prima colazione è stata fantastica, ricca e con prodotti di qualità. La consiglio

Cons:

Nulla.

2026-01-25 • via Nuitee
M
Michaela • family_with_children • de
10
2026-01-25 • via Nuitee
S
Silvia • extended_group • it
9
Pros:

Colazione non inclusa nella mia prenotazione. Posizione perfetta

2026-01-25 • via Nuitee
R
Rafael • couple • es
7
Cerca de centro
Pros:

Desayuno y centrico

Cons:

Solo un ascensor

2026-01-24 • via Nuitee
L
Leigh • couple • gb
9
Perfect location
Pros:

Perfect location

2026-01-23 • via Nuitee
E
Emanuel • family_with_children • mt
9
2026-01-22 • via Nuitee
M
markou • solo_traveller • gr
10
2026-01-21 • via Nuitee
R
Robert • couple • pl
8
2026-01-20 • via Nuitee
J
Julie • family_with_children • it
8
Cons:

Better TV …. Connection to Netflix, Sky or Prime TV

2026-01-20 • via Nuitee
F
Francesca • couple • it
10
Fantastico
Pros:

Tutto fantastico….pulizia eccellente letto ultra comodo …. Top!!!

2026-01-20 • via Nuitee
L
Louise • couple • gb
9
Fantastic location to explore Old Town Krakow & beyond
Pros:

Really great location, we liked we could come in and drop our bags off early. Room was very clean and modern. Staff also super helpful.

Cons:

We did get woken up by people chatting on the street early hours. Maybe our room location towards the front? Also found the room a bit on the cold side.

2026-01-20 • via Nuitee
E
Evelyn • solo_traveller • be
10
Een mooie ervaring
Pros:

De ligging was heel goed,alles proper

Cons:

De bedden waren iets te hard…enig minpuntje

2026-01-20 • via Nuitee