Facilities

Guest education on local ecosystems and culture
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central, convenient location (≈10 min walk to old town/Planty)
Very clean / described as pristine
Helpful, friendly and personable staff
Modern, spacious and comfortable apartments
Well-equipped kitchen appliances and complimentary tea/coffee
Comfortable beds and good furnishings
Close to trams, restaurants and cafes
Cons:
Occasional street noise in the evenings
Heating/AC controls not intuitive; rooms can feel too warm
Housekeeping frequency (every 3–4 days) and towel replacement not daily for some guests
Limited kitchen utensils reported by some guests
Minor noise outside at times

Categories

Cleanliness
1
Reviews consistently describe the property as very clean and pristine; a few guests noted the housekeeping schedule (every 3–4 days) and towel replacement could be more frequent.
Service
1
Staff repeatedly praised as helpful, friendly, personable and responsive — guests felt valued and supported during their stay.
Location
1
Multiple mentions of an excellent, central location — about a 10-minute walk to the old town/Planty Park, convenient for sightseeing, trams and restaurants.
Room Quality
1
Rooms/apartments described as modern, spacious, comfortable and well furnished (good beds, pillows, smart TV); some guests noted rooms could be too warm and controls for heating/AC were not intuitive.
Amenities
1
Generally well equipped (kitchen appliances, complimentary tea/coffee, smart TV); some guests asked for more kitchen utensils and reported difficulty with AC/heater operation and intermittent housekeeping frequency.
Value for Money
1
Several guests explicitly stated the property offers great value for money and would consider rebooking — overall perceived as good value for a central, modern aparthotel.
Food and Beverage
1
Limited mentions: a few positive notes about breakfasts and an on-site café, but food & beverage is not a major focus in the reviews.
Overall Experience
1
Overall sentiment is positive — guests describe stays as relaxing, enjoyable and would recommend; minor negatives (noise, thermostat/cleaning issues) did not generally spoil the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 01:47

Property Description

Discover the charm of Krakow at H11 Aparthotel, where comfort meets convenience in a prime location!

Modern Accommodations
Relax in our stylish rooms featuring free Wi-Fi, air conditioning, and a flat-screen TV with streaming services. Each unit includes a kitchenette for your convenience, allowing you to prepare your favorite meals and enjoy a dining area perfect for any occasion.

Delectable Dining Options
Start your day right with our à la carte and vegetarian breakfast offerings, featuring warm dishes, local specialties, and freshly baked pastries. Enjoy a delightful cup of coffee from our on-site café or shop at our mini-market for your essentials.

Explore the Local Culture
Immerse yourself in the rich history of Krakow with nearby attractions such as Town Hall Tower and Main Market Square. Consider joining our walking tours to discover the city's hidden gems!

Book your stay at H11 Aparthotel today—your perfect getaway awaits!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
L
Linerová • extended_group • sk
10
2026-03-28 • via Nuitee
T
teekamp • couple • nl
10
Thank you so much for looking after us
Pros:

The aparthotel was easy to find and in a good location to town center.
We stayed on the 4th floor and wow the apartment was exceptional cosy and comfortable and very very clean. Breakfast was also amazing.

Cons:

There wasnt anything that we didnt like

2026-03-28 • via Nuitee
A
AnneMarie • couple • ie
9
Super place to stay very central… everything worked out so well and we thoroughly enjoyed our stay,
Pros:

Staff were beyond helpful, loved meeting them all over the couple of days.. fantastic

Cons:

Nothing

2026-03-28 • via Nuitee
M
Marta • family_with_children • pl
10
2026-03-28 • via Nuitee
M
Marta • solo_traveller • gb
9
Поездка в конце Марта
Pros:

Я останавливалась в этом апарт-отеле на 5 ночей и осталась довольна своим выбором. В номере было чисто, всё аккуратно и ухоженно. Персонал приветливый.
Отель расположен очень удобно, практически рядом с историческим центром, поэтому до основных достопримечательностей можно дойти пешком. В шаговой доступности есть кафе и магазин Żabka, что тоже оказалось очень удобно.
Отдельно хочу отметить отопление в номере: оно отлично работало и регулируется самостоятельно, что было особенно важно, так как на улице было около +5 градусов.
С удовольствием остановилась бы здесь снова!

Cons:

Погода, но к этому отель не имеет никакого отношения 😁

2026-03-28 • via Nuitee
W
Wendy • couple • gb
10
Great hotel
Pros:

Great hotel, lovely coffee bar/ breakfast

Cons:

Nothing. Highly recommend

2026-03-26 • via Nuitee
F
Facchini • couple • it
10
2026-03-26 • via Nuitee
T
Tomasz • solo_traveller • pl
10
2026-03-26 • via Nuitee
K
Kerry • family_with_children • gb
10
2026-03-24 • via Nuitee
S
Salvatore Giarratana • couple • it
10
Pros:

La posizione, la pulizia,la comodità e la luminosità dell'appartamento.

Cons:

Niente

2026-03-23 • via Nuitee
P
Przemysław • extended_group • pl
10
Pros:

Lokalizacja

Cons:

-

2026-03-23 • via Nuitee
P
Poppy19 • couple • gb
10
Pros:

Location
Apartment very clean

Cons:

The breakfast

2026-03-22 • via Nuitee
F
Frith • couple • gb
10
Great will stay again
Pros:

Great location modern and clean staff helpful

Cons:

N/A

2026-03-22 • via Nuitee
M
Margaret • couple • gb
10
Spacious clean apartments near to everything. Staff are helpful and nice cafe breakfast which can be taken 7.30-2pm
Pros:

Modern and clean large 2 bed apartment with plenty of amenities.

Cons:

Issue with personal details being leaked and fake what’s app to pay

2026-03-22 • via Nuitee
A
Alice • couple • it
8
Pros:

Posizione comoda, staff gentilissimo, colazione al bar ottima. Ottima pulizia e disponibilità

2026-03-22 • via Nuitee
J
Jakub • couple • ie
10
2026-03-21 • via Nuitee
Y
Yuriy • couple • es
10
Pros:

Top ❤️

Cons:

Top ❤️

2026-03-21 • via Nuitee
P
Pietro • solo_traveller • it
9
2026-03-21 • via Nuitee
M
Mustafa • extended_group • tr
10
Pros:

Temizlik, düzen, konum

2026-03-20 • via Nuitee
V
Victoria • couple • gb
9
Relaxing and very enjoyable.
Pros:

Spacious, clean apartment. Everything you need for a city break to Krakow. Plus only a ten minute walk into the town square so very central!

Cons:

A little noise in the evenings from the street outside but this wasn’t too much of an issue.

2026-03-20 • via Nuitee