Barbakan Residence Old Town

Hotels
Zacisze 12 , Krakow , pl

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Great location
Clean rooms
Helpful staff
Cons:
Uncomfortable beds
Poor breakfast organization
Odor issues

Categories

Cleanliness
1
Clean and easy access, but some complaints about odor.
Service
1
Standard service typical for hotels, with some positive mentions of staff.
Location
1
Multiple reviews highlighted excellent location near attractions.
Room Quality
1
Mixed feedback, with issues regarding bed arrangements and temperature.
Amenities
1
Basic amenities available but some guests faced issues with setups.
Value for Money
1
Several guests expressed dissatisfaction with the comfort of beds for the price.
Food and Beverage
1
Breakfast was standard but lacked organization and variety.
Overall Experience
1
Experience somewhat outweighed by location, but several complaints present.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 12:44

Property Description

Welcome to Barbakan Residence Old Town, your charming retreat in the heart of Krakow!

Prime Location
Nestled steps away from St. Florian's Gate, our residence places you at the center of Krakow’s cultural gems, including Main Market Square and the iconic Cloth Hall.

Comfort & Convenience
Each room is thoughtfully equipped with a kettle, private bathroom, and complimentary Wi-Fi. Select rooms offer delightful balconies or tranquil courtyard views, ensuring a perfect blend of relaxation and comfort.

Gourmet Breakfast Options
Start your day with a delicious continental breakfast, and for those seeking a cozy morning, we also offer breakfast served in your room, bringing warmth and nourishment right to your doorstep.

Experience Krakow like never before—book your stay with us today!

Important information:

The building has got a elevator, but it can be reached via a half floor of stairs.

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

The building has got a elevator, but it can be reached via a half floor of stairs.

Additional bed linen and towels are not provided. Please note that an extra charge applies. Please contact the property for rental.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
M
Małgorzata family_with_children pl
7
2026-02-14 via Nuitee
E
Eneko couple es
9
2026-02-08 via Nuitee
K
Kamil family_with_children pl
9
Świetnie
Pros:

Przestronne i pięknie urządzone wnętrze.

Cons:

W jednej sypialni było bardzo zimno. Ściana szczytową była bardzo zimna. Pomimo gorących grzejników czuć było zimne powietrze.

2026-01-25 via Nuitee
J
Jolanta solo_traveller lt
10
Pros:

Bardzo dobra lokalizacja, wszędzie jest blisko i do rynku i do dworca.

2026-01-25 via Nuitee
O
Olena extended_group il
10
2026-01-24 via Nuitee
M
Mateusz family_with_children pl
10
2026-01-21 via Nuitee
E
Elżbieta family_with_children pl
10
2026-01-20 via Nuitee
E
ewa family_with_children pl
8
bardzo udany
Pros:

Lokalizacja świetna, bardzo blisko centrum Krakowa. Mieszkanie bardzo ładnie urządzone, spore, komfortowe.

Cons:

Zdecydowanie za małe łóżka...dla 2 osób łóżko 120 cm, nie było wygodne

2026-01-19 via Nuitee
J
Jeremy family_with_children gb
9
Residence Near Main Station
Pros:

Convenient location near Kraków Główny and old town.
Easy and clear check-in information.

Cons:

The bathroom was a bit small. Booked for 3 people but needed to setup the sofa-bed ourselves.

2026-01-19 via Nuitee
A
aidan extended_group ie
6
Clean room but very disappointed with the beds
Pros:

Clean and easy access

Cons:

Booked the apartment for 4 adults and was surprised to see only 1 double bed and a very small pull out couch.

2026-01-19 via Nuitee
F
Félix family_with_children es
8
Pros:

La ubicación del apartamento esta muy bien, cerca de la estacion de tren/bus/tranvía. Hay paradas de taxi/uber en la calle paralela. Andando esta cerca del casco viejo y de todo lo que necesitas ver. Tiene ascensor pero no a cota 0.

Cons:

En época de invierno se necesita una fregona en el apartamento, ya que con la nieve se ensucia mucho.
Hace falta poner un interruptor de luz al lado de la cabecera de la cama para no andar a oscuras hasta llegar a la cama.
El apartamento olia como si hubiesen fumado dentro, o al menos en el baño.
Y por favor, unas cortinas que no dejen pasar la luz, ya que en Polonia no tienen persianas.

2026-01-16 via Nuitee
D
Deba family_with_children ua
8
локація дуже зручна, сніданки приносять в номера, якщо на 1-3 перебування, то все дуже-дуже зручно
Pros:

Все дуже зручно, апартаменти чудово розміщені, до центру 7 хв.

Cons:

додаткове ліжко, як для дорослого дуже не зручне, заледве розібралися як замовити сніданками,сніданки простенькі

2026-01-15 via Nuitee
T
Tetiana solo_traveller ie
10
2026-01-15 via Nuitee
Олена extended_group ua
9
Pros:

Апартаменти у центрі Кракова.
Є все необхідне для комфортного проживання на декілька днів.
Чудове місцерошташування.
Ідеальна чистота.

Cons:

Єдиний мінус- не всі ліжка були готові для відпочинку.
Довелось самостійно готувати спальне місце на дивані.

2026-01-15 via Nuitee
T
Tomasz family_with_children pl
10
Pros:

Wyposażenie pokoju i lokalizacja

Cons:

Wszystko było ok

2026-01-11 via Nuitee
A
Alexis family_with_children ch
9
2026-01-06 via Nuitee
P
Pietro extended_group it
9
2026-01-02 via Nuitee
P
PAGANOTTI family_with_children it
10
Barbakan Residence
Pros:

La Posizione top: vicinissima al centro e tutto facilmente raggiungibile. Colazione abbondante e possibilità di scegliere qualcosa anche di vegano per intolleranze; essa viene inoltre portata già dalle 5 di mattina, cosa che a noi è risultata comoda a causa escursioni. Personale sempre pronto a rispondere e a soddisfare le varie richieste. Appartamento pulitissimo e moderno. C'è la possibilità di lasciare i bagagli in un deposito sotto l'appartamento: comodo, pratico e intelligente.

Cons:

Niente.

2025-12-28 via Nuitee
K
Karina family_with_children pl
10
Pros:

Świetna lokalizacja,blisko starego miasta oraz dworca.

Cons:

Słaba organizacja śniadań. Jest informacja,że można dokupić będąc na miejscu,a wygląda to tak,że jest to katering,który trzeba zamówić dzień wcześniej. Brak stołówki i recepcji.

2025-12-26 via Nuitee
E
Emilia extended_group pl
9
Lokalizacja rekompensuje wszystko
Pros:

Lokalizacja

Cons:

Mało miejsca dla 3 osób i troszkę nieprzyjemnie pachniało w łazience jakby z kanalizacji

2025-12-22 via Nuitee