Barbakan Residence Old Town

Hotels
Zacisze 12 , Krakow , pl

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Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Non-smoking throughout
Shuttle service (additional charge)
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Excellent location near old town, main square and train/bus station
Generally clean and spacious apartments
Easy and clear check-in / convenient access
Well-equipped compact kitchen for light meals
Spacious, nicely furnished interiors
Cons:
Beds often too small or too soft for two people
Cold in one bedroom / radiator/heating issues
Broken kettle and limited utensils; intercom keyboard problems
Sofa-bed or pull-out couch inadequate for adults; small bathroom
Elevator access limited (steps to elevator, top floor not served) and occasional elevator breakdowns
Some stained bed linen and slightly dated sofa in one report

Categories

Cleanliness
1
Generally reported as clean and even 'spotless' in several reviews, though a few mentions of stained bedsheets and an older sofa reduce the score slightly.
Service
1
Check-in information described as easy and clear; no significant complaints about staff service in the reviews.
Location
1
Repeatedly praised for excellent location near the old town, main square and train/bus station — very convenient for sightseeing and transport.
Room Quality
1
Multiple consistent complaints: beds too small or too soft for two people, cold in one bedroom due to wall/heating issues, radiator problems, broken kettle, narrow/aged sofa-bed and small bathroom; elevator/stairs issues with heavy luggage.
Amenities
1
Compact kitchen with basic facilities is useful, but guests reported broken kettle, limited cutlery/plates, and a sticking intercom keyboard; one review noted elevator limitations.
Value for Money
1
Standard quality for this hotel tier
Food and Beverage
1
Breakfast was mentioned positively in one review and kitchen facilities allow light meal preparation; otherwise limited hotel F&B commentary.
Overall Experience
1
Overall positive sentiment with many guests recommending the apartments and calling their stay excellent or very good, though room issues (beds/heating) detracted from some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 23:46

Property Description

Welcome to Barbakan Residence Old Town, your charming retreat in the heart of Krakow!

Prime Location
Nestled steps away from St. Florian's Gate, our residence places you at the center of Krakow’s cultural gems, including Main Market Square and the iconic Cloth Hall.

Comfort & Convenience
Each room is thoughtfully equipped with a kettle, private bathroom, and complimentary Wi-Fi. Select rooms offer delightful balconies or tranquil courtyard views, ensuring a perfect blend of relaxation and comfort.

Gourmet Breakfast Options
Start your day with a delicious continental breakfast, and for those seeking a cozy morning, we also offer breakfast served in your room, bringing warmth and nourishment right to your doorstep.

Experience Krakow like never before—book your stay with us today!

Important information:

The building has got a elevator, but it can be reached via a half floor of stairs.

Due to the change in tax regulations, the tax number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

The building has got a elevator, but it can be reached via a half floor of stairs.

Additional bed linen and towels are not provided. Please note that an extra charge applies. Please contact the property for rental.This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Alicja • family_with_children • pl
10
Pros:

Na wejsciu cudownie pachnialo, nie oszczedzali na grzaniu :) co czesto sie zdarza. Polecam !

2026-03-22 • via Nuitee
K
Kostrzewa • family_with_children • pl
10
Pros:

Doskonała lokalizacja, czysto, wygodnie. Polecam w 100%

Cons:

-

2026-03-22 • via Nuitee
A
Antonia • extended_group • gr
8
2026-03-14 • via Nuitee
P
Paweł S. • family_with_children • pl
9
Pros:

Obiekt super , zarówno jego wielkość, położenie jak i komfort

Cons:

Problem z grzejnikiem w małej sypialni , gdyby nie otwarcie drzwi i napływ ciepłego powietrza z salonu .Co ciekawe tak było tylko w nocy

2026-03-11 • via Nuitee
E
elena • family_with_children • es
8
2026-03-09 • via Nuitee
K
Karen • family_with_children • gb
10
Excellent stay would definitely recommend these apartments and would come back to stay again
Pros:

The apartments are spotless, spacious and has everything we needed for our stay. Kitchen very compact with all the facilities you need to prepare light meals etc. apartments are a couple of minutes walk to the main square which was ideal for us.

Cons:

Nothing

2026-03-08 • via Nuitee
J
Javier • extended_group • es
10
2026-03-05 • via Nuitee
S
Sebastian • family_with_children • pl
9
Idealne miejsce na kilkudniowy wypad
Pros:

Blisko na PKP i w drugą stronę blisko na starówkę. Same mieszkanie czyste, co do tego nie mam żadnych uwag.

Cons:

Za miękkie materace w łóżku - nam nie pomagały w wysłaniu się.
No i te obliczone sztućce, talerze... Kurcze, nie wiem co to ma na celu. Chyba tylko to, że trzeba częściej zmywać. A jakby nie było są to straty dla wynajmującego.

2026-03-03 • via Nuitee
A
Agnieszka • family_with_children • pl
10
Wszystko super polecam
Pros:

Super lokalizacja, wygodny malutki apartamnet, wygodne łóżko, czyściutko i ciepło, jedyna rzecz do wymiany zespsuty czajnik całość super

Cons:

Zespsuty czajnik i zacinająca się klawiatura domofonu.

2026-02-28 • via Nuitee
C
Carlos • family_with_children • br
10
Pros:

The place is well located at the gate of the old town and near the train and bus station. That has made it really easy to take the bus to Auschwitz. The apartment is spacious and very nice.

Cons:

The apartment is on the fourth floor. Although there is an elevator, one has to go about ten steps downstairs from the entrance to get it and the last floor is not served. I had not realized that at booking time. We had heavy luggage and we were unlucky that the elevator was brocken the day we left, so it was quite an effort.

2026-02-27 • via Nuitee
I
Ilias • extended_group • gr
10
Ολα ήταν τέλεια …αν ξανά βρεθώ στην βαρσοβια εκεί θα μείνω σίγουρα ….ευχαρισοτυμε αννα
Pros:

Θεά στην πόλη

2026-02-26 • via Nuitee
H
Hanna • family_with_children • pl
8
Дуже зручне розташування на тихій вулиці
Pros:

Дуже чудове розташування, не було проблем з заселенням. Сніданок був гарним.

Cons:

Вузьке ліжко для двох, диван для дитини був не першої свіжості, і простирадло було з плямами.

2026-02-24 • via Nuitee
A
Anna • family_with_children • pl
10
2026-02-24 • via Nuitee
A
Anna • extended_group • cz
10
Apartmán hezký,večer klid. Nic nám nescházelo. určitě znova využijeme při příští návštěvě Krakowa.
Pros:

Velmi blízko vlakového nádraží,perfektní lokalita všechny památky v blízké dostupnosti.

2026-02-22 • via Nuitee
M
Małgorzata • family_with_children • pl
7
2026-02-14 • via Nuitee
E
Eneko • couple • es
9
2026-02-08 • via Nuitee
J
Jolanta • solo_traveller • lt
10
Pros:

Bardzo dobra lokalizacja, wszędzie jest blisko i do rynku i do dworca.

2026-01-25 • via Nuitee
K
Kamil • family_with_children • pl
9
Świetnie
Pros:

Przestronne i pięknie urządzone wnętrze.

Cons:

W jednej sypialni było bardzo zimno. Ściana szczytową była bardzo zimna. Pomimo gorących grzejników czuć było zimne powietrze.

2026-01-25 • via Nuitee
O
Olena • extended_group • il
10
2026-01-24 • via Nuitee
M
Mateusz • family_with_children • pl
10
2026-01-21 • via Nuitee