The Feather's Hotel Newquay

Hotels
Narrowcliff , Newquay , gb

Facilities

Non-smoking rooms
Restaurant
Room service
Terrace
Luggage storage
Ironing service
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Excellent location near beach and shops
Friendly, helpful staff
Good value / bargain for price
Comfortable beds reported by some guests
Sea/view from some rooms
Modern rooms and superb shower (reported)
Cons:
Severe cleanliness/hygiene problems in multiple rooms
Some rooms damp, shabby or claustrophobic
Thin or hard mattresses reported
Parking/booking confusion
Limited amenities/off-season (no bar/restaurant)
Noisy neighbours reported

Categories

Cleanliness
1
Multiple reviews report very poor cleanliness: stains, pubic hairs, dried bodily fluids, long clumps of hair, dusty and stained carpets, and general hygiene issues.
Service
1
Service is frequently praised: staff described as friendly, helpful, accommodating, and specifically called out by name for excellent assistance; some front-desk staff resolved issues.
Location
1
Location consistently lauded as excellent—central, close to beaches, shops and entertainment; repeatedly noted as a key positive.
Room Quality
1
Mixed room quality: some rooms described as shabby, damp-smelling, claustrophobic with poor views, thin mattresses and hard beds, though occasional reports of comfortable beds and good bathrooms/shower.
Amenities
1
Amenities are mixed: good showers and keypad entry mentioned, but parking confusion and off-season lack of bar/restaurant noted.
Value for Money
1
Several reviewers called it great value or a bargain, with free upgrades and good pricing relative to expectations.
Food and Beverage
1
Limited mentions: one positive note about a good choice of hot breakfast; however no bar/restaurant availability off-season was noted.
Overall Experience
1
Overall experience is mixed: multiple excellent stays and recommendations contrasted with several strongly negative stays due to cleanliness and room issues, leading to a broadly uneven overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 21:09

Property Description

Experience the charm and comfort of The Feather's Hotel Newquay, nestled just steps from the beautiful Tolcarne Beach.

Unbeatable Location
Situated a mere 6-minute stroll from Newquay Train Station and the city center, our hotel offers easy access to stunning coastal views and vibrant local attractions.

Comfort & Convenience
Enjoy modern accommodations featuring free WiFi, flat-screen TVs, and private bathrooms. Whether you're relaxing with city views or indulging in thoughtful amenities, each room is designed for your comfort.

Gourmet Breakfast Options
Kickstart your day with delicious à la carte or Full English/Irish breakfast options, ensuring a delightful start before exploring Newquay’s wonders.

Don’t miss your chance to experience unforgettable hospitality at The Feather's Hotel Newquay - book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Harry couple gb
8
Great staff, great location
Pros:

Good location, great staff who was extremely accommodating and helpful

Cons:

Had some issues with our rooms but gentleman on the front desk couldn’t be more helpful to rectify it. Bed was also quite hard but I guess that is personal preference

2026-04-04 via Nuitee
A
aguinaldo couple gb
10
2026-04-04 via Nuitee
J
Jennifer solo_traveller gb
7
2026-04-03 via Nuitee
C
Conway couple ie
7
Pros:

Location

Cons:

Steep steps at entrance

2026-04-03 via Nuitee
J
James solo_traveller gb
10
Excellent 2 day stay. Thank you.
Pros:

​I recently completed a two-day stay at The Feathers Hotel in Newquay, and I couldn't be happier with the experience. From start to finish, the service was truly excellent.

​A special shout-out to Muhammad, our customer service representative, who was incredibly helpful and made sure we had everything we needed.

Cons:

​Highlights of my stay:
​The Rooms: Impeccably clean and well-maintained. The quality of the room was top-notch.

​Sleep Quality: I slept incredibly well—the bed was comfortable and the environment was peaceful.

​Security: As a traveler, feeling safe is a priority. I felt completely secure throughout my entire stay.
​If you’re visiting Newquay, I highly recommend staying here. I’ll definitely be back!

2026-04-03 via Nuitee
D
Daren solo_traveller ie
9
Great value
Pros:

Friendly staff, amazing location, fantastic value for money

2026-04-03 via Nuitee
A
Aljasem couple gb
10
Pros:

Very good service

2026-04-03 via Nuitee
M
Mia couple gb
1
Dirty. Gross. Terrible. Loud.
Pros:

The sea view

Cons:

Everything else, there was pubes and bogey stains in our bed. The room stunk and general hygiene in the room was awful. There were toothpaste drips down the sink. The staff were rude. I received a message saying to pre book parking so I called up to do so and they told me I don’t need to. On arrival I parked up and walked in and he said I can not park my car as the spaces are all reserved.

2026-04-03 via Nuitee
J
Jessica couple gb
10
2026-04-03 via Nuitee
T
Tomas solo_traveller se
8
2026-04-02 via Nuitee
R
Reco couple gb
10
2026-04-02 via Nuitee
S
Simon couple gb
10
2026-04-02 via Nuitee
C
Catherine solo_traveller gb
10
2026-04-02 via Nuitee
J
Jules couple fr
10
2026-04-02 via Nuitee
C
Catherine solo_traveller gb
10
2026-04-02 via Nuitee
K
Khia Chenille solo_traveller gb
10
Pros:

Easy to find, really friendly staff, very relaxed, I had everything I needed- thank you!

Cons:

Nothing I didnt like, I was very happy

2026-04-02 via Nuitee
C
Catherine solo_traveller gb
10
Helpful staff and good location!
2026-04-02 via Nuitee
P
Paul solo_traveller gb
10
Bargain in Newquay
Pros:

Friendly staff. Free upgrade to larger double room
.Very modern. Superb shower. Slept like a log. Good choice of hot food for breakfast. Perfect for me

Cons:

Carpet on corridor is a little tired.

2026-04-01 via Nuitee
E
EKZ_international couple zw
10
Pros:

Reception is good

2026-04-01 via Nuitee
S
Samantha couple gb
10
Will come again
Pros:

Lovely and right next to shops, beach and entertainment

Cons:

Noisy neighbours but not hotel fault

2026-04-01 via Nuitee