Wualai Boutique by Lanna Oriental

Hotels
92 Wua Lai Road ตำบลหายยา , Chiang Mai , th

Facilities

Television in common areas
Express check-in
Free wired internet
Pool sun loungers
Internet access
Housekeeping on request
Wine release events
Exercise/lap pool
Swimming nearby
Accessible shuttle
See all facilities

Review Highlights

Pros:
Good location near old town and night market
Friendly and helpful staff (many reviews)
Nice swimming pool
Generally good value for price
Cons:
Poor cleanliness and housekeeping
Broken/weak showers and old bathrooms
Uncomfortable/hard beds and limited room outlets
Breakfast often poor or unavailable; limited F&B options
Wifi and some amenities unreliable
Noise disturbance from nearby dogs reported

Categories

Cleanliness
1
Multiple mentions of poor housekeeping: dirty room floors, unmade beds on upper floors, inadequate cleaning, and broken/poor shower condition.
Service
1
Mixed but largely positive: several reviews praise very helpful, friendly staff and 24-hour availability, though a few guests noted limited English and low engagement.
Location
1
Consistently noted as very good: quiet street, close to the old town, night market and temples; convenient for sightseeing.
Room Quality
1
Room issues reported: hard/uncomfortable beds, small/tiny bathrooms, old fixtures and need for bathroom refurbishment; limited electrical outlets in rooms.
Amenities
1
Pool praised as a strong positive, but other amenities had problems: wifi not working intermittently, no safe box, no elevator, weak water pressure and occasional lack of hot water.
Value for Money
1
Several guests call it very good value for the low price (example cited ~$14/night); overall considered a good price-quality ratio despite some extra costs (coffee).
Food and Beverage
1
Frequent complaints: breakfast unavailable or poor, very limited options, overpriced coffee and problematic promo (1+1 americano issue). One review mentioned excellent breakfast, but negative reports dominate.
Overall Experience
1
Mixed overall: many guests enjoyed the pool, helpful staff and location leading to positive stays, but recurring negatives (noise from dogs, cleanliness and shower problems) caused some strong negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-13 19:05

Property Description

Experience the charm of Chiang Mai at Wualai Boutique by Lanna Oriental, where modern comfort meets traditional hospitality.

Relax by the Pool: Take a refreshing dip in our outdoor swimming pool, the perfect oasis to unwind after exploring the vibrant city.

Comfortable Accommodations: Our well-appointed guest rooms feature air conditioning, flat-screen TVs, and en-suite bathrooms with complimentary toiletries. Select rooms even offer a private balcony for that added touch of luxury.

Culinary Delights: Start your day with a delicious American breakfast, setting you up for a day of adventure. Our on-site restaurant and bar offer a variety of cuisine and drink options to satisfy your cravings.

Don't miss out on the chance to stay at this exquisite hotel—book your getaway at Wualai Boutique by Lanna Oriental today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
K
Kasper solo_traveller nl
10
Pros:

Great Boutique hotel in an amazing location. The pool was amazing in the heat. But the best were the helpful staff and hotel cat. Felt right at home

I extended my stay, and would come back again.

Cons:

Some facilities are noticeable a bit older. But that's expectable for the affordable price

2026-06-27 via Nuitee
T
Thomas solo_traveller gb
9
Excellent
Pros:

All very good, clean, good size room, comfortable. Nice friendly and helpful staff. Very good price

Cons:

Nothing

2026-06-22 via Nuitee
T
Thomas solo_traveller gb
9
Pros:

Good staff, good room, nice pool, good location and clean

2026-06-21 via Nuitee
R
Rullo76 solo_traveller it
8
2026-06-15 via Nuitee
T
Thomas solo_traveller gb
10
Great value
Pros:

Great value, comfortable and clean. Friendly helpful staff and good pool

Cons:

All good

2026-04-27 via Nuitee
J
john solo_traveller gb
8
At around $14US per night very good value especially for a couple.
Pros:

Breakfast not available. First day excuse no staff. 2nd day excuse no food! Location good. Bed hard as others say but suits me. Pool good.

Cons:

Shower head broken, needs replacement. Could do with safe box. Wifi didn’t work. Didn’t seem to have many guests and the staff had little English and little interest. Unfortunately I can NOT recommend this hotel because of the whining, yapping dogs outside the house across the narrow street. Earliest disturbance 6.30am, latest 1am and intermittently though out the day.

2026-04-02 via Nuitee
T
Thomas family_with_children gb
9
2026-03-27 via Nuitee
T
Tristan couple fr
8
Pros:

La localisation parfaite, le personnel adorable, la piscine bien utile !

2026-03-23 via Nuitee
A
a.marazia family_with_children it
10
2026-03-20 via Nuitee
M
Marie couple be
7
Pros:

L’emplacement dans une rue très calme à proximité de la vieille ville et juste à côté du silver temple, le personnel était très sympa, la piscine très rafraîchissante.

Cons:

Le sol de la chambre aurait pu être mieux nettoyé, les pieds étaient noir après avoir marché pieds nus . Peut être passer un coup d’eau?
Le prix du café est excessif. L’offre 1+1 americano : le deuxième était tout à fait transparent et ce pour 80 baht.
Bref l’hôtel dans l’ensemble mériterait un rafraîchissement général.

2026-03-19 via Nuitee
L
Lea couple fr
7
Pros:

Bon emplacement, personnel super, on recommande

Cons:

Une seule prise dans la chambre donc compliqué pour faire charger les téléphones et on entend le bruit de dehors

2026-03-15 via Nuitee
O
Olivier family_with_children fr
8
2026-03-09 via Nuitee
F
Fritz couple de
8
2026-03-05 via Nuitee
C
Chevrel family_with_children fr
7
Pros:

Pas très propre et un peu vieux. La piscine est cool et c'est pas trop mal placé !

2026-03-01 via Nuitee
T
Thomas family_with_children gb
9
2026-03-01 via Nuitee
L
Ladislav couple cz
9
2026-03-01 via Nuitee
A
antonio family_with_children es
7
Pros:

La cama está bien y la ubicación.

Cons:

El baño, un poco viejo.

2026-03-01 via Nuitee
C
Cédric family_with_children fr
10
Pros:

Parfait

2026-02-25 via Nuitee
J
John Faux family_with_children th
8
2026-02-25 via Nuitee
A
Anja family_with_children nl
8
Pros:

De locatie, rustig en toch overal dichtbij. Gezellige gezamelijke ruimte.

Cons:

Ontbijt en menukaart is flut. Receptionist kon nog geen koffie zetten. Gelukkig op de kamer een waterkoker

2026-02-25 via Nuitee