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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Car hire
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Massage services
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Currency exchange
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Solarium
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Lower bathroom sink
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Public Bath
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Emergency cord in bathroom
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Entertainment staff
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Paid WiFi
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Outdoor furniture
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Fruits
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Beauty Services
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Manicure
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Pedicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Golfing on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Beach club nearby (surcharge)
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Beach toys
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Discover a tropical paradise at Princess Mundo Imperial Riviera Diamante Acapulco All Inclusive, where luxury meets the vibrant charm of Acapulco!
Exquisite Accommodations
Indulge in our elegant, air-conditioned rooms featuring a desk, coffee machine, flat-screen TV, and a private balcony perfect for soaking in the stunning views. Each room is thoughtfully designed for your ultimate comfort and convenience.
Unrivaled Amenities
Relax and unwind at our outdoor pool or enjoy delectable meals at our on-site restaurant. With a fitness center, lush gardens, and complimentary breakfast, every day offers a refreshing new experience.
Prime Location
Just steps from the beautiful Revolcadero Beach, and a short drive from major attractions like the Chapel of Peace and Acapulco Navy Historic Museum, you’ll have everything you need to explore and enjoy.
Don’t wait—book your unforgettable stay today at Princess Mundo Imperial Riviera Diamante Acapulco All Inclusive!
Please note that WiFi is available only in the guestrooms and common areas.
Valet parking is available for one car per reserved room.
Please note that all special requests are subject to availability, and additional charges may apply.
Please note that only one dog up to 9 kilos is allowed per room and has an extra charge of $ 1500.00 MXN per night (tax included). Request is necessary, please contact the property in advance. Dogs can not be left unattended in the room. Your dog is not allowed in restaurants, bars, pool areas, spa, gym or other area indicated by hotel staff and should always be subject to an email or container. You are responsible for all damages that your dog may cause and must sign a disclaimer of responsibility for dog lodging upon arrival.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Location
Guest Reviews
Me encantó mi habitación y la comida fue espectacular.
No todos los elevadores estaban habilitados y esto fue algo incómodo, todo lo demás, mis felicitaciones al hotel.
Las instalaciones están un poco deterioradas, supongo que por lo del huracán, pero en general todo muy bien, el personal muy atento y la playa muy bien.
Que los elevadores fallan mucho.
Instalaciones
La mala atención en restaurante mestizo y Beach club
El poder disfrutar de los restaurantes de los demás hoteles. Su ubicación a pie de playa. Nos permitieron entrar a la habitación antes del check in.
Me pareció bueno el desayuno, solo tal vez un poco más de variedad de platillos diferentes por día.
Todo incluido
El tiempo,deben cerrar todo incluído a la hora que cierra el bar
La atención, desde el Bell Boy Carlos con la mejor actitud y recepción, hasta el restaurante Japonés con la cortesía y excelente vibra de Daniel y Santiago, porsupuesto no podía faltar Gustavo Bello en el área de playa :)
los elevadores, pero se entiende que estén en reparación 2 de 4.
All inclusive service
The restaurant meztizo had a very bad service,
Tiene buenas instalaciones y su comida es de buena calidad
El servicio en los restaurantes es muy tardado y de repente algunos meseros no tienen el mejor servicio y son grosero
La habitación muy confortable, y la ubicación del hotel excelente.
La habitación es muy confortable, la logística esta muy bien diseñan (no caminas mucho) Hotel - Playa y albercas. El Gym me gusto!
Música vieja en los comedores y en las albercas. Estar firmando cada vez que se pide algo es muy incomodo y lento! Tarjetas para intercambiar toallas no es la mejor opción, el bar de la habitación ataba vacío... y falta bar cerca de la playa, ya que los meseros tardaban mucho.... Falta amenidades y algún show. En general le bajaría una estrella. Detalle en la habitación; la regadera salpicaba agua por arriba y se mojaba afuera de la puerta.
Las instalaciones
Que el personal de recepción no tenía la información correcta todos decían cosas diferentes... pir ejemplo los horarios de restaurantes, el tipo de comida, el lunes nos ofrecieron el restaurante de cortes enfrente del hotel primero decían de un carrito de golf pasaría cada hora. Despues que era con reservacion despues que no que solo era llegar.... después nos dijo un bell boy qué caminando llegabamos... después que siempre no q el lunes no abrian... toda mi familia lista a la hora para ir y resulta q ni aberto estaba
Se entiende que sea personal nuevo pero por lo menos la actitud de servicio del personal debería de ser justo eso ACTITUD DE SERVICIO... no nos hacen un favor ...
Great location, great food and great service.
Only 2 out of 4 elevators where working, and we had to wait a few minutes to get up or down sometimes.
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