City View Hotel Cairo

Hotels
شارع محمد صبري أبو علم 3 , Cairo , eg

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful, professional and accommodating staff
Clean rooms and bathrooms
Good central location and balcony/view
Well-regarded breakfast
Cons:
Overbooking/booking issues and charges disputes
Noisy construction and early-morning noise
Scary/unsafe lift and limited breakfast area
Unexpected early-arrival surcharge / value concerns

Categories

Cleanliness
1
Multiple reviewers mention rooms and bathrooms being clean or 'très propres' and 'نظيف', indicating generally positive cleanliness.
Service
1
Staff repeatedly described as professional, helpful and accommodating (assisting with taxis, promptly supplying requested kettle/cups, 24h reception), so service sentiment is strongly positive.
Location
1
Location and view from the balcony praised repeatedly ('La localisation', 'Emplacement proche', 'incredible view', central location), though some confusion for taxis due to similar hotel names.
Room Quality
1
Room quality is mixed: comfortable beds and spacious bathrooms reported, but issues include scaffolding blocking balconies, rooms not ready at arrival (missing linens/towels) and an overbooking incident that forced a late relocation.
Amenities
1
Amenities received complaints: scary/unsafe lift, lack of standard in-room tea/coffee (needed to be requested), small and often full breakfast area, and occasional construction noise affecting access to balconies.
Value for Money
1
Mixed to negative: one review praises price/quality, but several serious issues (unexpected $25 early-arrival surcharge, advance charging with no room held, and a report of being effectively scammed) produce strong negative sentiment on value.
Food and Beverage
1
Breakfast is frequently praised ('Très bon petit déjeuné', 'Petit dej’ salé très copieux', 'Breakfast and Location'), though the breakfast area size and crowding were criticized.
Overall Experience
1
Overall impressions are mixed: many guests report an authentic, pleasant stay with helpful staff, clean rooms and good location, but serious negative incidents (overbooking at 2am, charges/dispute, noisy construction, and safety concerns with the lift) lower the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-30 19:32

Property Description

Experience the vibrant heart of Cairo at City View Cairo Hotel, where comfort meets convenience.

Stunning City Views
Enjoy breathtaking views of the bustling city from our spacious terrace, making every moment memorable.

Comfortable Accommodations
Our air-conditioned rooms provide the perfect sanctuary, featuring modern amenities, including flat-screen TVs, safety deposit boxes, and delightful seating areas for unwinding after a day of exploration.

Delicious Dining Options
Start your day right with a delectable breakfast, offering à la carte, continental, and vegetarian choices tailored to satisfy every palate.

Immerse yourself in the rich culture of Cairo and discover all that our hotel has to offer. Book your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Fred family_with_children fr
8
hôtel local bien placé sans charme
Pros:

très bon emplacement
hôtel plutôt avec clientèle locale

Cons:

l’accès à l’hôtel, c’est fait par les parties communes de l’immeuble qui sont très très vétustes et pas très sexy
le premier jour on avait réservé une chambre pour trois personnes et il manquait un lit sans que l’établissement ne trouve une solution pour la première nuit☹️

2026-08-17 via Nuitee
L
Lyd0580 solo_traveller fr
10
Pros:

Hotel bien placé dans le centre avec belle vue, clim, wifi, lits confortables et linge de lit et bain très propre.
Chambres propres, petits déjeuner très bien.
Ne vous fiez pas à l'entrée de l'immeuble, le 3 ème où se situe l'hôtel est tout refait, équipements modernes, frigo, suffisamment de prises.
Ascenseur d'epoque mais qui fait son taff et finalement assez pittoresque, c'est sympa.
Personnel sympa et serviable.

2026-08-13 via Nuitee
A
Asmaa family_with_children eg
2
horrible experience
Pros:

Bed bugs were everywhere, on the walls and sheets, swollen red with blood. My daughter got so scared she jumped off the bed, and we packed up and left fast.

Cons:

I arrived at the hotel in the morning, left our luggage, and went out for a tour. I have chat records confirming this timeline. When we returned later in the day, we wanted to take a shower, but there were no towels in the room, and the room phone was not working, so we couldn’t call reception. Every time we needed assistance, we had to get dressed again and walk down to the reception ourselves.

Late that night, we discovered bed bugs in the bed. We found several of them—around three or four—and they appeared to be at different stages, with some being very small and light in color. The bed sheets were also torn and did not appear clean.

The elevator was another serious safety concern. It looked extremely old, which by itself would have been acceptable if it had been safe. However, the elevator door remained open while the elevator was moving. It was possible to see the space between the floors while it was in motion. This created an extremely dangerous situation where an adult—or especially a child—could easily fall into the shaft.

The experience became so distressing that at around 3:00 a.m., I had to leave the hotel with my children and our luggage to search for another hotel in the middle of the night. This was both stressful and unsafe.

I would like to acknowledge that the receptionist on duty during the night was polite and professional. However, despite the circumstances, I was left to carry our luggage downstairs myself because no one assisted us, and using the elevator did not feel safe.

Overall, this was one of the worst hotel experiences I have ever had. The combination of bed bugs, poor cleanliness, lack of basic room amenities, non-functioning communication, and the dangerous elevator created an unacceptable and unsafe environment for my family.

2026-08-03 via Nuitee
A
Abd Elaziz solo_traveller eg
10
Pros:

Great full staff. , very clean
New . Everything is good on this hotel
Very nice

Cons:

The view it's great
Egyptian breakfast 🥞

2026-07-25 via Nuitee
M
Mohamed solo_traveller fr
10
Pros:

It was an excellent stay, I will definitely return.

2026-07-25 via Nuitee
R
RIADH solo_traveller fr
10
Pros:

Le personnel est aux petits soins. La chambre est très propre et literie confortable. L'emplacement est parfait. Je recommande.

Cons:

Rien

2026-07-23 via Nuitee
E
Eke couple nl
8
2026-07-22 via Nuitee
A
Alhoony couple eg
8
2026-06-27 via Nuitee
K
Kidane family_with_children et
10
2026-06-11 via Nuitee
V
Vasileios solo_traveller gr
8
2026-06-07 via Nuitee
J
Jaap Jan solo_traveller nl
9
2026-05-23 via Nuitee
J
Jan Gert couple nl
10
Super!! Onverwacht genoegen!
Pros:

Leuk hotel in de oude Franse stijl,
Super aardig personeel en een heel goed ontbijt
Centraal gelegen bij bezienswaardigheden

Cons:

Niets

2026-05-19 via Nuitee
S
sultan solo_traveller sa
10
Pros:

خدمة مميزه من طاقم الهاوس سكيبن وايضا الاستقبال بالاخص الاستادة مي قمة الادب والرقي في التعامل ...سأكرر زيارتي لهم
المكان قريب من كل شي تحتاجه حاب تتفسح حول المكان كله محلات ماتحتاج سياره ابدا

2026-05-03 via Nuitee
L
Loris solo_traveller hr
10
2026-04-21 via Nuitee
R
Roonak extended_group ca
8
2026-04-14 via Nuitee
couple fr
7
2026-04-11 via Nuitee
N
Nompumelelo extended_group za
6
Pros:

the room was big

Cons:

location outside is not paved.

2026-04-11 via Nuitee
D
Daloi extended_group se
10
2026-04-02 via Nuitee
E
Ebbi sailing couple de
5
Man muss starke Nerven haben.
Pros:

Die Lage und das gute Frühstück. Freundliches Personal. Es wird empfohlen, auch bei 2 Personen ein 3-Bett Zimmer zu nehmen, das bietet mehr Platz. Hotel im 3 Stock.

Cons:

Furchtbarer Zustand des Treppenhaus und des Eingangsbereich. Katastrophalen Zustand des Fahrstuhl, bei Regen musste er stillgelegt werden. Duschwasser schwer zu regulieren

2026-04-01 via Nuitee
E
Ebbi sailing couple de
7
Pros:

Freundliches und sympathisches Personal, vielfältiges Frühstück und gute Betten.

Cons:

Die zentrale Lage bedeutet auch, dass man viel vom hupenden Straßenverkehr hört.
Personal und Manager informieren unterschiedlich, was zu sehr unangenehmen Situationen führen kann.
Der antike, schöne Aufzug bringt einen nur bei trockener Luft in den 3. Stock.

2026-04-01 via Nuitee