OLD TOWN Charm & Chic by Downtown Apartments

Hotels
Juliana Dunajewskiego 6 , Krakow , pl

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Hiking
Express check-in/check-out
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Review Highlights

Pros:
Excellent, central location within walking distance of old town and transport
Consistently clean and well-maintained apartments
Comfortable beds; modern, nicely finished rooms
Helpful and responsive staff; easy check-in
Some rooms include high-quality extras (eg. hot tub bath)
Cons:
Advertised kitchenette incomplete (no microwave) and missing small utensils
No elevator — multiple flights of stairs with luggage
Entrance and stairwell described as shabby/dark and in one case unsecured
Room can be small for four people
Additional charges (early check-in) complained about by guests

Categories

Cleanliness
1
Consistently praised across reviews: 'so clean', 'spotlessly clean', 'rent og fin', 'chambre était propre' — apartment interiors are regularly described as very clean and well maintained.
Service
1
Generally positive mentions of staff friendliness/helpfulness, easy check-in and prompt response to issues (even late at night). One minor complaint about an early check-in charge.
Location
1
Repeatedly emphasised as excellent — walking distance to old town, transports and local amenities; many reviews call the position 'perfect' or 'fantastic'.
Room Quality
1
Rooms described as modern, comfortable beds and well finished with standout features (hot tub in one room). Some negatives: a few guests found rooms small for four and the building access areas contrast with renovated apartments.
Amenities
1
Mixed-to-negative comments on amenities: advertised kitchenette lacking expected items (no microwave), missing small kitchen utensils (spatula), no elevator (multiple flights of stairs), and entrance/hallway lighting/issues — these recurring practical shortcomings lowered amenity scores.
Value for Money
1
Some guests felt value was reduced by extra charges (early check-in) and by cramped conditions for larger groups (room slightly small for 4), which detracted from perceived value despite good location and cleanliness.
Food and Beverage
1
Not discussed in the reviews; no specific mentions of food or beverage services.
Overall Experience
1
While many guests praised location, cleanliness and room comfort, significant recurring issues (shabby/dirty entrance and stairwell, dark/unsecured access at night, no elevator for heavy luggage, missing kitchenette items) negatively affected the overall stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-25 03:30

Property Description

Discover your perfect getaway at OLD TOWN Charm & Chic by Downtown Apartments, a stylish retreat just 600 yards from Krakow's vibrant center.

Modern Comforts: Enjoy the convenience of an updated apartment featuring a fully equipped kitchenette, complete with a dishwasher, oven, microwave, and coffee machine, allowing you to prepare your favorite meals.

Prime Location: Just a short 5-minute stroll to Main Market Square and surrounded by iconic attractions like Town Hall Tower and Wawel Royal Castle, you'll experience the rich culture and history of Krakow at your doorstep.

Unmatched Amenities: Each unit offers a cozy atmosphere with a flat-screen TV, private bathroom, and heating facilities, ensuring a comfortable stay whether you’re here for leisure or business.

Book your unforgettable experience at OLD TOWN Charm & Chic today and create lasting memories in the heart of Krakow!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
noa • extended_group • es
7
Pros:

El apartamento era bonito y cómodo!

Cons:

No nos facilitaron guardar el equipaje ni entrar antes cosa que habíamos hablado y “pagado” y no nos informaron que Alfinal no se podía, nos enviaron a un sitio a 8 minutos del alojamiento a dejar todo y era pagando :) El aire acondicionado el primer día no fue

2026-07-18 • via Nuitee
O
Orly • family_with_children • il
10
2026-07-18 • via Nuitee
J
Jane • family_with_children • gb
9
I would recommend this place
Pros:

Clean, modern, comfortable. Good location. Also was charming

Cons:

Nothing

2026-07-16 • via Nuitee
V
VERONIQUE • solo_traveller • fr
8
Emplacement idéal
Pros:

L'emplacement, la propreté, le calme.

Cons:

Il manque peut-être un ou deux torchons pour les mains et la vaisselle. Il faudrait avoir un produit d'entretien qui convient aussi bien en cuisine que dans la salle de bain. Matelas de la 3ème chambre (lit séparé) pas très confortables.

2026-07-16 • via Nuitee
J
Jan • solo_traveller • pl
8
2026-07-16 • via Nuitee
K
Khloud • family_with_children • sa
10
2026-07-15 • via Nuitee
M
MAYA • solo_traveller • il
10
Pros:

מיקום. נקיון. נוחות.

2026-07-15 • via Nuitee
A
Alberto • family_with_children • it
8
2026-07-15 • via Nuitee
S
Sebestyen Rubio • extended_group • es
9
Excelente ubicación
Pros:

Muy bien ubicado, con supermercados y restaurantes cerca
Apartamento pequeño pero muy cómodo y limpio

2026-07-15 • via Nuitee
J
Justyna • solo_traveller • pl
6
Pros:

Lokalizacji, czystość

Cons:

Rozmiar lokum, lokale są podzielone z 1 mieszkania, żeby było ich jak najwiecej. W środku, jak byliśmy w 4 osoby, jest się nawet ciężko obrócić, nie mówiąc o rozłożeniu rzeczy.

2026-07-13 • via Nuitee
A
Anna • solo_traveller • pl
9
2026-07-13 • via Nuitee
M
MARLENA • family_with_children • pl
9
Polecam to miejsce
Pros:

Lokalizacja

2026-07-13 • via Nuitee
P
Phoebe • family_with_children • it
10
2026-07-12 • via Nuitee
M
Miroslaw • family_with_children • pl
9
Great location, modern apartment, and a comfortable stay. We would happily stay here again.
Pros:

Modern apartment with a great location. Easy self check-in and everything we needed for a comfortable stay.

Cons:

Nothing significant. Everything met our expectations

2026-07-12 • via Nuitee
M
Mango • solo_traveller • sk
10
2026-07-12 • via Nuitee
A
Alexandra Moura • solo_traveller • pt
10
Belo apartamento numa ótima localização.
Pros:

O apartamento é impecável.
A entrada do edifício é antiga e o elevador também, mas a zona dos apartamentos é imaculada. Tudo muito bem decorado.
Adorei.

Cons:

Poderiam colocar blackouts nas janelas, mas a mim não incomodou porque uso viseira para dormir.

2026-07-12 • via Nuitee
K
Karolina • solo_traveller • pl
10
2026-07-11 • via Nuitee
C
Carol • solo_traveller • ie
10
Superb!!
Pros:

Location was ideal. 5mins walk to old square.
Apartment so well laid out and plenty of space.

Cons:

Nothing!😀

2026-07-11 • via Nuitee
O
Orly • family_with_children • il
10
מומלץ בחום!
Pros:

מיקום מצוין, תקשורת נוחה ואכפתית

2026-07-11 • via Nuitee
D
Deniz • family_with_children • tr
9
2026-07-10 • via Nuitee