Palais-Hotel Erzherzog Johann

Hotels
8.5 (4485 reviews)
Sackstraße 3-5 , Graz , at

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
7.64
Some guests mentioned the room was clean, but there were also complaints about odors and issues with maintaining cleanliness.
Service
9.11
Most guests praised the helpful and friendly staff, indicating a high level of service.
Location
9.15
Guests consistently noted the great central location of the hotel as a major pro.
Room Quality
8.1
Rooms were described as large and beautiful, though some found them a bit shabby and in need of renovation.
Amenities
8.63
Amenities were generally regarded positively, though some guests expressed a need for better communication regarding breakfast and available services.
Value for Money
8.09
Overall perceived as good value for the service and location, but some guests noted issues with their room assignments affecting value perception.
Food and Beverage
8.64
Most guests enjoyed the breakfast with a good variety, although there were some service issues noted.
Overall Experience
8.61
Most guests expressed a desire to return, indicating a strong overall experience despite a few reported issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:33

Property Description

Luxurious Accommodation in the Heart of Graz

Prime Location: The Palais-Hotel Erzherzog Johann is ideally located in Graz's old town, just a stone's throw away from the main square. Guests can easily explore the city's main attractions due to its central location.

Exquisite Dining and Entertainment: Indulge in a delightful experience at the renowned "Ernst Fuchs Bar" within the hotel premises, offering a wide array of cocktails and refreshments. Perfect for unwinding after a day of sightseeing.

Relaxation and Wellness: After a day of exploration, guests can rejuvenate in the hotel's sauna, infrared cabin, and fitness room. The individually furnished rooms, reflecting a baroque palace's elegance, provide a luxurious retreat for visitors.

Experience the perfect blend of history and modern comfort at Palais-Hotel Erzherzog Johann. Book your stay now and immerse yourself in Graz's charm.

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children from 7 years old to 14 years old stay for € 23 per person per night when using an available extra bed.
    People 15 years old and over stay for € 36 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4485 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.61
N
Nina • family_with_children • at
8
2026-03-20 • via Nuitee
M
Maria • solo_traveller • hu
10
A szállás gyönyörűsége emelte a város adta felejthetetlen hangulatot.Könnyü sétatávolságra mindentől
Pros:

A hotel elhelyezkedése KIVÁLÓ! Teljesen a központban, gyalogosan minden látnivaló könnyedén elérhető. Gyönyörü épület, szép szobák, pazar belső udvar. Rendkívül kedves személyzet, tökéletes service. A foglalás visszaigazolásakor megküldött tájékoztatót a kocsival érkezők mindenképpen olvassák el, mert tökéletes leírast kapnak benne a gps cím használatához és a könnyű parkoláshoz

2026-03-20 • via Nuitee
F
Franz • couple • at
9
2026-03-20 • via Nuitee
M
Maria • solo_traveller • at
10
Pros:

It's a beautiful building, with lots of green.
It's central location makes sight-seeing easy.

2026-03-20 • via Nuitee
Y
Youngjin • solo_traveller • kr
9
Pros:

위치가 매우 좋습니다. 직원들도 매우친절하며, 조식도 훌륭합니다. 천장도 높고 무엇보다 복도도 아름답습니다.

Cons:

방의 조명이 전체적으로 은은한 편이였습니다.

2026-03-20 • via Nuitee
R
Roberta • family_with_children • at
1
2026-03-20 • via Nuitee
C
Christopher • family_with_children • at
8
2026-03-20 • via Nuitee
S
Stangl • family_with_children • at
10
Pros:

Wir haben das Hotel gebucht, weil wir das letztemal auch sehr zufrieden waren und werden es wieder buchen.

Cons:

Alles ok, aber in der Dusche sollte man einen Griff Andenken, zur Sicherheit da man ja in die Wanne steigen muss

2026-03-19 • via Nuitee
I
Irene • solo_traveller • at
8
2026-03-18 • via Nuitee
C
Christian • solo_traveller • ch
8
2026-03-18 • via Nuitee
P
Paul • family_with_children • at
8
Pros:

Die Stadtlage

Cons:

Sehr veraltete Ausstattung

2026-03-18 • via Nuitee
F
Florian • solo_traveller • at
8
Pros:

Die Lage ist unschlagbar, perfekt angebunden an die Grazer Öffis.
Das Frühstück war auch sehr fein.

2026-03-18 • via Nuitee
M
Milind • couple • in
10
One of the best places to stay in Graz
Pros:

The structure, the proximity to city centre and all the important moments. The staff is very cooperative and helpful. Took good care of us.

2026-03-18 • via Nuitee
A
Arjun • solo_traveller • at
8
Top Lage und sehr nettes und hilfsbereites Personal
Pros:

Die Lage war super, das Hotel schön und das Personal war sehr - wirklich sehr - nett.

Cons:

Das Bad war nicht ganz so sauber!

2026-03-17 • via Nuitee
S
Sarah Seneca • couple • dk
8
2026-03-17 • via Nuitee
A
Anna • solo_traveller • de
9
2026-03-17 • via Nuitee
G
Gary • couple • at
10
Perfect for Graz
Pros:

Hotel war perfekt und Zentral für ein Stadt besichtigung.

Cons:

Das wunderschöne alte Innen hof.

2026-03-16 • via Nuitee
M
Michele • solo_traveller • de
8
Pros:

Excellent location and service, good breakfast. Fantastic bar inside.

Cons:

A bit pricey given overall quality.

2026-03-16 • via Nuitee
A
Andrea • solo_traveller • it
9
2026-03-15 • via Nuitee
A
Andrea • couple • at
9
2026-03-14 • via Nuitee