Hotel National Bern

Hotels
8 (3252 reviews)
Hirschengraben 24 , Bern , ch

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Breakfast variety
Cons:
Small room size
Limited bathroom privacy

Categories

Cleanliness
7.39
Some guests mentioned issues related to room and bathroom cleanliness, particularly the lack of private toilet facilities.
Service
8.86
Guests consistently noted friendly and helpful staff throughout the reviews.
Location
8.9
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
6.85
Several reviews indicated that rooms were small and somewhat outdated.
Amenities
7.88
Amenities were described as limited or basic, yet functional.
Value for Money
7.84
Many guests found the pricing reasonable given the location and service quality.
Food and Beverage
8.39
Breakfast options received positive remarks, though some felt it could be improved.
Overall Experience
7.86
Most guests expressed a generally positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:47

Property Description

Central Location in Bern
Hotel National is conveniently situated in the heart of Bern, just a short 5-minute stroll from the Main Train Station. Perfect for exploring the city's attractions with ease.

Delicious Dining Options
Indulge in the slow-food restaurant at Hotel National Bern, offering delectable seasonal dishes. Start your day right with a traditional Swiss breakfast complete with homemade jams for a delightful culinary experience.

Convenient Amenities
Enjoy the comfort of traditionally furnished rooms equipped with work desks. Benefit from free Wi-Fi and free public transport in Bern, with the Hirschengraben Tram Stop located right outside the hotel.

Book your stay at Hotel National now for a memorable experience in Bern!

Important information:

Guests are kindly requested to inform the hotel in advance if they arrive after 21:00. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please note: When booking more than 6 rooms, different policies and additional supplements may applyGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 35 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    People 13 years old and over stay for CHF 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3252 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 8.39
Overall Experience: 7.86
H
Hildegard • solo_traveller • de
6
Pros:

Zimmer war tatsächlich ruhig, da zum Innenhof gelegen.

Cons:

Das Frühstück war eher bescheiden.

2026-04-11 • via Nuitee
L
Lieven • couple • be
8
Zeer vriendelijk onthaal en bediening
2026-04-11 • via Nuitee
• couple • gb
10
2026-04-11 • via Nuitee
F
Fatma • couple • tr
2
Pros:

Hiçbir şey

Cons:

Odalar çok küçük. Kaldığımız pencere bile yoktu. Hatta banyo terliği bile olmayan ilk hotel olabilir

2026-04-11 • via Nuitee
M
Michèle • family_with_children • ch
7
Vaut le détour pour l'ascenseur à l'ancienne
Pros:

L'emplacement est très bien pour visiter la ville. le petit déjeuner est bien. L'ascenseur qui a 120 ans est une attraction intéressante. Personnel sympathique et accueillant.

Cons:

La chambre était petite, les lampes de chevet ne fonctionnaient pas, la porte laissait passer le bruit des autres clients.

2026-04-11 • via Nuitee
C
Cornelia • solo_traveller • ch
9
2026-04-10 • via Nuitee
F
Flavia • couple • ch
8
Pros:

L’emplacement

Cons:

Rien

2026-04-10 • via Nuitee
P
Pairola • couple • es
10
Pros:

Ubicación y las habitaciones eran grandes y cómodas

Cons:

Subir último piso por escalera

2026-04-10 • via Nuitee
A
Adriana • couple • de
9
Great hotel in the centre of Bern.
Pros:

We come every Easter. Great service.

Cons:

The elevator is a bit small. If you aren't so good with stairs it might not be a good fit.

2026-04-10 • via Nuitee
L
Lorenzo • solo_traveller • ch
6
2026-04-09 • via Nuitee
M
Marco • solo_traveller • ch
10
Pros:

Preis/ Leistung war top

Ein Hotel aus der guten alten Zeit..mit einem Lift..den man erlebt haben muss

Frühstück war prima...lecker Brot vom Bäcker

Cons:

Nichts

2026-04-08 • via Nuitee
L
Loredana • extended_group • gb
8
Pros:

Helpful and welcoming staff
Good location

Cons:

Our room was very hot
Some noise overnight from neighbours

2026-04-08 • via Nuitee
A
Alessandro Francesco • family_with_children • it
8
Pros:

I really appreciate the location close to the train station and the city centre, and the public transportation is just in front of the hotel.
The room was clean and comfortable and the breakfast was really good.

2026-04-07 • via Nuitee
E
Erica • family_with_children • it
9
Pros:

Hotel comodo per visitare il centro storico e per raggiungere la stazione. Utile il pass per usare gratuitamente i mezzi pubblici. La stanza era spaziosa e carina con una piccola zona per bere un caffè o un thè.

Cons:

Un po' scomoda la doccia, con il saliscendi che non funzionava bene. La colazione al buffet varia ma non eccezionale.

2026-04-07 • via Nuitee
R
Regula • solo_traveller • ch
6
Central, historique, pratique.
Pros:

Très central et facile d'accès. Maison de caractère avec un certain charme. Bel ascenseur à l'ancienne. Chambre de bonne taille. Bouilloire dans la chambre appréciable.

Cons:

Petite fenêtre, peu de lumière. Chambre mal isolé, bruit des clients au-dessus grès gênant, pas mal de bruit aussi depuis le couloir. il faudrait mieux préciser que la réception ferme à 21.00h. Heureusement qu'il y a également l'accès par le restaurant!

2026-04-06 • via Nuitee
L
Lea • solo_traveller • ch
8
2026-04-06 • via Nuitee
C
Cidalia Maria • family_with_children • fr
5
Chambre très bruyante
Pros:

L'emplacement près de la gare de Berne.
Supermarché tout près

Cons:

Chambre très bruyant, nous on donné la pire chambre possible, 3 nuits sans dormir, ça a gâché nôtre séjour, sans dormir correctement, nous étions très fatigués pour profiter pleinement de notre séjour

2026-04-06 • via Nuitee
C
Camilla • couple • it
9
2026-04-06 • via Nuitee
I
Im.Ak • family_with_children • de
5
Cons:

Kein Hotel eigene Parkplatz.
Es gibt Tiefgarage für 32 CH Franken,
Pro Tag.

2026-04-05 • via Nuitee
D
Decoppet • solo_traveller • it
10
Pros:

Charming, safe, clean, warm, perfect location. The front desk was very helpful and welcoming. Breakfast wonderful.

2026-04-05 • via Nuitee