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Facilities
Property facilities
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Health or beauty spa nearby
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Clubhouse
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Massage services
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Karaoke
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Grocery deliveries
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Kid meals
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Evening entertainment
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Entertainment staff
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Outdoor furniture
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Fruits
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Spa/wellness center services
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Beauty Services
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Manicure
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Pedicure
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Fire extinguishers
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Invoice provided
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Smoke alarms
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Key access
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CCTV outside property
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24-hour security
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Key card access
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Broadcast Live sport events
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Water park access (surcharge)
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Beach umbrellas
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Pool sun loungers
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Internet access
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Housekeeping on request
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Clubhouse
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Garage
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Health or beauty spa nearby
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Swimming nearby
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Water tubing nearby
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Beach club nearby (surcharge)
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Hosted evening meal (reserve)
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Beach toys
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Enjoy comfortable and spacious rooms at Krystal Beach Acapulco, each with a private balcony offering stunning views of the Sierra Madre Mountains and the Pacific Ocean. The rooms are equipped with modern amenities like cable TV, air conditioning, and a safe, ensuring a relaxing stay.
Gourmet Dining Options
Indulge in a culinary journey at our fine selection of restaurants, including Aquamarina Restaurant, La Palapa, and Bahía, offering a variety of cuisine from seafood to à la carte dishes. With bars located conveniently around the resort, you can sip on refreshing drinks while enjoying the pool or lobby ambiance.
All-Inclusive Luxury
Experience the ultimate convenience with our vast all-inclusive plan, providing limitless activities and access to extensive meeting spaces. Whether you're here for business or leisure, Krystal Beach Acapulco guarantees a memorable stay. Book now and make the most of your time in Acapulco!
The property has the Stay Safe & Clean Sanitary Certification
Please note the Aquamarina restaurant, bars and the pool area is where all inclusive meals are served.
All Inclusive Meals schedule:
Breakfast 07:00 A 12:00 HRS
Lunch 13:00 A 17:00 HRS
Dinner: 19:00 A 22:00 HRS
Restaurants and bars do not receive cash payment. Payment must be on credit or debit card. Cash or consume credit payment will be received at the front desk only. For more information please contact the property directly.
When booking more than 10 rooms, special conditions and supplements may apply. For more information, please contact the property.
Please note: Christmas dinner for December 24, 2024 is included for two adults.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is needed) and costs MXN 200 per day.
Location
Guest Reviews
El tobogán de los niños...
El vigilante gordito de las albercas parece perro guardian grosero...
Había cucarachas en la habitacion...
Exelente hotel y la ubicación ni se diga todo ala mano hasta para Acer compras no hay necesidad de salir del hotel
Q se aparten los camastros con toallas y las palapas en la playa ahí dejan las toallas y se van
Place was ok , location is good 👍
The staff , the check in process was not pleasant 😑
The guy at front desk made me feel like if I was impersonating someone else...when I'm presenting my photo ID and documents
- they game a room in the 15fl...and at night there was so much noise in the hall like if some construction was going on...
La habitación limpia con buena vista
Que el hotel esta entre 2 canales huele mal, y no es recomendable entrar a esa playa..
Hubo mucho ruido en la madrugada de música alta y grupos de personas.
Los elevadores se saturan
El trato de los meseros es muy buena, las instalaciones limpias.
La recepción tiene PÉSIMO servicio, es demasiado lento, no tiene orden en las habitaciones ni al llegar ni al irnos. Más de 1 hora para poder entregar habitación. Lo peor es que mientras esperas, ya no puedes ningún servicio.
El trato en especial de Judith, es muy grosero. Mala experiencia.
Adicional no tienen baño para personas con discapacidad.
Que hubo buen clima
La atención de los meseros (nula a menos q les des 300 por día)
El elevador (solo 2 funcionan)
Debes hacer reservación para la cena sin importar q tengas UN TODO INCLUÍDO
El trato de los meseros es muy buena, instalaciones limpias y cómodas
El servicio en recepción es PÉSIMA, exageradamente lento y adicional son groseros
La vista y servicio
La comida
Horrible atención y me querian cobrar un colcho6orinado que no estaba orinado
We didn't like the elevator and the next room was loud bad sirve.
El servicio del personal, todos son muy amables
Que los elevadores se tardan mucho
Nada
El servicio fue malo
El elevador no sirve
Los policías te sacan
Llame más de 5 veces para pedir que me apoyaran con el aire acondicionado y nunca fueron
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