The Elser Hotel Miami - An All-Suite Hotel

Hotels
9.2 (6793 reviews)
398 Northeast 5th Street , Miami , us

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Outstanding service
Great location
Clean and well-equipped rooms
Beautiful facilities
Cons:
Busy street and lobby
Staff service issues
Unexpected charges

Categories

Cleanliness
8.41
Cleanliness was noted positively, but some guests found the lobby busy.
Service
9.88
Outstanding service was frequently mentioned, especially from staff members Nicole and Joe.
Location
9.92
Location was praised as it was close to attractions and very convenient.
Room Quality
9.37
Rooms were described as clean and well-equipped with beautiful views.
Amenities
9.4
The pool area, gym, and other facilities were described as gorgeous and enjoyable.
Value for Money
7.86
While the hotel was great, there were concerns over unexpected charges.
Food and Beverage
9.41
The food quality and room service received positive mentions from guests.
Overall Experience
9.38
Overall satisfaction was high, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 16:36

Property Description

Luxurious Amenities and Services

The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service.

Elegant and Comfortable Rooms

Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay.

Diverse Dining Options

Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate.

Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.

Important information:

Please note the resort fee includes: Highspeed Wi-Fi Access in rooms, suites, and all common areas; Fitness/Yoga Classes ; Local and 1-800 Phone Calls; 24- Hour Concierge Services; Two In-Room Refillable PATH Water Bottles; Two Complimentary drinks per reservation.

There is a 25 daily fee for making the sofa bed in the rooms that the sofa bed has been used.

Please note there is an incidental pre-authorization of USD 200.00 per night due at check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 6793 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 9.37
Amenities: 9.4
Value for Money: 7.86
Food and Beverage: 9.41
Overall Experience: 9.38
F
Francisca extended_group cl
10
2026-02-15 via Nuitee
V
Victor couple mz
10
Enjoyable
Pros:

Location
Services
Spacious room

Cons:

Nothing

2026-02-14 via Nuitee
H
Hichner couple us
10
2026-02-14 via Nuitee
S
Sonia family_with_children pl
9
Pros:

Great location, nice staff, very spacious rooms. Well-equiped kitchen.

Cons:

I've made a reservation for family 2+2, but at first my kids did not get a sheets. We asked for it and we got it immediately.

2026-02-14 via Nuitee
M
Messina extended_group it
4
Pros:

la posizione è eccellente, vicino al porto ed ai parchi con ristoranti ed attrazioni

Cons:

Al nostro arrivo abbiamo trovato l'appartamento con il divano letto chiuso e non utilizzabile. Con difficoltà ci è stato assegnato un appartamento al piano superiore risultato peggiore del primo. Infatti la Suite tripla mancava della porta divisoria con la camera da letto, aveva solo un comodino e tra l’altro molto piccola. Infatti abbiamo avuto difficoltà ad aprire l’armadio in quanto lo spazio con il letto e lo stesso era insufficiente. Abbiamo soggiornato due notti e non è stata rifatta la camera, ne il letto ne il bagno. Nel terzo letto mancava sia la coperta che il secondo lenzuolo. Rapporto qualità prezzo molto alto. In conclusione DELUDENTE.

2026-02-14 via Nuitee
G
Gasparro family_with_children ch
9
Pros:

Sehr gut

Cons:

Das Essen war klar übertrieben teuer!

2026-02-14 via Nuitee
B
Bogdan extended_group ua
5
Pros:

Розташування

Cons:

Забули деякі речі в номері. Відразу зайшли прибиральниці і сказали пізніше що речей не було.

2026-02-14 via Nuitee
P
Panzhu couple us
10
2026-02-13 via Nuitee
S
Susan couple us
9
2026-02-13 via Nuitee
P
psciolla family_with_children ar
10
2026-02-12 via Nuitee
T
Tom couple gb
8
New. Clean. Convenient.
Pros:

.

Cons:

.

2026-02-12 via Nuitee
K
Karolina family_with_children pl
10
Wygodne łóżko, zadziwiająco cicho jak na taką lokalizację, obsługa, czystość, wyposażenie, wszystko super
Pros:

Lokalizacja, widok z tarasu, basen, obsługa, czystość w pokoju - wszystko 10/10. Wyposażenie w apartamencie kompletne, jeśli macie swoją dietę to będziecie zadowoleni, kuchnia wyposażona, a sklep z bio produktami jakieś 15 min od hotelu. Możliwość przechowania bagażu, piękny basen, sympatyczna obsługa.

Cons:

Nie ma takiej rzeczy która by mi się nie podobała ;)

2026-02-11 via Nuitee
D
De La Rosa Rodriguez couple us
10
2026-02-10 via Nuitee
P
Piotr_ART family_with_children pl
10
Pros:

Widok z naszego apartamentu i lokalizacja. Sam apartament był rewelacyjny.

Cons:

Tylko dwie noce w tym hotelu to za mało :)

2026-02-10 via Nuitee
Z
Zora couple fr
8
2026-02-10 via Nuitee
J
Jana couple de
8
2026-02-09 via Nuitee
U
Ugo family_with_children us
10
Great experience
2026-02-09 via Nuitee
Z
Zino couple de
8
ok
2026-02-09 via Nuitee
J
Jana couple de
8
Preis- Leistungsverhältnis passt nicht
Pros:

Die Ausstattung der Suite war hervorragend.
Super mit der Espresso Maschine 👍

Cons:

Meiner Bitte nach einer Suite in den oberen Etagen wurde leider nicht entsprochen.
Der Wohnbereich ist sehr ungemütlich.

2026-02-09 via Nuitee
D
Damir family_with_children hr
3
Cons:

Terrible receptionist (male with female voice).

2026-02-08 via Nuitee