Columba Hotel Inverness by Compass Hospitality

Hotels
•
Compass Hospitality
6.9 (2952 reviews)
7 Ness Walk , Inverness , gb

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Poor service experiences
Room was cold and outdated

Categories

Cleanliness
5.64
Several mentions of cleanliness issues including mould and room conditions.
Service
7.81
Mixed reviews about service; some good interactions but also concerns about attitude.
Location
8.65
Positive feedback on the location being convenient.
Room Quality
6.1
Complaints about room conditions including cold temperatures and age.
Amenities
7.13
Some amenities were noted; however, maintenance needs attention.
Value for Money
6.09
Guests felt the service did not match the expectations for the price paid.
Food and Beverage
7.14
Breakfast quality varied significantly; some items were not available or poorly prepared.
Overall Experience
6.61
A mix of experiences; disappointment in several areas impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:54

Property Description

Historic Charm with Modern Comforts

River and Castle Views
Enjoy splendid views of the River Ness and Inverness Castle from our bright and airy rooms.

Culinary Delights
Indulge in a delightful dining experience at Victoria restaurant with a daily changing 3-course menu or savor fresh dishes at John Macnab's Bar & Bistro.

Seasonal Magic
Experience the enchanting floral decorations in summer and the cozy winter ambiance with fairy lights lining Ness Walk.

Book your stay at Columba Hotel now for an unforgettable experience!

Important information:

Parking is available 0.2 miles from the hotel at the Cathedral Car Park and costs GBP 5 per 24 hours. Reservations are not required.

Please note that prepaid deposits apply to long-term and group bookings as outlined below:

Bookings of 28 room nights or more require a 10% deposit of the total charges at the time of booking.

Bookings of 5 to 9 rooms require a 10% deposit of the total charges at the time of booking.

Bookings of 10 rooms or more require a 20% deposit of the total charges at the time of booking.

All deposits are nonrefundable and nontransferable.

When traveling with dogs, an additional charge of GBP 10 per pet, per night applies. The property is dog-friendly only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for £15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.9
Based on 2952 reviews
Cleanliness: 5.64
Service: 7.81
Location: 8.65
Room Quality: 6.1
Amenities: 7.13
Value for Money: 6.09
Food and Beverage: 7.14
Overall Experience: 6.61
A
Anthony • family_with_children • gb
10
Pros:

Can't say anything bad about the room or the hotel the staff our always happy to help and are very friendly, nice view of river Ness for drawing room

Cons:

Was told that the bar would be open at 3 pm however didn't open until 5 due to no staff not a major issue however hotel could have made more money of I didn't have to go to a different pub

2026-03-07 • via Nuitee
S
Simon • solo_traveller • gb
10
Pleasent staff ideally located on the river The car park at the cathedral near by is handy.
Pros:

Cleanliness was very good .The entrance to the hotel gives a a very good first impression. Along with the foyer and reception being off to the side is an excellent idea, . Gives the first impression of a professionally. run and friendly hotel

Cons:

I was only there for the one night and couldn't really fault anything. I have stayed there on numerous occasions , One criticism I could mention although not of great concern is That the double room was two single beds pushed together.

2026-03-07 • via Nuitee
S
Stephen • family_with_children • gb
7
2026-03-07 • via Nuitee
M
Marie • couple • gb
2
Terrible won’t be back
Pros:

Clean bed

Cons:

Bed sank in middle, light through from hall up side of door was too bright, towel rail and tap were unsecure, nowhere to put case, breakfast food awful

2026-03-06 • via Nuitee
C
Celia • extended_group • gb
7
Beautiful location in central area and very good value for price.
Pros:

A very good hotel and location for the price paid. It had all the essentials and, though the breakfast quality was just enough, it was a very good value for money. The staff was very accommodating and professional and, in fairness, we could not have asked for more.

Cons:

- lack of parking area.

2026-03-06 • via Nuitee
A
Anne-Marie • couple • gb
3
Not booking again sadly, used items under the cushion on the sofa, eyelashes stuck on the wall !
Pros:

I have stayed at this hotel probally over 40 times, i like the location and the old style decor.

Cons:

There were new faces working in the hotel, not as friendly as previous staff. The bar man was nice. The room had not been serviced as well as it should of been. used coat hanger with clothing tags on it behind the bathroom door, A lot of dust on the top of the walled tiels in the bathroom and air vent. False eyelashes stuck to the bathroom wall. Very dirty windows (inside), used garter and electric toothbrush behind the cushion on the sofa. We had the Ness suit. I emailed the hotel with no response so emailed head office with no response. All i wanted was someone to say sorry! Great customer service!

2026-03-05 • via Nuitee
M
Messick • couple • us
9
2026-03-04 • via Nuitee
R
Robert • solo_traveller • gb
10
Excellent
Pros:

Lovely

Cons:

Nothing

2026-03-03 • via Nuitee
G
graeme • couple • gb
8
Clean comfortable hotel in great location
2026-03-02 • via Nuitee
G
george • family_with_children • gb
8
Pros:

The location is perfect for city centre shops

Cons:

I could have been a bit more reasonable price wise

2026-03-02 • via Nuitee
A
Anne • solo_traveller • au
10
Fabulous
Pros:

Easy to get to. Lovely comfortable bed and room. Very friendly and helpful staff and beautiful decor throughout hotel.

2026-03-02 • via Nuitee
R
Robert • solo_traveller • gb
8
Pros:

comfortable quiet room

2026-03-02 • via Nuitee
G
George • couple • cy
1
Avoid
Pros:

Location

Cons:

Booked river view room in advance, arrived at 15:00 to be told the room was unavailable due to maintenance. We were instead provided with a room that had a view of the back alley, with no option to upgrade or move.

The hotel has offered an apology but unfortunately thats not enough when the only reason we booked the room was the river view and paid extra for the privilege.

2026-03-02 • via Nuitee
K
karen • couple • gb
8
Everything was good except the trail to room i58 along corridor then stairs but I understand that the rooms are around a
Pros:

Perfect for a one night stay

Cons:

The situation of the room

2026-03-01 • via Nuitee
B
Bremner • family_with_children • gb
9
Warm room on a cold night in Inverness.
Pros:

Lovely warm spacious room. Friendly efficient staff.

2026-02-28 • via Nuitee
E
Elaine • couple • gb
8
Pros:

Close to all facilities in town

Cons:

Tv not tuned in or able to tune in

2026-02-27 • via Nuitee
D
david • solo_traveller • gb
8
Pros:

room was a nice square shape a bit dated but comfortable

Cons:

Most hotels in Inverness are old and cold I got an additional heater which was required to heat the room

2026-02-27 • via Nuitee
B
Becky • family_with_children • gb
9
Great stay overall
Pros:

The beds were comfy, the sheets felt soft and clean, and plenty of space to stretch out. Receptionist was very friendly and knowledgeable, and I felt confident with the direction she gave me as well as the hotel info she passed along

Cons:

There was a tear on the bed sheet, on the top corner, which was frustrating but I had the bed to myself and slept on the opposite side.

The water pressure was low on the shower, which is understandable on the 3rd floor, but I didn't feel as clean as id like. The bathroom door was also scraping against the floor, making it hard to open and close, which wasn't a great experience as I have physical disabilities.

There were also no outlets next to the bed for a phone charger, I need my phone for my various alarms and reminders early in the morning, but I made do with an outlet by the tv

2026-02-27 • via Nuitee
G
Graham • couple • gb
9
2026-02-26 • via Nuitee
H
Hamza • solo_traveller • gb
8
Just a short and elegant experience.
Pros:

The rooms were quite nice. The girl working around 10:00 PM was also super supportive. It was amazing.

Cons:

It was good

2026-02-26 • via Nuitee