Holiday Inn Rochester-Chatham by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.9 (2679 reviews)
Maidstone Road , Chatham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Good breakfast
Cons:
Damp and outdated rooms
Inconsistent service
Overcharging issues

Categories

Cleanliness
6.8
Multiple reviews noted issues with damp smell and room quality, indicating a need for better cleanliness.
Service
8.8
Generally positive sentiment with many reviewers highlighting helpful staff and good service.
Location
8.8
Many reviewers noted the convenient location, making it suitable for their needs.
Room Quality
6.3
Several reviews described rooms as dated, old, and uncomfortable, impacting overall satisfaction.
Amenities
7.8
Amenities like the pool were appreciated, though there were some issues reported.
Value for Money
8.2
Value noted positively despite some dissatisfaction with the room conditions.
Food and Beverage
8.3
Breakfast was repeatedly mentioned as delicious, contributing to overall satisfaction.
Overall Experience
8.2
Overall satisfaction was reflected, balancing positives and negatives from the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 15:12

Property Description

Modern Accommodations and Leisure Facilities
The Holiday Inn Rochester-Chatham boasts fully air-conditioned bedrooms, a leisure club with an indoor swimming pool, and 24-hour room service. Children can enjoy complimentary stay and meals, making it an ideal choice for families.

You Fit Health Club
Guests can unwind and stay active at the fully equipped You Fit Health Club, featuring a swimming pool, sauna, hot tub, steam room, and gym. Whether you prefer a relaxing soak or an invigorating workout, this hotel has you covered.

Dining Options and Connectivity
Indulge in delicious meals at Traders restaurant, offering modern cuisine for breakfast and dinner. With high-speed internet access in every room, staying connected is effortless. Plus, easy access via the M2 or M20 makes exploring Kent convenient.

Book your stay at Holiday Inn Rochester-Chatham for a perfect blend of comfort, convenience, and leisure amenities.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 2679 reviews
Cleanliness: 6.8
Service: 8.8
Location: 8.8
Room Quality: 6.3
Amenities: 7.8
Value for Money: 8.2
Food and Beverage: 8.3
Overall Experience: 8.2
M
Monhar • solo_traveller • gb
7
Pros:

Plesent staff with good flexibility

Cons:

Rooms could use a little modernisation

2026-04-11 • via Nuitee
M
Matthew • family_with_children • gb
5
Convenient for purpose but a poor nights sleep.
Pros:

Communal facilities

Cons:

Bed was uncomfortable, no bottled water in room.

2026-04-11 • via Nuitee
L
L and J • extended_group • gb
4
Disappointing
Pros:

Check in was strightforward and the staff were friendly when we checked in.

Cons:

There was incredibly loud music playing unitl 2am. We were not warned about this and we were staying here for work so needed to be well rested for the following day.

2026-04-11 • via Nuitee
T
Tripp • family_with_children • gb
8
Pros:

Location

Cons:

Room 227 was small.
Adequate for one night stay

2026-04-10 • via Nuitee
C
Cemalettin • family_with_children • fr
8
Pros:

Le petit déjeuner était complet et varié.
Présence d'un parking
Accueil des salariés.

Cons:

Banquette du lit annexe en chambres supérieure

2026-04-08 • via Nuitee
L
Lorraine • family_with_children • ie
5
Cons:

Mix up with the booking

2026-04-08 • via Nuitee
H
Hannah • family_with_children • gb
8
Pros:

I enjoyed everything apart from the hot tub at the pool that was not working. We were looking forward to it

2026-04-07 • via Nuitee
G
geoffadcock • family_with_children • gb
10
Pros:

Everything

2026-04-07 • via Nuitee
S
spoon • family_with_children • gb
10
Pros:

The hotel is lovely and clean the staff are good I have stayed there for some years when I go up to brand hatch I like it and I won't stay any were else

2026-04-06 • via Nuitee
W
Wright • family_with_children • gb
10
Pros:

Staff were so polite and helpful. Breakfast was exceptional. Room was spotless.

Cons:

I loved it all.

2026-04-06 • via Nuitee
W
Wright • family_with_children • gb
10
Pros:

Excellent stay. Could not fault this hotel

Cons:

There was not anything I disliked.

2026-04-06 • via Nuitee
D
dami • couple • gb
8
2026-04-05 • via Nuitee
B
Billie • couple • gb
10
2026-04-05 • via Nuitee
R
Renata • family_with_children • gb
10
2026-04-04 • via Nuitee
R
Roman • family_with_children • gb
10
2026-04-03 • via Nuitee
A
abel • solo_traveller • gb
3
2026-04-01 • via Nuitee
P
Paul • family_with_children • gb
7
Pros:

Clean good breakfast dinner ok nice free drink good

Cons:

Nothing

2026-04-01 • via Nuitee
J
Jo • couple • gb
10
Pros:

Very friendly

2026-04-01 • via Nuitee
I
Ian Instone • solo_traveller • gb
9
Great stay
Pros:

Everything went well

Cons:

The rain

2026-03-31 • via Nuitee
J
June • extended_group • gb
4
One night stay this time we wanted to stay longer but decided that we’d go home
Pros:

Good location for buckmore park attending a awards night too

Cons:

Carpet very thin bath didn’t empty and dampness on wall nearest window

2026-03-31 • via Nuitee