smartments Wien Heiligenstadt

Hotels
SMARTments
8.6 (3675 reviews)
Leopold Unger Platz 3 , Vienna , at

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Allergy-free room
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Flaws in amenities
Heating issues in rooms

Categories

Cleanliness
8.58
Mentioned as clean in multiple reviews.
Service
8.75
Staff were helpful in a critical situation and generally provided good service.
Location
8.89
Strategic location with access to transport and amenities.
Room Quality
8.44
Some rooms had issues with heating and bedding.
Amenities
8.37
Lacked some basic amenities like cooking cutlery and kettles.
Value for Money
8.53
A good deal considering location and basic amenities.
Food and Beverage
8.58
No specific feedback received regarding food and beverage.
Overall Experience
8.65
Overall satisfied with the stay despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:47

Property Description

Modern Accommodation with Convenient Amenities

Located in Vienna, SMARTments business Wien Heiligenstadt offers a comfortable stay just a short distance from iconic landmarks such as St. Stephen's Cathedral and Vienna City Hall. The sustainable aparthotel provides a relaxing environment with a seating area and free WiFi throughout the property.

Fully Equipped Kitchenette and Cozy Living Space

Each accommodation at SMARTments business Wien Heiligenstadt features a flat-screen TV, a private bathroom with essential amenities, and a kitchenette complete with a dishwasher, microwave, and coffee machine. Guests can enjoy the convenience of having kitchenware, a stovetop, and a toaster available during their stay.

Convenient Location with Easy Access to Key Attractions

With Vienna Volksgarten and Vienna Prater nearby, guests can explore the city with ease. Whether visiting for business or leisure, this aparthotel is the perfect choice for a memorable stay in Vienna.

Book now for a delightful stay at SMARTments business Wien Heiligenstadt.

Important information:

When booking [5] rooms or more, different policies and additional supplements may apply.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.6
Based on 3675 reviews
Cleanliness: 8.58
Service: 8.75
Location: 8.89
Room Quality: 8.44
Amenities: 8.37
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
S
Sara couple es
10
Genial
Pros:

Muy limpio, aunque esta lejos del centro tiene el metro a 1 minuto.

Cons:

Las almohadas son ultra blandas y el colchón un poco duro, pero no fue un impedimento para poder descansar agusto

2026-03-21 via Nuitee
B
Bahar couple tr
9
Tercih edilmeli.
Pros:

Oda çok güzeldi , resimlerdeki gibi, u4 metrosu tam yanında ve metroyla her yere ulaşım kolay.

Cons:

Çay makinesi,ketil ve ısıtıcı tarzı bir şey olmaması benim için tek olumsuz yanıydı.

2026-03-21 via Nuitee
E
Elisabeth couple at
10
2026-03-21 via Nuitee
A
Ana Clara solo_traveller br
9
2026-03-19 via Nuitee
K
Kristīna family_with_children lv
9
2026-03-17 via Nuitee
M
Martin solo_traveller cz
5
2026-03-16 via Nuitee
E
Elisabeth couple at
10
Einfach perfekt und chillig
Pros:

Personal super freundlich
Zimmer extrem zweckmäßig eingerichtet
Jederzeit Zugriff auf frische Wäsche Handtücher Bügelmöglichkeit Staubsauger Radkeller

Cons:

Eventuell nicht vorhandenes ORF Programm

2026-03-16 via Nuitee
J
Jana family_with_children lv
10
Ļoti labs piedāvājums par zemu cenu
Pros:

Ļoti ērta atrašanās vieta - tieši metro U4 līnijas gala, 1 min gājirna attālumā no metro dtacijas. Tīra, sakopta istaba. Ērta online iečekošanās sistēma. Laba skaņas izolācija - mēs nedzirdējām savus kaimiņus.

2026-03-15 via Nuitee
J
Judith family_with_children at
10
2026-03-15 via Nuitee
J
Joana couple pt
10
2026-03-15 via Nuitee
P
Pavlo family_with_children dk
8
Pros:

Розташування

Cons:

Все добре

2026-03-15 via Nuitee
A
Abbas solo_traveller at
8
2026-03-14 via Nuitee
S
Silvia family_with_children es
9
Apartamento luminoso y muy funcional
Pros:

El apartamento tiene todo lo necesario, está nuevo y muy funcional. Está al lado de la boca del metro, muy bien comunicado. Además hay varios supermercados al lado para comprar algo para cenar y desayunar. La cama, muy cómoda.

Cons:

Yo añadiría una silla más en la habitación. Pero hay un taburete, una mesita, una silla cómoda y un banquillo con cojines.
En la habitación hacía demasiado calor... No supimos bajar la climatización.

2026-03-14 via Nuitee
L
Liza couple sk
10
2026-03-14 via Nuitee
M
Mustafa couple at
10
2026-03-12 via Nuitee
A
Aleksandra couple rs
10
2026-03-10 via Nuitee
A
Ana couple pt
8
Ideal para budget
Pros:

Proximidade do metro, facilidade nos procedimentos

Cons:

Um pouco demais detalhe na limpeza (paredes e assim) seria bom

2026-03-10 via Nuitee
D
Donna family_with_children au
8
Pros:

Lovely and clean and close to transport.

2026-03-10 via Nuitee
A
Alireza solo_traveller at
8
2026-03-09 via Nuitee
G
Georgiana couple ro
10
Pros:

Check in ul independent functioneaza impecabil, la fel si asistenta oferita. Studio ul a fost curat, echipat cu tot ce e nevoie. Pozitie ideala, fix langa metrou si Billa. Recomand cu toata increderea.

Cons:

Nu am plangeri.

2026-03-09 via Nuitee