La Quinta by Wyndham Salt Lake City Airport

We only stayed here to get to sit in the hot tub. It was not working and was freezing cold. Had to book online to get a room we were told when we called the actual front desk. Should have asked, but we just trusted it would be working. Probably won’t pick LaQuinta again.

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The door at the back of the hotel required your room key to open it but wouldn't shut once inside unless you pulled it shut, there were men in work trucks camped out in the back of the hotel that slept in their truck for 3 days and reeked of weed which made us feel uneasy, the breakfast was skimpy, parking was rough as the hotel was full, which is great for them, but made it like musical chairs anytime we needed to leave and come back. The shower head needed cleaning as it sprayed everywhere but where it needed too. The heating/air conditioner unit was very noisy and rattled when it kicked on, and the floor/carpet was wet under the unit. It was totally my fault for thinking I ordered 2 queens when in fact they were doubles or full size beds. We made it work, but my husband and I ended up rolling into the middle every night because of wear on the mattress. The other bed we discovered, may have been newer as it didn't have the same problem, but we only discovered this the morning we left after my son said his didn't do that. We will know in the future to check out both beds before settling on one.

Place was old and smelled

The room has some minute maintenance issues that should be attended to: the front of the HVAC unit was pulled away from the body but it worked properly. Some of the trim in the shower and bathroom needs repair but didn't affect the functionality.

The first room I was given had not been cleaned. The second room I was given had vomit in the only chair, and cockroaches in the shower. Left without staying, paying for another hotel. Honestly not sure I will use booking.com ever again.

Charged $500 deposit that wasn't mentioned anywhere on my booking for a one night stay because I live in the same state.

I have been in several Salt Lake City Airport hotels, and this is the least favorable. The hotel and in particular the rooms are aged and rather run down. I stayed there twice (on the way into and out of SLC) and in one room, the heating was broken and could not be regulated. The rooms are very dark, very few lights. The breakfast is very basic, with limited choice and not very good food quality.

When I checked in, I was given a sheet of paper with information about my stay to review and confirm. The backside was also printed, but the person at the reception told me it was only scrap paper. When I looked at it in my room, I was quite shocked: It was the internal guest list for the previous day, with information like names, travel dates, rates, room occupancy, rewards number, etc. This breach of privacy alone is reason for me not to come back to this hotel.

The hotel also refused to issue a receipt or invoice. The person at the front desk could not help and connected me to the manager by phone, who was very rude and just hung up on me. They also do not respond to requests by booking.

Ich kenne mehrere Hotels in der Nähe vom Flughafen Salt Lake City, und dieses ist klar das schlechteste. Die Zimmer sind alt und recht abgewohnt. Ich war zweimal dort (auf dem Hin- und Rückweg nach Salt Lake City), und in einem Zimmer war die Heizung defekt und ließ sich nicht regulieren. Die Zimmer sind sehr dunkel, es gibt kaum Licht. Das Frühstück ist rudimentär, die Auswahl begrenzt und die Qualität nicht besonders gut.
Beim Einchecken erhielt ich ein Blatt Papier mit Informationen zu meinem Aufenthalt zur Durchsicht und Bestätigung. Die Rückseite war ebenfalls bedruckt, aber mir wurde gesagt, dass dies nur Schmierpapier sei. Als ich es mir in meinem Zimmer ansah, war ich schockiert: Es war die interne Gästeliste vom Vortag mit Informationen wie Namen, Reisedaten, Preisen, Zimmerbelegung, Kundennummer des Bonusprogramms usw. Allein dieser Verstoß gegen die Privatsphäre ist für mich Grund genug, nicht wieder in dieses Hotel zu kommen.
Das Hotel weigerte sich außerdem, mir eine Quittung oder Rechnung auszustellen. Der Mitarbeiter an der Rezeption konnte mir nicht weiterhelfen und verband mich telefonisch mit dem Manager, der sehr unhöflich war und einfach auflegte. Das Hotel reagieren auch nicht auf Anfragen dazu von Bookings Kundenservice.