Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful service
Cons:
Inconsistent housekeeping
Poor breakfast value
Crowded elevators and fire alarm incidents

Categories

Cleanliness
8.24
Housekeeping was inconsistent, with scheduling issues that disrupted guests.
Service
9.21
Service was highly praised, with specific mentions of helpful staff, especially Kristina.
Location
9.25
The hotel is in an excellent location, close to the beach, shopping, and dining options.
Room Quality
8.7
Overall room experience is standard for this hotel tier.
Amenities
8.73
Amenities are standard, but no specific issues were mentioned.
Value for Money
8.19
For the price during peak season, the experience was not considered worth it.
Food and Beverage
7.74
The breakfast coupon was criticized for being insufficient, adding to disappointment.
Overall Experience
8.71
While the location and service were good, overall experience was affected by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:11

Property Description

Luxurious Accommodation near Waikiki Beach

Outdoor Swimming Pool and Fitness Centre
Indulge in a refreshing swim at the outdoor pool or maintain your fitness routine at the well-equipped fitness centre during your stay at OUTRIGGER Waikiki Beachcomber Hotel.

Dining Options and Sun Terrace
Relish delicious meals at the hotel's restaurant and unwind with a drink at the bar. Enjoy the sunny weather at the sun terrace, perfect for soaking up the Hawaiian sun.

Book your stay at OUTRIGGER Waikiki Beachcomber Hotel for a perfect blend of luxury and convenience near Waikiki Beach.

Important information:

The daily resort fee will be collected directly from guest upon check-out. This Waikiki Connection Fee includes:
-Fruit-infused water in the lobby
-Wi-Fi, maximum 4 devices per room
-In-room Hawaii-grown coffee and tea
-Local and long-distance calls to the U.S. and Canada (first 60 minutes)

Please note: Only the "Breakfast Included" rate includes a daily Grab ‘n Go breakfast for 2 at Hawaiian Aroma Café. Additional breakfasts can be purchased for an additional fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.6
Based on 2526 reviews
Cleanliness: 8.24
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 8.71
H
Hancey couple au
8
2026-02-10 via Nuitee
K
KEIKO couple jp
8
2026-02-10 via Nuitee
S
Suraron family_with_children au
9
Cannot beat the location. Exc condition hotel.
Pros:

best location for a Waikiki stay period

2026-02-09 via Nuitee
J
jeffery family_with_children us
6
Pros:

The staff was wonderful as usual. We stay here once a year it's a getaway from kailua to relax eat and watch movies

Cons:

This time we had a problem with the t v.It wouldn't let us rent movies. So we had to watch the plain old TV stations for the first night. Eventually, they could not fix the problem. So they upgraded us to a better room.And we was able to rent movies.
So all in all it was nothing to do with the staff. It was a computer glitch.

2026-02-09 via Nuitee
K
koji couple jp
7
2026-02-08 via Nuitee
D
Darren couple au
9
Absolutely amazing, will be back for overall experience
Pros:

Location, staff, pool, internet speed, comfort of our beds, proximity to Cheesecake Factory!

Cons:

They could offer beach chairs like some other Waikiki hotels do

2026-01-31 via Nuitee
T
Trail41938534332 Family
10
Great service
Pros:

Nice hotel. Great location. Front desk host Kristina was very friendly and helpful. Great first impression. Nice room and view.

2026-01-29 via Tripadvisor
H
HannahTLee Family
10
Wonderful staff, perfect spot in Waikiki
Pros:

My family are currently staying here and it’s been a wonderful experience!

Kristina checked us in at the front desk and was super friendly, kind, and helpful with our sleeping toddler.

The bell desk team were also super helpful and kind while assisting with our luggage.

The hotel location is excellent, the rooms are modern, and everything is super close even for Waikiki standards.

We ran into the floor housekeeper, Taciana, who was also super sweet and checked in on us to see if we needed anything.

We received breakfast vouchers for the cafe which we took advantage of and it was great!

Having stayed at other resorts in the area as well as luxury accommodations, I can confidently say the Beachcomber staff and service are excellent choices and I highly recommend booking a room here!

2026-01-29 via Tripadvisor
M
M1790XQjennyl Family
4
Outrigger Waikiki Beachcomber – Disappointing Beyond the Location
Pros:

The only thing this hotel truly has going for it is the location. Beyond that, the amenities were very basic and did not feel in line with the price point or brand.

I stayed here on the final leg of my 60th birthday trip after traveling through Japan and Seoul, and thought stopping in Hawaii for a few days would be a nice way to end the journey. I hadn’t been to Hawaii since 1992 and was really looking forward to it.

I arrived at the hotel between 10:30-11:00 AM and was told check-in wasn’t until 3:00 PM, which I understand. However, I was also told that for $100, I could check in early. I declined and was advised to check back around 1:30 PM.

When I asked for a copy of my bill, it showed Room 1705 assigned and the front desk person advised a $100 incidental hold. We left our bags and went to grab something to eat. While walking through the lobby, we noticed several guests resting or napping on chairs and sofas — clearly also waiting for rooms. Seating was very limited and the lobby really needed an update.

When we returned around 1:30 PM, the room still wasn’t available. I was then told I could receive a “free upgrade,” but only if I paid the $100 early check-in fee. I was also told, “This is why Australians book the day before so they have a room when they check in in the morning.” That comment felt unnecessary and dismissive.

At this point, the lobby was crowded with guests waiting. If rooms were truly available, it felt like the hotel was prioritizing charging early check-in fees over guest comfort. We eventually found loungers by the pool and waited there.

When we were finally checked in, I was surprised to be assigned Room 504, not the 1705 listed on my earlier paperwork. When I asked about this, I was simply told that room was no longer available.

Unfortunately, Room 504 was one of the worst hotel rooms I’ve ever stayed in:

Located right next to the elevator — constant dinging and noise

The “view” was a roof with very loud HVAC units

The room’s heating system was noisy and made sleeping difficult

Visible mold in the shower (photos taken)

The gap under the door was so large my entire flip-flop slid underneath. (photos taken)

After staying in hotels in Japan and Seoul, this room was a huge letdown especially for a milestone birthday trip. I am a seasoned traveler and a GHA DISCOVERY member, and this experience fell far below expectations for the price, brand, and loyalty expectations. Had I been staying more than two nights, I would have actively looked for another hotel to move to.

Final thoughts:

✔️ Excellent location

❌ Very basic amenities

❌ Poor room quality

❌ Noisy and uncomfortable accommodations

❌ Check-in process felt focused on upselling rather than hospitality

I would not stay here again and would not recommend this hotel unless location is your only priority.

2026-01-28 via Tripadvisor
M
muriel extended_group fr
9
2026-01-28 via Nuitee
J
Jair couple jp
8
2026-01-27 via Nuitee
H
HIROYASU couple jp
10
2026-01-26 via Nuitee
K
koji couple jp
4
2026-01-26 via Nuitee
I
ISHIGAMI couple jp
6
2026-01-25 via Nuitee
A
an2dx Solo travel Cleveland, Ohio
10
Wonderful
Pros:

Michael F was the kindest person to be greeted by. The day was so stressful but he made me feel so much better by the simplicity of presence. I truly appreciate him. This hotel is so blessed to have him working here. One of a kind guy.

2026-01-24 via Tripadvisor
V
VonBombK Couples New Lenox, Illinois
10
Wonderful experience.
Pros:

Great location. So convenient. Easy walk to everything. Clean rooms and great staff. Great views (25th floor). I highly recommend.

2026-01-24 via Tripadvisor
4
416gUrL Family Toronto, Ontario
10
Prime location, modern and clean hotel
Pros:

Amazing hotel and staff. Location was amazing, so close to everything!

2026-01-24 via Tripadvisor
D
David family_with_children au
10
Very happy with our stay, clean and comfortable hotel, well located, would stay again.
Pros:

Great hotel, wonderful staff

Cons:

If I’m to be critical I would suggest it’s getting a bit old now and moving toward refurb time, but it’s well maintained by the team.

2026-01-24 via Nuitee
E
Ernesto couple us
10
First time in Hawaii was phenomenal. Thank you
Pros:

Every employee was helpful and charismatic

Cons:

Loved everything about it.

2026-01-24 via Nuitee
S
Stéphane family_with_children nc
6
Pros:

Établissement propre, le personnel du ménage est très bien et serviable.

Cons:

Un des personnels de l' accueil, n' a pas été sympathique à notre arrivée lors du check in. Il nous a indiqué que pour notre petit garçon pas de petit déjeuner, on n' avait qu'à voir avec booking, si on était pas content, et ceci d'un air hautain.

2026-01-23 via Nuitee