Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Well-maintained rooms
Cons:
Cleanliness issues
Limited amenity options
Concerns about breakfast replenishment

Categories

Cleanliness
6.65
Numerous complaints about cleanliness; guests reported dirty rooms and unsatisfactory cleaning.
Service
8.65
Guests praised the staff for being friendly and accommodating, particularly during breakfast.
Location
9.15
Many reviews highlight the hotel's central location as a significant advantage.
Room Quality
7.65
Rooms are generally well-received; however, some noted issues with furnishings and amenities.
Amenities
7.15
General feedback about missing items like a kettle or minibar contents.
Value for Money
8.15
Perceived fair value given the location and overall offerings.
Food and Beverage
7.65
Mixed reviews on breakfast options; some guests enjoyed it while others found it lacking.
Overall Experience
8.15
Guests expressed a generally positive experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:34

Property Description

Historic Charm in Visby
Nestled within the medieval town walls of Visby, Donners Hotell offers a unique blend of history and modern comfort. The stylish rooms with parquet floors and complimentary Wi-Fi provide a cozy retreat after exploring the UNESCO World Heritage Site.

Modern Amenities
Each room at Donners Hotell is equipped with a sleek, contemporary bathroom, a minibar, and a flat-screen TV for your entertainment needs. Start your day right with a delicious buffet breakfast before heading out to explore the charming streets of Visby.

Convenient Location
Situated right by Donners Place and a short walk from the Gotland Museum, our hotel is the perfect base for discovering all that Visby has to offer. Unwind with a drink at the hotel bar after a day of sightseeing. Book your stay at Donners Hotell for an unforgettable experience in Visby.

Important information:

If you expect to arrive after 19:00, please inform the hotel in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for SEK 125 per person per stay when using an available cot.
    Children from 3 years old to 16 years old stay for SEK 300 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1607 reviews
Cleanliness: 6.65
Service: 8.65
Location: 9.15
Room Quality: 7.65
Amenities: 7.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 8.15
D
Daniel • couple • ch
6
Pros:

Gutes Frühstück

2026-07-04 • via Nuitee
J
Jimmy • solo_traveller • fi
9
Pros:

-

Cons:

-

2026-07-02 • via Nuitee
D
Dan • couple • se
9
Vistelsen var utmärkt men för kort.
Pros:

Centralt i Visby. Trevlig personal. Fantastisk frukost

Cons:

Sängen var kanske en smula för mjuk

2026-06-30 • via Nuitee
C
Christian • couple • se
9
2026-06-30 • via Nuitee
M
Mia • solo_traveller • se
9
2026-06-29 • via Nuitee
E
Eva • family_with_children • se
10
2026-06-29 • via Nuitee
G
Gunilla Pigga • solo_traveller • se
7
2026-06-29 • via Nuitee
M
Mats • solo_traveller • se
9
Pros:

Läget. Pentryutrustningen, storleken.

Cons:

Inga sänglampor, saknade ngt soffbordsliknande samt skohorn.

2026-06-28 • via Nuitee
S
Sture • couple • pt
1
Mycket dålig upplevelse som förstörde helan vistelsen, natten och dagen efter,
Pros:

Frukosten var bra och väldisponerad.

Cons:

Rummet var ovanför en nattklubb. Det gick inte att sova på hela natten. Något personalen borde upplyst om men inte gjorde. Mycket dåligt!

2026-06-28 • via Nuitee
J
Jessica • couple • se
8
Kort sommarvistelse
Pros:

Läget, mitt i Visby. God frukost. Fint rum och bra utsikt.

Cons:

Rummet blev väldigt varmt i juni, det fanns en bordsfläkt som tur var. På morgonen luktade rummet märkligt av avlopp. Lite slitet golv. Då det ligger så centralt så hördes musik från närliggande barer till sent. Bagagerummet var fullt så väskan fick stå i receptionen. Teven fungerade inte alls.

2026-06-27 • via Nuitee
S
Sofia • family_with_children • se
7
Pros:

Fin lägenhet med det mesta man behöver, bra läge och trevlig personal

Cons:

Bristfälliga instruktioner om var vi enklast kunde lasta ur bilen (pga Almedalsveckan var det extra avspärrningar) vi fick bära genom hela stan...
Ytterst bristfällig städning av framförallt golven, samt att soffan var extremt nedsutten och dammig

2026-06-26 • via Nuitee
T
Thomas • couple • se
9
2026-06-26 • via Nuitee
M
Mats • couple • se
10
2026-06-24 • via Nuitee
M
Markus • solo_traveller • ch
9
Pros:

Zentral gelegen in der Innenstadt und zum Hafen. Schönes Frühstücksbuffet mit grosser Auswahl wie es typisch in Schweden ist. Ein- und auschecken geht schnell und unkompliziert.

Cons:

Leider hatte ich wieder ein Zimmer bekommen mit sehr schlechtem oder gar keinem WiFi Empfang. Zum Glück gibts ja noch Mobile Empfang per Telefon.

2026-06-24 • via Nuitee
L
Lennart • couple • se
5
2026-06-23 • via Nuitee
A
Anna • couple • se
6
Nära båten, fin frukost.
Pros:

Bra läge. God frukostbuffé. Mörkläggningsgardiner.

Cons:

-

2026-06-23 • via Nuitee
T
Tuomas • solo_traveller • fi
5
Pros:

Great breakfast, fairly clean and orderly rooms, good location, beautiful building, pleasant staff.

Cons:

The "ambient noise" basically means loud music from the bars and restaurants nearby until 2 am. Not a big issue for me but I know people who would not be able to sleep at all until the bars close.

The kitchen was very basic. The kettle handle was barely holding on. The coated frying pan had been burned and scratched so badly it could not be used. Some basic kitchen necessities were missing.

There may have been some air quality issues as we got runny eyes while inside the apartment.

2026-06-22 • via Nuitee
E
Evelyn • solo_traveller • se
8
2026-06-22 • via Nuitee
M
mattias • couple • se
2
2026-06-22 • via Nuitee
J
Jolanda • solo_traveller • nl
8
Prima hotel
Pros:

Prima hotel, locatie perfect.
Leuk uitzicht over het plein.
Vriendelijk ontvangst bij de receptie.
Ruime badkamer zeker in verhouding met de kamer met 2 x 1persoons bed.
Ook in de hal koffie, fruit en heerlijke koekjes:)

Cons:

Ontbijt niet echt bijzonder.
Brood en de crackers niet echt vers.
Ook niet heel vriendelijk de medewerkers bij het ontbijt.
Weinig stopcontacten in de kamer waar je goed bij kan om je telefoon even op te laden.

2026-06-22 • via Nuitee