Hotel Wasserfall - including Summercard

Hotels
8.7 (548 reviews)
Zeller Fusch 119 , Zell am See , at

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean amenities
Excellent food
Stunning location
Cons:
Matrress comfort issues
Staff communication discrepancies
Room size

Categories

Cleanliness
8.78
The wellness area was very clean and the room was also noted as clean.
Service
8.75
Friendly staff but some communication issues were noted, affecting the overall experience.
Location
9.29
Ideal location directly on the Glockner road, great for nature lovers and activities.
Room Quality
7.74
Some rooms were described as small and had issues with mattress comfort.
Amenities
8.77
Amenities including wellness area and ski storage were well received.
Value for Money
8.73
Good value for the price, especially with included passes and meals.
Food and Beverage
8.78
Dinner and breakfast were praised as excellent with a rich selection.
Overall Experience
8.75
Overall a very pleasant stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:00

Property Description

Modern Rooms and Relaxing Spa Area:
Hotel Wasserfall offers modern and quiet rooms, perfect for a peaceful stay. Unwind in the spa area with sauna, steam bath, and infrared cabin, ensuring a relaxing experience during your visit.

Delicious Dining Experience:
Indulge in a culinary journey at the hotel's restaurant, serving a variety of regional and international dishes, including delectable game specialties. With most ingredients sourced from nearby farms, you can enjoy fresh and flavorful meals throughout your stay.

Ideal Location for Outdoor Activities:
Located at the foot of Austria's highest mountain, Hotel Wasserfall in Fusch provides easy access to a range of outdoor activities. Whether you're interested in skiing or exploring nature trails in summer, the hotel's surroundings offer a perfect setting for adventure seekers.

Experience comfort, great food, and outdoor fun at Hotel Wasserfall. Book now for an unforgettable holiday in the heart of Hohe Tauern National Park.

Important information:

Please note that the rooms are either located in the main building or in the annex, located 98 feet away across the street.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 10 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for € 30 per person per night when using an existing bed.
    Children from 3 years old to 5 years old stay for € 10 per person per night when using an available extra bed.
    Children from 6 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    Children from 12 years old to 14 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 548 reviews
Cleanliness: 8.78
Service: 8.75
Location: 9.29
Room Quality: 7.74
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.75
H
Horst • solo_traveller • at
8
Guter Zwischenstop 👍
Pros:

Sehr freundlich , gute Küche, wenn man kein Frühstück möchte gibt’s als Alternative ein Lunchpaket, Aufzug vorhanden, gratis Parkplatz vor der Türe, im Zimmerpreis ist die Einfahrt zum Glockner inkludiert. im Bad super Wasserdruck

2026-05-07 • via Nuitee
A
Aleksandr • solo_traveller • cz
10
2026-04-22 • via Nuitee
P
Petr • solo_traveller • cz
8
2026-03-24 • via Nuitee
E
Ermin • solo_traveller • at
10
2026-03-23 • via Nuitee
P
Peter • solo_traveller • de
10
Freundliches, nervenstarkes Personal! Top gelegen! Fairer Preis!
Pros:

Top Lage und super freundliches Personal, das selbst dann noch ruhig bleibt, wenn (in dem Fall osteuropäische) Gäste im Schlafanzug und in Badelatschen durch den Frühstücksraum schlurfen und den Tisch wie ein Schlachtfeld hinterlassen. Hochachtung! Das Büfett: reichlich. Das Zimmer: top sauber. Späte Anreise: Es wird gewartet, bis alle da sind. Top! Und vielen Dank!

2026-03-07 • via Nuitee
D
Daniel • solo_traveller • hu
7
Pros:

Locație, sauna și baie de aburi, mica dar ok, curățenie, parcare

Cons:

Bufetul 25 euro, mâncare la grămadă fără calitate, micul dejun foarte limitat și slab

2026-03-01 • via Nuitee
Z
Zuzana • extended_group • sk
7
Cenovo výhodné ubytovanie blízko Kaprunu s reštauráciou. Ak máte radi ticho, choďte inam.
Pros:

Moderná zrekonštruovaná kúpeľňa, krásne čistá. V hoteli je wellness a výťah, čo je super keď máte veľka kufrov alebo ste starší človek. Izby sú väčšie ako priemer. Pri dovolenke v zime oceníte sušiareň na lyže a lyžiarky. Starší pán čašník bol veľmi príjemný a profesionálny. Páčilo sa nám množstvo propagačných materiálov na recepcii hotela, informácie k vlekom a skipasom. Reštaurácia priamo v hoteli, nemusíte nikam ísť. Výdatná večera za dobrú cenu, čapované pivo, príjemná atmosféra. Stabilná wifi.

Cons:

Koberce na chodbách a izbách - všade kde boli, bola cítiť stuchlina. Nepomohlo ani výdatné vetranie. Lepší by bol laminát. Steny sú tenké, všetko počuť - vodu, WC, deti a pod. Dvere veľmi slabo tesnia, búchajú keď ostatní hostia otvárajú dvere na schody a do izieb, aj keď sú zamknuté. Je to rušivé. Posteľ je veľká, prikrývky teplé ale matrace by bolo dobré vymeniť, sú preležané, ležíte ako v koryte.
Staršia pani z obsluhy bola na prvé stretnutie dosť nepríjemná. Asi nám nebolo dore rozumieť ale nie každý vie nemecky na takej úrovni ako domáci. Na druhý deň už bola milšia. Vadil mi neskorý začiatok raňajok - o 7,45 h. Väčšinu hostí v zime tvoria lyžiari. Vleky začínajú premávať o 8,30 h, cesta do strediska trvá min. 30 min. Raňajky by v zime mali začínať najneskôr o 07,15 h.
V cene zaplateného ubytovania mala byť Summer Card ale žiadnu sme nedostali.

2026-02-27 • via Nuitee
M
Milena • extended_group • sk
9
2026-02-23 • via Nuitee
Y
Yousaf • couple • ae
10
Cons:

لا يوجد لديهم اكل حلال والبوفيه كان بسيط

2026-02-22 • via Nuitee
A
Arkadiuez • family_with_children • de
10
2026-02-14 • via Nuitee
E
Erhard • couple • de
8
Direkt in Fusch - an der Glocknerstraße
Pros:

Den zunächst etwas holprigen Empfang auf Niederländisch hat schnell eine Dame mit der gewohnten salzburgerischen Freundlichkeit übernommen. Parkplätze gab´s auf der anderen Straßenseite. Im Restaurant konnten wir lecker zu Abend essen und das Frühstücksbuffet ließ auch (fast) keine Wünsche offen. Die Zimmer waren bei unserer Ankunft bereits schön warm!

Cons:

Ik spreek geen Nederlandse ;-)

2026-01-28 • via Nuitee
P
Patrick • solo_traveller • de
8
2026-01-19 • via Nuitee
M
Michał • couple • pl
10
2026-01-11 • via Nuitee
B
Bratu • family_with_children • ro
10
2026-01-07 • via Nuitee
Y
Yevhenii • couple • ua
10
2026-01-05 • via Nuitee
C
Christian • extended_group • de
8
Unser Skikurzaufenthalt im Hotel Wasserfall hat uns sehr gut gefallen und wir würden es wieder buchen. Die Anfahrt zum S
Pros:

Sehr freundliches Personal, das Essen war sehr gut.
Wellnessbereich sehr sauber, Sauna klasse, das Dampfbad war uns zu heiß.
Beheizter und abschließbarer Skiraum war leicht zu erreichen. Skischuhwärmer genügend vorhanden

Cons:

Die Matratzen waren uns etwas zu weich.

2025-12-28 • via Nuitee
A
Aleksei • family_with_children • de
10
2025-12-13 • via Nuitee
H
Hendriks • couple • nl
8
2025-11-29 • via Nuitee
K
Kowalski • solo_traveller • pl
9
2025-10-26 • via Nuitee
A
Anastasia • family_with_children • il
10
Pros:

Номер в семейном отеле. Расположение безупречное. Вокруг спокойствие и впечатляющая природа. Ресторан на территории стоит посетить. Завтраки прекрасные.

2025-10-24 • via Nuitee