Appartement-Hotel an der Riemergasse

Hotels
9.3 (2163 reviews)
Riemergasse 8 , Vienna , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable and clean rooms
Cons:
Delay in room availability
Inconvenient dining options

Categories

Cleanliness
9.3
Reviews consistently noted the high cleanliness of the rooms and facilities.
Service
9.8
The staff received excellent feedback for their helpfulness and professionalism.
Location
9.8
Guests universally praised the central and convenient location.
Room Quality
9.3
Rooms were described as spacious, lovely, and well-decorated.
Amenities
9.3
Well-equipped kitchenettes and breakfast options were appreciated.
Value for Money
8.8
Overall good value considering the location and quality of the rooms.
Food and Beverage
8.8
The breakfast baskets were praised while restaurant options received mixed reviews.
Overall Experience
9.3
Most guests expressed a desire to return and had a wonderful experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:48

Property Description

Historic Charm and Modern Comfort

Elegant Apartments with Free Internet
Experience the charm of restored Art Nouveau building with free internet access in every apartment. Enjoy the elegant ambiance and original color concepts, along with a fully equipped kitchenette or kitchen and satellite TV.

Convenient Services and Nearby Attractions
Indulge in traditional Viennese breakfast at a nearby café or have it delivered to your apartment. Benefit from a 24-hour concierge service and explore St. Stephen's Cathedral and Kärntner Straße shopping street just minutes away.

Prime Location for Easy Travel
Located near Stubentor Underground Station and City Airport Train link, our apartments offer easy access to transportation for seamless exploration of Vienna. Book now for a memorable stay at Appartements An der Riemergasse.

Important information:

Please note that the parking garage is only 6.1 feet high

Please note that extra beds are available on prior request only.

If guests arrive before the check-in time of 15:00, it is possible to leave the luggage at the hotel.

Please note that out of consideration to other guests, the property kindly asks you not to smoke in the apartment. Guests who nevertheless smoke in the room, will be charged for an additional night for keeping the apartment free as it cannot be rent out that night anymore.

When booking a weekly or monthly rate, bed linen and towels are changed once a week.

Your pet is welcome, we charge € 15,- per dog and night (without food)This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 25 per person per night when using an existing bed.
    Children from 4 years old to 16 years old stay for € 25 per person per night when using an available extra bed.
    People 17 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 2163 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.8
Room Quality: 9.3
Amenities: 9.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 9.3
S
suleiman • family_with_children • il
10
2026-02-14 • via Nuitee
F
france • extended_group • fr
9
J’ai passé un excellent séjour
Pros:

La localisation l’équipement la gentillesse

Cons:

Il pourrait y avoir des tableaux sur les murs et des objets déco

2026-02-12 • via Nuitee
B
Brigitte • couple • be
9
2026-02-09 • via Nuitee
S
Sherry • couple • us
10
2026-01-31 • via Nuitee
S
Sergei • family_with_children • il
2
Cold rooms and poor customer service despite a central location
Pros:

Location

Cons:

Appartement-Hotel an der Riemergasse is an apartment hotel located in the very center of Vienna, with a convenient location and a historic elevator. Unfortunately, this is where the positives end.
The room was extremely cold. The heating in the bathroom did not work at all - the radiator was completely cold. In the bedroom, the radiator would turn on occasionally and then cool down again, which was not enough to heat the room. We had to sleep in sweaters and under two blankets.
The administrator checked the radiators and said there was nothing he could do. There were no portable heaters available. Overall, it felt like the hotel was saving on everything. The renovation is worn, and the kitchenware is old and heavily used.
We booked the apartment for three nights for €774. After the first night, it was clear that I could not leave my wife and child in such conditions. We requested a refund. At first, the administrator agreed, but later only refunded €129 (50% of the first night) and refused to return the remaining €645, despite initially saying the money would be refunded. We had already booked another hotel nearby.
The administrator was rude during the conversation. We decided not to ruin our vacation and moved to a different hotel. I would not recommend dealing with this property.

2026-01-30 • via Nuitee
P
Paula • family_with_children • pt
10
2026-01-29 • via Nuitee
N
Naomi • family_with_children • sg
8
Good, but the welcome from reception and lack of cleaning staff let it down
Pros:

Good location.
We stayed in the largest family suite which was perfect for a family of five. There were doors for each room, including the living room, so the person on the sofa bed also had privacy.

Cons:

We arrived early, and understood that our room wasn't ready until check in time.

At check in time, we had to wait another 45 minutes, as our room still wasn't ready. The person on reception said that there were laundry problems and that the staff were very busy because it was between Christmas and New Year.

During our 4 night stay there, we saw just a handful of staff running around, always super busy.

An additional room that our extended family had was not cleaned one day, with the excuse given that 'our staff are too busy'. (note that the cleaning staff were all very good when they came to our rooms).

We had a good stay, but the lack of cleaning staff was not OK. When a property knows that it will be busy during peak holiday times, it's their responsibility to hire more staff.

2026-01-28 • via Nuitee
A
Adél • family_with_children • it
9
Toccata e fuga :)
Pros:

La struttura è in un palazzo molto bello, elegante, curato.
Il nostro appartamento era molto spazioso, con un letto King size, comodissimo, vista sul Stephansdom. Erano disponibili tè, caffè e anche un fornello con le stoviglie nel caso qualcuno volesse cucinare.
Il ragazzo alla reception al nostro arrivo è stato molto gentile.
La posizione è perfetta, assolutamente centrale, mezz'oretta dall'aeroporto. I mezzi li abbiamo usati poco, solo quando ci siamo allontanati di piu ma solo perche faceva veramente freddo, costantemente sui -4 gradi.😃 per girare nel centro non servono mezzi, tutto è raggiungibile a piedi.

Cons:

Probabilmente durante la pulizia nella nostra camera il riscaldamento era stato spento che pero ce ne siamo accorti dopo un giretto in città. Inizialmente pensavamo fosse regolato dalla reception perchè il termostato non funzionava ma poi scendendo giu è venuto fuori che era uno degli appartamenti dove avevamo la possibilità di regolarlo. Una volta capito questo, era tutto ok ma a gennaio lasciarlo completamente spento dal personale non è stata una grande idea.
Il bagnoschiuma dopo il primo giorno è finito nel bagno, durante la giornata non è stata riempita, abbiamo dovuto usare quello del lavandino. Sono piccole cose, ma ci vuole attenzione anche a questo.

2026-01-27 • via Nuitee
A
Ancuta Liana • family_with_children • gb
10
Pros:

Excellent location and amenities, a gem located withing walking distance of Stephansplatz as well as the Museum Quarter.

2026-01-27 • via Nuitee
C
chieko • couple • jp
9
2026-01-26 • via Nuitee
D
Dri • family_with_children • br
10
Pros:

Localização e atenção dos funcionários.

2026-01-26 • via Nuitee
W
World Traveler 67 • family_with_children • hu
9
Christmas weekend in Vienna
Pros:

The rooms were very nice and with the little Kitchenette is suitable even for longer stays. Rooms are very nice & clean. Building is amazing

Cons:

It was too hot until we didn't figure out how to lower the heating. Unfortunately the steps in the room between the bedroom and Kitchenette are not suitable for elderly guests.

2026-01-26 • via Nuitee
M
Melony • extended_group • at
9
2026-01-26 • via Nuitee
A
Anton • family_with_children • hr
6
Personnel not professional, frendly
2026-01-25 • via Nuitee
A
Anil cem • solo_traveller • at
10
Personeller güler yüzlü ve kibardı çok iyi yardımcı oldular teşekkür ediyorum
2026-01-25 • via Nuitee
H
hiromi • couple • jp
10
立地、施設ともに申し分なし
Pros:

シュテファン大聖堂に近くおおよその観光地は徒歩圏内にある。ミッテ駅からもスーツケースを引きずって歩ける距離にあり最高の立地。外は0℃以下の寒さだが室内はとても暖かく、シャワーのお湯もたっぷり出て、快適に過ごせました。部屋もクローゼットも広く、ハンガーもコンセントも十分あります。ホテルロゴの入ったスリッパも良かったです。

Cons:

なし

2026-01-22 • via Nuitee
S
Samantha Kite • couple • gb
7
We paid extra to stay in a nicer room but the central location was excellent
Pros:

Nice central location

Cons:

The room we booked was a studio - a sad little room that looked very different to the elegant rooms on the photos.
Even the 2nd room that we paid extra for did not have a bath - just a tiny shower room with a tiny separate loo. It was fine for a short stay but a bit disappointing

2026-01-21 • via Nuitee
E
edoardo • couple • it
9
2026-01-20 • via Nuitee
S
Shaikha • couple • ae
7
2026-01-20 • via Nuitee
J
Janice • extended_group • au
7
The location was great, adjacent to the St Stephan Cathedral. The staff were not that interested in the bed issue. I’d
Pros:

The location is excellent. The room was spacious.

Cons:

Although the furnishings didn’t seem that old, the room was dingy. Windows were high and offered only a view of the sky. I booked a room with 2 singles and it was set up as a double, so we had to move the beds ourselves.

2026-01-19 • via Nuitee