The Alfond Inn

The Alfond is a beautiful hotel. The rooms are spacious, the hallways filled with artwork, the staff is very helpful. We always look forward to staying at the Alfond.

Beautifully designed hotel with wonderful contemporary art collection throughout the public areas. The Winter Park location near Park Avenue is fantastic. The Classic King with Balcony was beautiful and very well laid out. The only complaint regarding the room is that water pressure is weak and the shower has a very small, ordinary showerhead and no hand shower. The onsite restaurant had decent breakfast.

Fabulous atmosphere and ambiance at the hotel! I felt pampered the entire stay. Thank you to the staff for the top care and utmost attention to every detail of our visit. Walking distance to Park Avenue was a plus.

This is a lovely property and prime location in Winter Park. Love the live music on the weekends! Would definitely stay here again.

super comfortable rooms, clean, excellent location, but above all the staff is superb , did not have time to visit gym , valet parking is excellent as well

Beautifully decorated and stylish.

Very nice boutique hotel.
Excellent service and amenities.
Many restaurants are walkable.
Rooms are comfortable and clean with daily service. Bottled water is provided in rooms @ no charge.

The Alfond is a warm and wonderful place to stay when in Winter Park. The service is attentive and friendly, the rooms are lovely and the pool is great for some adult wind down (meaning, there were not a lot of kids). I love that they have glass bottles of water and a filtered refill on every floor. Finally a hotel that does the right thing for the environment and the health of its visitors!

Lindo el hilo tel y cerca al centro de Winter Park con restaurantes y tiendas lindas

Upscale rooms and services

Stayed here for a wedding. Save your money and have an as-expected hotel experience at any commercial hotel. Every aspect of the experience was lacking.

We enjoyed a terrific time at the Alfond Hotel in Winter Park, FL. We purchased the package including a boat ride and visit to the Charles Morse museum. The hotel is comfortable yet upscale and elevated. The rooms are bright, have all the necessities and homey. The restaurant Hamilton's was vibrant, tasty and our server was great. WE loved hanging out in the common spaces as the art displayed was so interesting and unique.

While our room was spacious and clean, and the balcony was wonderful, there were several details that appeared to be overlooked during our stay. We were provided with only two coffee cups and four coffee pods, and these were not refreshed or cleaned until I specifically requested it. In addition, we were not informed that housekeeping services would occur every other day, which resulted in our needing to call for fresh towels.

We were also told that food and beverage service would be available at the pool; however, on multiple occasions no staff member was present. On the day that service was available—particularly with James assisting—the experience was excellent and demonstrated the level of service we had been expecting.

The artwork is what makes this place special. I love the curated works and being able to go to the Rollins museum. Also:

Pool is nicely appointed
Our room was pretty basic but did include a nice feature to get very nice sparkling or still water via glass jars left on the desk.

The restaurant for breakfast was EXCELLENT and not a total rip off like many hotel breakfasts

Earphones were never found.

The manager, Michael Briggs, is replying in the public reviews as if they were found, but that is not true. The day before leaving, no cleaning service was done in my room. After I asked them twice throughout the day, it was not until the third time that I requested my room to be cleaned (it was almost 7 PM) that someone came up to help. The only thing I asked for was at least some new towels and sheets.

While he was doing the cleaning, I went down for 15 minutes, allowing him to finish so I could have dinner in my room. When I went back up, he was gone. I started packing my stuff, and my earphones were nowhere to be found.

The general manager at night was not empathetic and said there was nothing he could do at this point and that I had to wait for the next day to ask the front desk. I also asked to see the security cameras either from the gym (they don’t have any) or the halls outside my room, but they didn’t give me any access. I also asked to speak to José (who did the cleaning) to see if he had seen anything, but he was already gone.

I had no support from any area of the hotel (front desk, restaurant, housekeeping). I spent all night walking around the hotel asking different employees and trying to see if, by any chance, they had fallen in other spots (restaurant, halls, spa) or if someone found them at the gym (which I was pretty sure I did not leave them there, but I was desperate at this point, and it was already midnight). I did not take them anywhere else but to the gym that day and back to my room.

I am very disappointed because even on the last day when we checked out, I spoke to a girl with glasses and curly hair at reception, and she was very defensive and insensitive. She told me I probably lost them somewhere else. So, basically, nothing had been found, and it may have been my fault. This is upsetting that no responsibility was taken on their part.

Update January 9th, 2026
My earphones were never found and are still missing. I am not sure why the operation manager is answering as if my earphones were found, which is not true! They were never located and are still missing. I spoke to the manager, Valentina, who was very kind to us.

However, I called to see if, after I returned to my hometown, they had found something (I was still hopeful) because they told me they would keep me updated, but they didn’t. They informed me again that they hadn’t found anything and that they were sorry for what happened. There was no accountability or courtesy offered to me or my family. No expenses were discounted, or anything other than just an apology was offered. To be honest, I was expecting them to try to make amends in some way, but that wasn’t the case.

The only thing she offered was that on my next stay, she would ensure I was treated beautifully and pampered. I truly wanted to return because this town is magical, and Valentina was very nice to my family since the day we arrived (I can see she has a beautiful and kind soul), but not all her team were the same.

I hope to go back someday to erase this bad experience from my memory and replace it with a dream vacation weekend. If I ever go back, I will definitely share my experience of feeling valued at this hotel, as she promised. However, I seriously doubt it.