Share this hotel
Facilities
Property facilities
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Swimming pool
-
Restaurant
-
Room service
-
Terrace
-
Lift / Elevator
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Facilities for disabled guests
-
Ironing service
-
Sauna
-
Table tennis
-
Currency exchange
-
Private check-in/check-out
-
Concierge service
-
Kid meals
-
Salt-water pool
-
Coffee Shop on site
-
Fruits
-
Steam room
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Invoice provided
-
Smoke alarms
-
Guest room sealed after cleaning
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Access to health care professionals
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Key card access
-
Supervised childcare/activities
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Snack bar/deli
-
Golfing on site
-
Self parking (surcharge)
-
Free pool cabanas
-
Pool sun loungers
-
Offsite parking discounted rates available
-
Fitness facilities (surcharge)
-
Internet access
-
Wine release events
-
Reception hall
-
Exercise/lap pool
-
Japanese garden
-
Covered parking
-
Swimming nearby
-
Vegetarian menu options available
-
Pool toys
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Spectacular Views and Convenient Location
Luxurious Rooms and Modern Amenities
Dining Options and Recreational Facilities
Experience the beauty of the Mae Ping River and Doi Suthep Mountain from Centara Riverside Hotel Chiang Mai. Just minutes away from the Night Bazaar and temples, our spacious rooms offer comfort and style with flat-screen TVs and private bathrooms. Indulge in delicious dining at River Terrace and China Palace, or unwind by the outdoor pool. With a gym, sauna, and business center, we cater to all your needs. Book now for an unforgettable stay in Chiang Mai.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Parking
Free private parking is possible on site (reservation is not needed).
-
Internet
WiFi is available in all areas and is free of charge.
-
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Everything
It was fine easy to drive to
It was a bit out of way from centre
ชอบ location , ความสะอาด และ การบริการ
ไม่มี
Room space
Location but still reachable by grab, easy to book grab
Todo exelente
Nada todo estuvo muy bien
มีหลากหลายให้เลือกกว่าครั้งที่ผ่านมา hot plate มีอาหารพื้นเมืองเพิ่มมา
พรมในห้อง ผมว่าน่าจะเปลี่ยนได้ละ หรือ ทำปาเก้ จะทำความสะอาด ได้ดีกว่า ไม่เก็บฝุ่น
Good, Clean
Check in & Check out customer service are only 1-2 people making the process very slow.
The water from the bath up not clean
The location is great. The hotel room was clean and big. We were granted to have the river view so we appreciate that a lot. ☺️The room cleaning staff was very good at cleaning and they kindly hang our wet clothes by the window to dry. We were so touched. 😊 Moreover, a lot of coffee shops around the area if you are a coffee lover, it’s a good place for you. 👍
The keycards didn’t work sometimes.
Breakfast good with more choices
The lift to 25 floor take too long
Kostenloses Upgrade (auch wenn es kein tolles Zimmer war), aber der Wille und die nette Geste war da.
Check-In und Kofferpersonal sehr nett und ebenfalls der Küchenchef.
Alles andere leider eher.... neeeee....
Zimmer sehr alt und in die Jahre gekommen. Einige Dinge funktionierten nicht 1a, Klimaanlage sehr laut und sehr sehr uneffizient, dazu Gerüche auf Fluren und in Zimmern, auch etwas seltsamer Geruch aus der Klimaanlage, dazu Abplatzungen in beiden Waschbecken und der Badewanne, die dadurch nicht nutzbar war, es sei denn man wolle sich den Rücken aufreißen können.
Wir hatten ein Update von Junior auf Grand Suite bekommen, was ganz nett war, bis wir dann den Zustand gesehen haben.
Dazu ein toller Blick auf den Fluss, jedoch war eine total wellige und blasige Folie auf den Scheiben, also war kein klarer Ausblick möglich.
Frühstück sehr auf Chinesen ausgerichtet. Staff allgemein (Koffer, Check-In) nett, aber im Restaurant eher so lala (bis auf den Küchenchef, der sehr nett war).
Alles in allem 3/10 Punkten und definitiv zu teuer für das, was geboten wird.
Würden leider nicht erneut kommen.
Restaurant etwas in die Jahre gekommen, dafür mit River View Außenbereich - diesen durften wir aber nicht nutzen, da wohl viele Tauben draußen ware und deren "Geschäft" noch nicht gereinigt worden war. Also hatte man nichts von der tollen Lage am Fluss und saß beim Frühstück zwischen 100 leider oft sehr lauten Chinesen, die sich hier und da leider nicht benehmen konnten (oder wollten, sprich Rotzen beim Frühstück, viel Essen auf Tellern lassen, den Staff anmotzen...).
Stark auf Chinesen ausgerichtet. Kaum Auswahl für Vegetarier / Veganer.
Dazu fragte ich nach Oat Milk beim Frühstück. Der Küchenchef meinte kein Problem und brachte mir diese. Danach wollte ich für den Kaffe ein weiteres Glas und der Staff sagte, es gäbe keine Oat Milk. Ich sagte, dass ich doch gerade ein Glas hatte. Sie meinten das stimmt nicht, höchstens Almond Milk. Ich sagte ok, dann nehme ich die eben. Dann kamen sie mit Soja Milch und sagten, es gäbe im Hotel keine Oat oder Almond Milk... und ich würde lügen.
Old antiqued system for lights, tv a/c in night stand.. sucks..
Friendly staff
The building was being painted so the pool area was covered and restricted. No prior notice was given.
Staff and facility excellent.
Frühstück war schlecht: viel zu wenig Tische, viel zu wenig Personal, das für Sauberkeit gesorgt hat. Essen und Getränke bestenfalls mittelmäßig. Besser außerhalb frühstücken.
We recently stayed at Centara Riverside Chiang Mai for 7 nights and overall had a lovely experience💛
- Smooth check-in & surprise upgrade
We arrived a little early, and the front desk staff kindly checked whether our room was ready. To our surprise, we were upgraded during check-in, which was such a wonderful way to begin our 7-night stay.
- Kind and helpful staff
The team was consistently warm and welcoming. A special mention to the staff member who assisted with our luggage — he gave us a little tour of the room and shared suggestions of places to visit. Because of his recommendation, we visited Doi Suthep, which became one of the highlights of our trip.
- Thoughtful touches
We were welcomed with a complimentary fruit bowl and a sweet note in our room. With Chinese/Lunar New Year approaching, the lantern decorations were beautiful, and the staff even personally delivered tangerines/pomelos to the rooms — such a meaningful gesture.
- Food & breakfast
The lobby restaurant offered delicious meals at great value for money — generous portions and very good quality. We also opted for the breakfast-included package, and the variety each morning was impressive.
- Spacious room & views
Our room was very spacious, and being on the 20th floor meant we had exceptional views — peaceful and scenic.
We share these gently, as the hotel truly has potential💛
- Carpet smell
There was a noticeable smell in the hallway carpets and inside the room, which caused some sinus irritation. We managed by using scented candles and diffusers, which helped. Perhaps adding subtle fresh scents in the hallways or refreshing the carpets could enhance the experience greatly.
- Housekeeping details
While our room was generally kept neat, small threads or dust remained even after cleaning. It may help to review vacuum equipment or cleaning checks. One day, toilet paper wasn’t replenished and tissues were placed instead — perhaps supplies had run low, but clearer attention to these details would improve consistency.
- A little TLC in the bathrooms/rooms
The shower walls and certain areas of the bathroom could benefit from some refreshing. We also noticed occasional drain smells when toilets were flushed from higher floors, and the flushing system felt slightly weak at times. Small maintenance updates could make a big difference.
- Restaurant availability & communication
Although the food was excellent, several menu items were unavailable during our stay. Additionally, for about three days, certain restaurant areas were booked for private events. It would have been helpful if this had been communicated in advance so guests could plan accordingly.
Overall, we truly appreciated the kindness of the staff and the warmth of our stay. With a few maintenance improvements and small communication adjustments, this hotel could easily elevate the experience even further.
Thank you to the team for a memorable visit to Chiang Mai💚
Your guide to the flawless travel experience
Popular Countries
Company
Get our app
