Sandman Hotel Edmonton West

Hotels
•
Sandman Hotel Group
7.6 (1104 reviews)
17635 Stony Plain Road , Edmonton , ca

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cozy and comfy
Friendly staff
Great location
Good amenities
Cons:
Room issues
Rude staff
Noise concerns
Confusing layout

Categories

Cleanliness
6.93
Clean room noted; however, some reviews mentioned issues with the beds and maintenance.
Service
7.9
Service was generally friendly and accommodating, though there were a few mentions of rude staff.
Location
8.44
Location praised for proximity to attractions such as the West Edmonton Mall.
Room Quality
6.89
Mixed sentiments; rooms were described as small and some had issues but overall quality was acceptable.
Amenities
7.42
Amenities like the pool were appreciated, though some described issues with condition and availability.
Value for Money
7.88
Generally good value, especially for last-minute accommodations, though some found rooms small.
Food and Beverage
7.93
Food options available on-site received positive remarks, particularly breakfast.
Overall Experience
7.4
Overall experience was good but mixed due to room issues and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:23

Property Description

Luxurious Amenities

This Sandman Hotel in Edmonton, Alberta offers a luxurious experience with an indoor pool, hot tub, and free WiFi in all guest rooms.

Convenient Facilities

Guests can enjoy the convenience of having desks, coffee makers, and ironing facilities in their rooms. The hotel also provides access to a gym and business center.

Delicious Dining Options

Indulge in a culinary experience at the on-site CHOP restaurant, serving mouthwatering steaks, fresh seafood, and cocktails.

Book your stay at Sandman Hotel Edmonton West for a perfect blend of comfort, convenience, and culinary delights.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1104 reviews
Cleanliness: 6.93
Service: 7.9
Location: 8.44
Room Quality: 6.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 7.93
Overall Experience: 7.4
V
Vital • family_with_children • ca
2
Never again
Pros:

Nothing it was bad service

Cons:

No cleaning done

2026-03-18 • via Nuitee
M
Macdonald • couple • ca
7
Comfortable and satisfactory.
Pros:

All was good and as expected.

Cons:

The signage was unclear as to what part of the hotel to go to to check in.

2026-03-17 • via Nuitee
Z
Zachary • solo_traveller • ca
10
Pros:

Almost everything

Cons:

There were kids running down the halls knocking on doors

2026-03-17 • via Nuitee
T
Tyson • extended_group • ca
9
2026-03-12 • via Nuitee
V
Virginia • family_with_children • ca
9
2026-03-10 • via Nuitee
T
Thomas • family_with_children • ca
8
Pros:

Beds

Cons:

Washroom decor

2026-03-09 • via Nuitee
L
Lesley • family_with_children • ca
10
2026-03-09 • via Nuitee
S
Shane • couple • ca
10
2026-03-07 • via Nuitee
S
Sarah • family_with_children • ca
1
2026-03-04 • via Nuitee
J
Jacqueline • family_with_children • ca
8
Awesome
Pros:

I really like the location, the availability, affordable and the size and comfort of the room

2026-03-04 • via Nuitee
C
Cecelia • couple • ca
7
Very nice and friendly staff
Pros:

Great restaurant

Cons:

Clean

2026-03-03 • via Nuitee
I
Irene • couple • ca
6
2026-03-02 • via Nuitee
J
Jessie • couple • ca
10
2026-02-26 • via Nuitee
J
John • couple • ca
10
2026-02-25 • via Nuitee
J
Jobelyn • family_with_children • ca
10
2026-02-23 • via Nuitee
S
Steven • family_with_children • ca
9
2026-02-23 • via Nuitee
A
Adrian • family_with_children • ca
6
2026-02-22 • via Nuitee
L
Larry • solo_traveller • ca
4
Once I figured where to check in it was fine (if you don’t mind kids yelling in the pool till 10:00 pm)
Pros:

Good breakfast and supper options

Cons:

No clear signage about where to check in. The picture shown in booking is the back with no access to the front desk. Signs say “main atrium”. How am I supostu know where that is? Spent too much time trying to check in when a map would be more appropriate.

2026-02-12 • via Nuitee
L
Loden • family_with_children • ca
8
2026-02-12 • via Nuitee
A
Ashley • couple • ca
10
2026-01-30 • via Nuitee