Northwinds Hotel Canmore

Hotels
8.5 (1516 reviews)
1602 2 Avenue , Canmore , ca

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable rooms
Good value for money
Cons:
Lack of daily cleaning
Issues with water pressure
Limited amenities

Categories

Cleanliness
7.75
Some reviews noted that rooms were not cleaned daily, affecting overall cleanliness.
Service
9.25
Staff were consistently described as excellent, helpful, and friendly.
Location
9.25
The location received high praise, being close to restaurants and attractions.
Room Quality
8.25
Rooms were described as comfortable and well-maintained, with some issues noted in water pressure.
Amenities
7.25
Lack of daily cleaning and missing amenities like mugs were pointed out.
Value for Money
9.25
The hotel offers great value for money, as noted in multiple reviews.
Food and Beverage
8.25
On-site restaurant praised for good food, but some wished for more options.
Overall Experience
8.75
Overall positive experiences were shared, with intention to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:16

Property Description

Convenient Location and Modern Comforts
Located in Canmore, Northwinds Hotel Canmore offers easy access to nearby attractions like Banff Park Museum and Cave and Basin National Historic Site. The air-conditioned rooms with free WiFi and a restaurant provide a comfortable stay for guests.

Outdoor Adventures at Your Doorstep
Guests can indulge in various outdoor activities like hiking, skiing, and fishing, making it an ideal choice for adventure enthusiasts.

Exceptional Service and Amenities
With a friendly and informative staff available at the reception and amenities like an American breakfast, this non-smoking 3-star hotel ensures a pleasant and memorable stay for all visitors.

Book your stay at Northwinds Hotel Canmore now to experience a perfect blend of convenience, adventure, and comfort.

Important information:

Please note that all rooms can only be accessed via stairs.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YEG

Location

Guest Reviews

8.5
Based on 1516 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 7.25
Value for Money: 9.25
Food and Beverage: 8.25
Overall Experience: 8.75
couple ca
7
2026-04-11 via Nuitee
L
Lesage couple ca
7
Super place pour passer une nuit lors de notre voyage vers Penticton
Pros:

Emplacement, propeté, stationnement

Cons:

Lit trop mou

2026-04-10 via Nuitee
A
Alain couple ca
10
Comfortable one night stay
Pros:

Comfortable bed, very clean, appeared to be newly renovated.

2026-04-09 via Nuitee
S
Sang Young couple kr
8
눈사태 구경한 곳
Pros:

다운타운에서 좀 떨어져 있지만 그것을 제외하고는 아주 좋은 곳
눈사태도 구경한 점이 너무 좋았어요
주차장도 넓어서 아주 좋아요

2026-04-09 via Nuitee
B
bonce couple ca
5
good view
Pros:

location

Cons:

no breakfast

2026-04-09 via Nuitee
L
Lambino family_with_children ca
10
2026-04-09 via Nuitee
A
Ankush solo_traveller ca
10
Pros:

Great place to stay. Amazing view. Neat and clean.

2026-04-08 via Nuitee
G
Gapon family_with_children ca
10
2026-04-08 via Nuitee
B
Bayshore25 Family Ottawa, Ontario
2
Poor customer service
Pros:

We did not end up staying at Northwinds Hotel Canmore, but I feel it’s important to share our experience with their customer service.

A reservation was accidentally booked through Expedia for the wrong date. Within literally one minute of completing the booking, we contacted both Expedia and the hotel directly to correct it by shifting the stay one day later. This was not a cancellation request — simply a date change.

At the time, rooms were available for the correct date, so accommodating this change would not have resulted in any loss to the hotel. Despite this, the hotel refused to make the adjustment.

While policies are understandable, there should also be some level of reasonable flexibility when a genuine mistake is identified immediately. Unfortunately, this experience showed a lack of customer consideration.

Based on this interaction alone, I would be hesitant to book here again and would strongly advise others to double-check their dates carefully, as even immediate corrections may not be accommodated.

2026-04-06 via Tripadvisor
F
Fazil extended_group ca
8
Pros:

Location and Room

Cons:

Refrigerator was not working

2026-04-06 via Nuitee
D
Detlev couple ca
8
2026-04-06 via Nuitee
L
Lauren solo_traveller ca
9
Always a great spot for an overnight
Pros:

Clean and tidy

Cons:

Nothing

2026-04-05 via Nuitee
S
Susan couple ca
8
Good Hotel, but needs better soundproofing.
Pros:

I liked the convenient location and that they had no extra fees for pets.

Cons:

Soundproofing didn’t seem very good as you could lots of noise from people above you and doors slamming in hallways.

2026-04-04 via Nuitee
D
Darryl couple ca
8
Always a pleasant stay
2026-04-04 via Nuitee
A
April family_with_children ca
10
Pros:

We love everything about the property. From booking, checking in and out.. the location and the room. Will surely book again on our next trip.

2026-04-03 via Nuitee
S
Stanislava couple ca
10
2026-04-03 via Nuitee
B
Bruce family_with_children ca
9
Pros:

Great did friendly place

Cons:

Only door was main entrance and fire escape
Enjoy rooms without carpet

2026-04-03 via Nuitee
C
Chloe family_with_children ca
9
2026-04-02 via Nuitee
D
Deborah solo_traveller ca
5
I needed a room at a reasonable price and they had one. I also learned I wouldn’t be booking online
Cons:

Why do hotels put adults or those travelling alone in rooms below families? The jumping on the floor from above was ridiculous and constant.

2026-03-31 via Nuitee
D
Donnalene family_with_children ca
9
2026-03-31 via Nuitee