The Buckingham Hotel

Hotels
8.9 (1057 reviews)
425 South Financial Place , Chicago , us

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Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Table tennis
Currency exchange
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Amazing views
Cons:
Cleanliness issues
Limited breakfast options
Difficulty finding the hotel

Categories

Cleanliness
8.35
Some reviews noted cleanliness issues, such as ripped sheets and a dirty floor.
Service
9.35
Multiple reviews praised the staff for being friendly and helpful.
Location
9.35
The hotel is in a great location, with many attractions nearby.
Room Quality
8.85
Rooms were noted as spacious and comfortable, though some guests mentioned issues with bedding and air conditioning.
Amenities
8.85
General satisfaction with amenities, though breakfast options could be improved.
Value for Money
8.85
Guests generally felt the hotel provided good value, despite some concerns about feeling unsafe at night.
Food and Beverage
8.35
Breakfast received mixed reviews, with some guests expressing a lack of healthy options.
Overall Experience
9.25
Overall, guests expressed satisfaction with their stay, but noted some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:19

Property Description

Luxurious Accommodation on the 40th Floor

Spectacular Views and Modern Amenities
Enjoy stunning views of Chicago city centre from your room at The Buckingham Hotel. With free WiFi, cable TV, and tea/coffee facilities, your comfort is our priority.

Relaxation and Fitness Options
Take a dip in the indoor pool, unwind in the hot tub, or stay active in the fitness centre at the Buckingham Athletic Club. Your well-being matters to us.

Prime Location for Exploring
Located near iconic landmarks like the Willis Tower and State Street shops, The Buckingham Hotel offers convenience and luxury. Book now for an unforgettable stay.

Important information:

Please contact the hotel directly for hours of operation of the indoor pool.

Please note that the pool, hot tub, and fitness center are part of the Buckingham Athletic Club, a separate entity. Guests have access but are subject to club's hours and rules. Guests must be 18 and over to access the club which is closed on weekends. Please contact the club directly for additional information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 34 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1057 reviews
Cleanliness: 8.35
Service: 9.35
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 8.85
Food and Beverage: 8.35
Overall Experience: 9.25
F
Frank • family_with_children • us
10
Pros:

Bed, and view

Cons:

Hvac was funky. Either totally on or off with no cycling

2026-02-09 • via Nuitee
N
Natache • couple • us
9
Great getaway especially for those who just want to stay in and enjoy the view!
Pros:

I loved the view!

Cons:

If I had to think of anything/be picky I’d say the accessibility to the hotel

2026-01-30 • via Nuitee
Y
yoko • couple • jp
8
Good location and nice view
Pros:

Bathtub
And preparing breakfast.

Cons:

Amenities

2026-01-30 • via Nuitee
K
Khea • couple • us
1
2026-01-23 • via Nuitee
M
Maxim • couple • us
10
2026-01-20 • via Nuitee
A
Agustin • family_with_children • us
3
I will not stay here again
Pros:

Staff was friendly

Cons:

Ripped sheets on beds floor was a little dirty and bathroom had stains

2026-01-20 • via Nuitee
E
Eugenio • couple • us
10
2026-01-19 • via Nuitee
A
Alexis • couple • us
10
2026-01-19 • via Nuitee
N
Nicole • couple • us
10
2026-01-19 • via Nuitee
C
Christina • couple • us
10
2026-01-19 • via Nuitee
J
Jarred • solo_traveller • us
10
Great place to stay while your in the city.
Pros:

The hotel was very nice and comfortable and the view from my room of the city was amazing!

Cons:

The Tv remote didn't work very well even after I changed the batteries, but that was about the only thing I had an issue with, other than that the stay was very nice and the folks at the front desk of the hotel were very nice and helpful.

2026-01-19 • via Nuitee
R
Rachel • couple • us
10
2026-01-19 • via Nuitee
P
Paul • family_with_children • us
10
Would definitely stay here again. Worth every penny.
Pros:

Stunning views of the city. Close to many things. Room was clean. Staff was friendly and efficient. Loved that our vehicle was in a secured garage under the building. Totally worth the $40 for parking. All around great experience.

Cons:

Hard to find initially. Didn't see a sign on the outside of the building for the hotel.

2026-01-19 • via Nuitee
J
Julius • couple • us
9
2026-01-19 • via Nuitee
E
Emily • couple • us
10
Pros:

staff was very kind and helpful. View was lovely.

2026-01-19 • via Nuitee
J
Jonathan • solo_traveller • us
10
I was shocked at how much I loved this place, and I hope to go back for the view and the bathtub.
Pros:

The view; the bathtub (seriously!), the bed, the quiet, the location on the 40th floor, the staff --> pretty much everything was great.

Cons:

There was no option for live TV, which means I could not watch anything unless I signed into streaming services.

2026-01-15 • via Nuitee
Y
Yaxuan • solo_traveller • us
10
2026-01-14 • via Nuitee
L
Lin • couple • us
10
Pros:

地點很好

2026-01-10 • via Nuitee
G
Goodrich • family_with_children • us
9
Great price great room with a great view and the location was also perfect!.
Pros:

The room was nice and comfortable. The view from the room was awesome.

Cons:

Everything was great. I would have liked to try out the pool but it was closed at 6pm we were back in our room after dinner.

2026-01-04 • via Nuitee
M
Martina Eakins • family_with_children • us
10
2026-01-04 • via Nuitee