Hotel Las Palmas en Laurel

Hotels
6.5 (44 reviews)
8 Calle Laurel , Cancún , mx

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Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Tour desk
Non-smoking throughout
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Review Highlights

Pros:
Good location
Great value for money
Nice breakfast
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
4.39
Several reviews mention cleanliness issues, including bugs and unclean water.
Service
7.36
Some feedback about service quality, typical for the hotel tier.
Location
8.4
Consistently praised for its great location in multiple reviews.
Room Quality
5.35
Mixed reviews on room quality, with some mentioning noise and lack of amenities.
Amenities
4.88
Mention of inadequate amenities like no TV or Wi-Fi, impacting experience.
Value for Money
8.34
Good value for money in multiple reviews, especially for breakfast inclusion.
Food and Beverage
6.89
Breakfast received positive mentions, though some desire more variety.
Overall Experience
6.36
Overall mixed experience with some positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:42

Property Description

Conveniently located in Cancún, Hotel Laurel Cancún Centro offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace.

Luxurious Accommodations: Experience comfort in our air-conditioned rooms equipped with a desk, flat-screen TV, and private bathroom. Relax in style with our cozy bed linen and fluffy towels.

Relaxing Outdoor Amenities: Unwind by taking a refreshing dip in our inviting outdoor swimming pool or soak up the sun on our charming terrace, perfect for enjoying the Cancún weather.

Prime Location: Explore nearby attractions like Cancun Bus Station, Cancun Government Palace, and Puerto Juarez Beach. With Cancún International Airport just 18 km away, your travels are made convenient.

Ready to experience a blend of comfort and convenience? Book your stay at Hotel Laurel Cancún Centro now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:

Location

Guest Reviews

6.5
Based on 44 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.4
Room Quality: 5.35
Amenities: 4.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 6.36
J
Jonathan • family_with_children • co
5
Pros:

Tiene ascensor

Cons:

Olia a cigarrillo en todas partes, no hay control del ruido de los huespedes y la psicina se veia sucia

2026-01-30 • via Nuitee
A
Azucena • couple • mx
1
Pros:

Nos entregaron la habitación antes de tiempo

Cons:

Hay mucho ruido por laa noches

2026-01-26 • via Nuitee
E
Enrique • solo_traveller • es
5
Para 1 noche podría estar bien
Pros:

No muy lejos de ADO y el desayuno es justo. El hotel es aceptable pero podría ser mejor calidad precio.

Cons:

La ubicación en el mapa de booking no corresponde, está a 2 calles de la avenida principal, no es lejos pero a la noche con maletas no quieres tener que estar buscando. La habitación estaba limpia pero sábanas, almohada, y toallas muy viejas y con manchas.

2026-01-23 • via Nuitee
B
Borja • couple • es
6
2026-01-21 • via Nuitee
J
Jan • couple • cz
6
Jedna noc ok
Pros:

Blízko autobusového nádraží, mnoho obchodu kolem, na přespání jednu noc v poho…

Cons:

Rozbitá zásuvka. Žádná náhradní přikrývka

2026-01-20 • via Nuitee
G
Guadalupe Sarahi • family_with_children • mx
7
SOLO PARA DORMIR, SE AGRADECE EL PEQUEÑO DESAYUNO, LO MEJOR ES LA CERCANIA CON LA ESTACION ADO
Pros:

LA UBICACION FUE LO MEJOR, MUY CERCA DE LA ESTACION ADO, SE AGRADECE Q INCLUYA EL DESAYUNO

Cons:

LAS CAMAS UN POCO MAS COMODAS.

2026-01-20 • via Nuitee
G
Genaro • couple • mx
4
No es lo que ofrecen publicado
Pros:

Únicamente la ubicación

Cons:

Mintieron en cuanto a los servicios que ofrecían: sólo un rollo de papel sanitario y un jabón de barra pequeño, no había shampoo para el cabello. Me dejaron una toalla para dos días al igual que las sábanas y no hicieron limpieza para cambiar las sábanas de la cama y lavar el baño.

2026-01-15 • via Nuitee
I
Israel • family_with_children • mx
2
Mala experiencia
Pros:

Nada

Cons:

Instalaciónes, ubicación, muy ruidoso, sábanas manchadas, colchones súper incómodos, desayuno escaso

2026-01-12 • via Nuitee
S
Shi • couple • ca
9
2026-01-06 • via Nuitee
S
Sparrow • extended_group • gb
8
Location location ADO station
Pros:

The location was perfect for me very close to ADO station. The manager was very friendly and helpful. Breakfast was very good and a bonus Thank you

Cons:

Slightly dated

2026-01-06 • via Nuitee
M
Milena • extended_group • it
1
Never agin
Pros:

Nothing at all

Cons:

Sheets were very dirty, even with blood and yellow spots. We had to use personal sheets. Dead cockroaches in some rooms

2026-01-06 • via Nuitee
M
María Del Rocio • extended_group • mx
8
Pros:

Para el costo es adecuado las instalaciones

Cons:

Hay muchos cubanos

2026-01-06 • via Nuitee
C
claudia • extended_group • mx
8
Pros:

Personal amable y limpio

Cons:

Los colchones algo incomodo

2026-01-03 • via Nuitee
A
Ailed • solo_traveller • us
5
Good for a one night stay
Pros:

The breakfast was really good and the rooms were clean.

Cons:

There was no hot water in the shower and there were noisy neighbors and when i told reception about the issues nothing was done.

2025-12-29 • via Nuitee
M
Martinez • family_with_children • mx
7
2025-12-25 • via Nuitee
A
Artur • solo_traveller • pl
6
2025-12-25 • via Nuitee
M
María Del Rocio • solo_traveller • mx
9
Pros:

Buen precio, buen estado las habitaciones. Y sabroso el desayuno.

Cons:

La ubicación y alberca

2025-12-06 • via Nuitee
T
Thijs • extended_group • nl
5
Pros:

2e uitschuifbed in kamer was fijn

Cons:

Veel geluid in de nacht. Zwembad zag er beetje vervallen uit.

2025-11-24 • via Nuitee
M
Melissa • extended_group • ca
8
Pros:

Location was great. Good value for the money

2025-11-22 • via Nuitee
F
Fragoso • solo_traveller • mx
7
2025-11-19 • via Nuitee