Hotel Las Palmas en Laurel

Hotels
6.5 (124 reviews)
8 Calle Laurel , Cancún , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Good location
Great value for money
Nice breakfast
Cons:
Cleanliness issues
Noise disturbances
Limited amenities

Categories

Cleanliness
4.39
Several reviews mention cleanliness issues, including bugs and unclean water.
Service
7.36
Some feedback about service quality, typical for the hotel tier.
Location
8.4
Consistently praised for its great location in multiple reviews.
Room Quality
5.35
Mixed reviews on room quality, with some mentioning noise and lack of amenities.
Amenities
4.88
Mention of inadequate amenities like no TV or Wi-Fi, impacting experience.
Value for Money
8.34
Good value for money in multiple reviews, especially for breakfast inclusion.
Food and Beverage
6.89
Breakfast received positive mentions, though some desire more variety.
Overall Experience
6.36
Overall mixed experience with some positive and negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 17:42

Property Description

Conveniently located in Cancún, Hotel Laurel Cancún Centro offers air-conditioned rooms, an outdoor swimming pool, free WiFi and a terrace.

Luxurious Accommodations: Experience comfort in our air-conditioned rooms equipped with a desk, flat-screen TV, and private bathroom. Relax in style with our cozy bed linen and fluffy towels.

Relaxing Outdoor Amenities: Unwind by taking a refreshing dip in our inviting outdoor swimming pool or soak up the sun on our charming terrace, perfect for enjoying the Cancún weather.

Prime Location: Explore nearby attractions like Cancun Bus Station, Cancun Government Palace, and Puerto Juarez Beach. With Cancún International Airport just 18 km away, your travels are made convenient.

Ready to experience a blend of comfort and convenience? Book your stay at Hotel Laurel Cancún Centro now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.5
Based on 124 reviews
Cleanliness: 4.39
Service: 7.36
Location: 8.4
Room Quality: 5.35
Amenities: 4.88
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 6.36
M
Moreno • solo_traveller • mx
1
Cons:

El señor de recepción contesta de mala gana

2026-09-17 • via Nuitee
M
Mariana • solo_traveller • mx
1
Desagradable nunca más lo volvería a usar.
Pros:

La ubicación está en una zona peligrosa y no hubo nada que me gustara

Cons:

El hotel huele a caño y el agua huele horrible.

2026-09-14 • via Nuitee
R
Rolando • solo_traveller • mx
8
2026-09-14 • via Nuitee
K
keyla • solo_traveller • mx
7
Pros:

Que por el precio te incluye un desayuno básico, el frigobar muy bien, muy buena actitud de los empleados.

Cons:

El agua de la alberca estaba un poco turbia, el agua corriente tenía un Olor extraño, el olor de la alcantarilla se sale un poco en el baño.

2026-09-13 • via Nuitee
J
Jose Angel • solo_traveller • mx
9
2026-09-04 • via Nuitee
F
Frías • couple • es
7
Buena ubicación
Pros:

Nos brindó lo que necesitábamos para una noche de paso.
Está muy cerca de la estación de buses ADO y el
desayuno incluido (tostadas, huevos revueltos, frijoles y café) estaba correcto.

Cons:

Las instalaciones podrían estar más cuidadas y los vasos y tazas del comedor más limpios/ nuevos.
Encontramos algunos insectos pequeños en la cama.
El café del desayuno puede mejorar bastante.

2026-09-01 • via Nuitee
D
Del Angel • solo_traveller • mx
3
Pros:

Que estaba céntrico

Cons:

Que no es tal como se muestra en las fotos y el desayuno que prometen no lo dan

2026-08-29 • via Nuitee
R
Rafet • couple • tr
1
Çok kötü idi yorgun kalktım miktop kapmazsam mutlu olacağım
Pros:

Konumu sadece

Cons:

Hiçbirşeyini beğenmedim. Oda kokuyordu çünkü cam yoktu havalancak Akşam giriş çıkış cezaevi gibi her defadında kilitlenip açılıyor banyo tuvalete ben sığamadım lobi yok oturacak Havuz ise varmı yokmu belli değil banyoda şampuan yok su çok az akıyor sabun kuymuşlar mecburen yıkadım saçlarım kayış gibi oldu temizlenmedi 4 gün kaldım burda iki akşamı peşin ödediğim için mecburen kaldım Hemen başka bir otele geçtim yakın fiattı ama mükemmeldi

2026-08-28 • via Nuitee
J
JHON • couple • co
7
BUENA RELACION CALIDAD PRECIO
Pros:

NEVERA EN LA HABITACION, CERCA AL CENTRO

Cons:

ATENCION REGULAR

2026-08-28 • via Nuitee
L
López • solo_traveller • mx
10
Pros:

El personal es muy amable y está en el centro

Cons:

Que dure 4 días y no entraron a limpiar ni a poner toallas limpias ni papel, no sé si sea por seguridad tal vez

2026-08-26 • via Nuitee
S
samuel%20 • couple • mx
10
Pros:

el desayuno muy rico

2026-08-20 • via Nuitee
S
samuel%20 • couple • mx
9
confortable
Pros:

el desayuno sencillo,pero muy rico y la ubicacion exelente

2026-08-19 • via Nuitee
A
Alessia • couple • it
6
Di passaggio
Pros:

Il parcheggio

Cons:

Il bagno

2026-08-18 • via Nuitee
A
Alice • solo_traveller • ca
2
2026-08-16 • via Nuitee
Y
Yanira • couple • es
4
Cons:

Estaba muy muy sucio todo, la cerradura de la puerta medio rota, las paredes completamente sucias… No fue agradable dormir en sus habitaciones.

2026-08-13 • via Nuitee
G
genaro miguel • solo_traveller • mx
5
2026-08-11 • via Nuitee
P
Priscilla Sarahí • solo_traveller • mx
3
2026-08-10 • via Nuitee
A
Ariel Manuel • couple • cr
5
Lugar apto para pasar una sola noche
Pros:

La ubicación muy céntrica

Cons:

Mucho olor a Cigarro en las áreas comunes, pasillos muy sucios , al agua de la regadera con olor a estancada .. fuga en en la baño.. el aire no enfriaba

2026-08-06 • via Nuitee
E
Eduardo • family_with_children • us
1
Do not stay here
Pros:

Horrible very dirty.

Cons:

Stained sheets. Hair all over the bathroom floor, mold in the controls

2026-08-05 • via Nuitee
C
Chrystal • couple • us
1
Very dirty and not healthy
Pros:

Nothing this was a prostitution place by my eyes

Cons:

Bathroom had pubic hair all over the floor. The sheets on the bed had stains on them. The mattress had holes in them ants all over the place

2026-08-04 • via Nuitee