Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
High-quality food
Spacious and clean rooms
Cons:
Unpractical room layouts
Some amenities need renovation
Service inconsistencies

Categories

Cleanliness
8.89
Several reviews mentioned the cleanliness of the rooms as very good, but minor annoyances were noted.
Service
9.36
Overall sentiment reflects that the service was friendly and helpful, especially in the dining area.
Location
9.4
The location was frequently praised in multiple reviews as excellent.
Room Quality
8.35
While rooms were generally clean, some guests found them unpractical and in need of modernization.
Amenities
8.38
The amenities offered were satisfactory, but the wellness area was noted to need renovation.
Value for Money
9.34
Many guests found the quality appropriate for the price paid, despite some minor complaints.
Food and Beverage
8.89
The food variety and quality received positive remarks, though service issues were noted.
Overall Experience
9.36
The overall experience was positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:15

Property Description

Luxurious Spa Experience

The Hotel Alpine Palace boasts a stunning 2,000 m² spa area with 9 saunas, indoor and outdoor pools, and a brine pool. Relax in the Troadkasten with a Finnish sauna and panoramic mountain views. Indulge in high-quality spa treatments and beauty services at the Body & Soul Centre.

Award-Winning Dining

Savor culinary delights at the Arte Vinum restaurant, awarded 2 toques by Gault Millau. Enjoy meals at the traditional Bürgerstube, modern Palace and Red Oyster restaurants, or the cosy Rauchkuchl. Unwind at the sun terrace, winter garden, or the stylish Woods cocktail bar.

Year-Round Activities

Whether skiing in winter or hiking, mountain biking, and water sports in summer, the Alpine Palace offers a plethora of activities. Professional ski instruction, kids' activities, guided hikes, and the Joker Card for free local benefits make your stay unforgettable.

Book now to experience the ultimate Alpine getaway at Hotel Alpine Palace!

Important information:

Please note that different extra bed prices apply according to season.

Please be informed that this property is located in the center of Hinterglemm where in summer weekly outdoor festivities and in winter apres-ski parties take place. Some noise disturbances can occur.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

9
Based on 429 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
J
Jens • family_with_children • at
10
2026-03-20 • via Nuitee
P
Petra • extended_group • at
10
Pros:

wir haben einen tollen Aufenthalt gehabt und das Personal wir wirklich außergewöhnlich!!

2026-03-19 • via Nuitee
M
Michaela • couple • at
10
2026-03-19 • via Nuitee
C
Charlotte • couple • at
10
Pros:

Perfekter Aufenthalt mit tollem Personal!

Cons:

Der Wellnessbereich ist leider viel zu klein uns muss dringend renoviert werden.

2026-03-11 • via Nuitee
J
Jan • family_with_children • cz
10
2026-03-11 • via Nuitee
A
Andreas • family_with_children • de
8
Pros:

Tolle Lage direkt neben Piste/Gondel. Kinderbereixh mit Betreuung.

Cons:

Zimmertemperatur nicht individuell im Zimmer aufräumen einstellbar (und allgemein recht warm im Hotel).

2026-03-10 • via Nuitee
L
Larysa • family_with_children • ua
10
2026-03-08 • via Nuitee
J
Jana • extended_group • at
10
2026-03-07 • via Nuitee
T
Thomas • extended_group • at
10
2026-03-07 • via Nuitee
T
Thomas • extended_group • at
10
2026-03-02 • via Nuitee
D
Daniel • couple • at
10
2026-03-02 • via Nuitee
T
Tania • couple • gb
9
Great location but the hotel was too hot and when we opened the bedroom window we could hear noise from apres ski bar. F
Pros:

The spa was fantastic

Cons:

The beds were uncomfortable

2026-03-01 • via Nuitee
H
Henk • couple • at
10
2026-02-27 • via Nuitee
P
Peter • extended_group • at
10
2026-02-26 • via Nuitee
P
Peter • extended_group • at
10
2026-02-24 • via Nuitee
Z
ZEYNEP • family_with_children • tr
8
2026-02-23 • via Nuitee
J
Jeroen • extended_group • nl
7
2026-02-14 • via Nuitee
S
Scott • family_with_children • au
9
Great place to experience our Alpine dream holiday
Pros:

Restaurant, staff, ski locker and proximity to lifts

Cons:

Room temperature and beds

2026-02-11 • via Nuitee
A
Andrea • couple • de
10
2026-02-08 • via Nuitee
B
Bas • extended_group • nl
10
2026-01-31 • via Nuitee