Ninos Grand Beach Resort

Мало дитячих майданчиків, хотілося, щоб був аквапарк

The only positive thing about this property was the remote and isolated location. Unfortunately, everything else about our stay was deeply concerning.

The staff were incredibly rude and unprofessional throughout our stay. After I made a complaint regarding undercooked and raw chicken that had been served to me, management threatened us with police involvement and even suggested I could be arrested simply for raising the complaint. I have screenshots of the conversations, which I will attach to this review.

If you make a complaint at this hotel, they appear to try to intimidate or evict guests rather than resolve the issue professionally. Booking.com and the hotel asked what resolution I would like regarding the problems we experienced, and I suggested a room upgrade as a gesture of goodwill. I was then accused of “blackmailing” the hotel and told this was supposedly a criminal offence in Greece, which was completely unacceptable and highly aggressive.

Another major issue was privacy and security. I specifically used the “Do Not Disturb” sign and asked cleaners not to enter my room. Despite this, housekeeping still entered. I personally caught one cleaner rummaging through my belongings. When confronted, she pretended not to understand English. I immediately reported this to reception but was called a liar. The hotel has CCTV cameras in the corridors facing guest rooms, yet when I asked management to review the footage proving my sign was on the door, they refused.

Things escalated further when a maintenance worker walked into my mother’s room unexpectedly, causing her significant distress and triggering an angina attack, requiring her medication spray. The hotel showed no sympathy whatsoever.

Ultimately, we were evicted simply for making legitimate complaints regarding food safety, staff behaviour, and privacy concerns. I would strongly advise others to avoid staying here. I will be attaching screenshots of the communication between myself, Booking.

Brak wody butelkowej w pokojach, niezbyt wygodne łóżka

Every day same food is boring and all inclusive drinks are served to 21.00. There is not safety at all in the rooms. We had reservation at junior suit with private pool.The floor was slipery and my partner fall down lucky he didn't hurt himself. I had ny baby with me which was not to safe to let him walk on the slipery floor

1.Sa facut curatenie si schimb lengerie doar o data in timp de 10 zile, restul sejurului doar gunoi se lua
2. Piscina se inchidea la 18:00
3. Șezlonguri la 10:00 deja ocupate toate

Въпреки че хотелът е all inclusive, след 21:00 нямаше бар, където да седнете и да пиете нещо. Баровете, които имаше, бяха извън all inclusive и трябваше да се плаща, което беше доста нелогично и разочароващо. Музиката и развлекателните програми почти липсваха; ако имаше такива, бяха в един от трите платени бара. Затова, въпреки all inclusive, след 21:00 трябваше да се оттеглим в стаите. Шезлонгите на плажа бяха недостатъчни. Въпреки че във всяка стая имаше кафе машина, кафето беше ограничено до 2 на ден. Интернетът беше малко слаб.

-Beach Bar maybe need to be included in all inclusive or to have cheap prices, i think is to much 3.5 euro one espresso.

ilk olarak Yönetim Kadrosu berbat , hiç bir şekilde güler yüzlü değiller bir de üzerine siz onların çalışanıymışsınız gibi tavırlar ve konuşma uslübu bulunmakta , otopark konusunda ciddi sorunlar var ve aracım büyük bir SUV olmasından dolayı kendi görevlililerinin beni kendisinin park ettirmesine rağmen müdür kisvesinde birinin gelip beni azarlayarak buraya arabamı konur sen ne sanıyorsun kendini şeklinde konuşması beni tamamen sinirlendirdi. Yemek konusuna gelecek olursak hergün aynı yemekler , kısıtlı yemekler çeşit azlılığı tamamen fiyasko , 6 gun kaldık ve oglen aksam yemeklerinde sadece makarna yedık , sabahleyin yumurta ya da krep ya da waffle yapan birisi var o da yaptıklarını saklıyor uğraşmak istemiyor sayı ile veriyor kaç kişisin yok okadar veremem gibi tabirler bir otele yakışmayan hareketler , o da temizliği tamamen yarım yamalak , ya üzerimize orteceğimiz ortuyu unutuyorlar ya da yastık değiştirmeyi , iki kez üst üste havlu koymayı unuttular , açıkçası 2000 euro para verip bu kadar mağdur olabileceğim bir tatil daha önce asla yapmadım bundan sonra da Booking üzerinden yapacağım rezervasyonlara çok daha dikkat ederek hareket edeceğim.

Nu merge wi-fi asa cum mi as fi dorit, in rest totul impecabil

Managerul de hotel sare la bătaie la turiști.
A găurit cauciucurile la 1 masina, punând pietre ascuțite la cauciucuri pentru ca a parcat ilegal.parcarea lor fiind betonata. Apus in pericol viata unui copil... no comentarii. Limbaj vulgar si nesimțire la maxim. Curățenie se face 1 data pe săptămâna!

Plaza nije najbolja kao i ulazak u more ima dosta stena, izolovano od centralnog dela mesta