River Hotel

Hotels
8.3 (7899 reviews)
75A East Wacker Drive , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Slow elevator

Categories

Cleanliness
7.81
Several reviews mentioned issues regarding cleanliness, particularly in the room and linens.
Service
8.68
Hotel employees were reported as helpful and kind, contributing positively to the service experience.
Location
9.52
Multiple reviews highlighted the excellent location near downtown and major attractions.
Room Quality
7.97
Rooms were comfortable, but some issues like outdated fixtures were noted.
Amenities
8
Basic amenities were acknowledged, but improvements needed in certain areas like showers.
Value for Money
8.16
The pricing was seen as reasonable for the location, but some guests expected more for the cost.
Food and Beverage
8.01
Food options were not discussed; assumed standard for this hotel tier.
Overall Experience
8.28
Guests generally enjoyed their stay, with the location being a major highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:11

Property Description

Luxurious Boutique Hotel in Downtown Chicago

Modern Amenities: Enjoy free WiFi, premium bedding, and wall-mounted HDTV in our custom-furnished guestrooms. Some rooms even offer a kitchenette or a cozy seating area for your comfort.

Convenience at Your Fingertips: Benefit from 24-hour concierge services, a well-equipped gym, and 3 state-of-the-art meeting rooms. Stay active with a yoga kit delivered to your room or indulge in room service.

Prime Location: Located along the Chicago River, minutes away from iconic attractions like the Art Institute, Magnificent Mile, and Millennium Park. Book your stay at River Hotel for a truly unforgettable Chicago experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests under the age of 21 years must be accompanied by a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 53 per day.

Location

Guest Reviews

8.3
Based on 7899 reviews
Cleanliness: 7.81
Service: 8.68
Location: 9.52
Room Quality: 7.97
Amenities: 8
Value for Money: 8.16
Food and Beverage: 8.01
Overall Experience: 8.28
L
Lexus • couple • us
10
2026-02-14 • via Nuitee
R
Roque • extended_group • us
10
Pros:

Muy bueno

2026-02-14 • via Nuitee
S
Shelton • solo_traveller • us
10
2026-02-14 • via Nuitee
M
Marlen • family_with_children • mx
9
Pros:

Me encantó la ubicación, ir caminando a muchos lugares de interés fue lo máximo, además estar frente a la torre Trump fue espectacular, la vista al río mientras nevaba fue un momento que guardaré en mi corazón ❤️ ya que fue la primera vez que vi nevar en mi vida

Cons:

Que el estacionamiento no estan en el hotel y lo cobran aparte, pero eso es algo común en USA. Pero como mexicana no estoy acostumbrada a eso y no me gusta

2026-02-14 • via Nuitee
M
Mathilde • extended_group • fr
9
2026-02-14 • via Nuitee
H
Heather769 • family_with_children • us
10
2026-02-14 • via Nuitee
J
Julian • couple • de
8
2026-02-13 • via Nuitee
J
Jessinnette • couple • us
10
Pros:

Todo excelente

Cons:

No me devolvieron mi depósito

2026-02-13 • via Nuitee
G
Gerald • couple • us
10
2026-02-12 • via Nuitee
S
Sidamonidze • family_with_children • ge
6
Pros:

It's in a very good location

2026-02-12 • via Nuitee
S
Shelton • solo_traveller • us
10
2026-02-12 • via Nuitee
G
George • solo_traveller • gr
8
2026-02-11 • via Nuitee
K
Karolina • solo_traveller • pl
8
Super lokalizacja, niezły widok z okna, pan przy checkin był absolutnie uroczy i bardzo uprzejmy
Pros:

Lokalizacja najlepsza w mieście. Blisko wszędzie, także do komunikacji miejskiej. Widok z okna super!

Cons:

Pokoje jednak są trochę małe, ciężko było się nam pomieścić z trzema walizkami ale byliśmy tam tylko 3 dni więc do przeżycia na krótki wypad.

2026-02-11 • via Nuitee
L
Linda • family_with_children • gb
9
Pros:

Location outstanding

2026-02-11 • via Nuitee
T
Tanisha • couple • us
10
2026-02-11 • via Nuitee
J
Jens • extended_group • nl
9
2026-02-11 • via Nuitee
L
LaDarionne • couple • us
9
2026-02-11 • via Nuitee
M
Maxi-Marie • couple • ch
5
Top Lage, renovierungsbedürftig
Pros:

Die Lage der Unterkunft ist sehr gut. Sie befindet sich direkt am „River Walk“ und ist nur wenige Gehminuten von den L-Bahn-Linien sowie von attraktiven Vierteln mit vielfältigen Restaurants und guten Einkaufsmöglichkeiten entfernt.
Die Freundlichkeit der Mitarbeiter (s. unten).

Cons:

Das Hotel wirkt insgesamt in die Jahre gekommen. Die Möbel sind deutlich abgenutzt. Zudem mussten wir das ursprünglich zugewiesene Zimmer wechseln, da dieses weder im Zimmer noch im Badezimmer ausreichend gereinigt war (u. a. Rückstände in der Toilette sowie Kaffeeflecken im Bereich der Minibar, Boden nicht sauber). Positiv hervorzuheben ist jedoch die sehr freundliche und hilfsbereite Art der Mitarbeitenden: Uns wurde umgehend und unkompliziert ein neues Zimmer zur Verfügung gestellt.

2026-02-10 • via Nuitee
M
Mendoza • extended_group • us
10
2026-02-10 • via Nuitee
M
Mambetov • couple • us
10
2026-02-10 • via Nuitee