PLAZA Premium Wien

Hotels
8.5 (9255 reviews)
5 Hertha-Firnberg-Strasse , Vienna , at

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good breakfast options
Comfortable rooms
Cons:
Cleanliness issues reported
Service delays and deficiencies

Categories

Cleanliness
7.33
Multiple comments on cleanliness issues, including found hair and unemptied trash.
Service
8.3
Mixed reviews; some staff were helpful, but several issues in check-in and bar service.
Location
7.84
Location noted as decent but not ideal.
Room Quality
9.79
Rooms generally praised for comfort and cleanliness.
Amenities
8.82
Spa facilities received mixed reviews; sauna hours limited.
Value for Money
8.78
Good breakfast and overall accommodations worth the price.
Food and Beverage
7.83
Breakfast received some complaints regarding temperature; bar service not satisfactory.
Overall Experience
9.3
Overall satisfaction is high, despite some specific concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:32

Property Description

Luxurious Accommodation in Vienna

Modern Amenities: Enjoy a fitness centre, sauna, and ATM at PLAZA Premium Wien. Stay connected with free WiFi and unwind at the terrace and bar.

Comfortable Rooms: Relax in air-conditioned rooms with flat-screen TVs, safety deposit boxes, and private bathrooms featuring free toiletries and hairdryers. Bed linen and towels are provided for your convenience.

Convenient Services: Start your day with a buffet breakfast and make use of the business centre. Multilingual staff, private parking, and vending machines for snacks and drinks add to the ease of your stay.

Experience the best of Vienna at PLAZA Premium Wien - Book your stay now!

Important information:

Guests are advised that pets are not allowed in the restaurant nor in the buffet area.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 9255 reviews
Cleanliness: 7.33
Service: 8.3
Location: 7.84
Room Quality: 9.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 7.83
Overall Experience: 9.3
A
Artem couple ua
10
2026-03-14 via Nuitee
A
Altan Firat extended_group de
8
2026-03-14 via Nuitee
L
Luciano couple it
8
Pros:

Ambiente confortevole con ricca offerta di servizi.
Staff gentile e accogliente.

Cons:

La posizione non è ottima per i turisti in quanto lontana dal centro e poco serviti dai mezzi di trasporto pubblico.

2026-03-14 via Nuitee
D
Diether solo_traveller de
7
Cons:

Wenn eine Parkmöglichkeit angeboten wird, so sollte es auch so sein. War mit Transporter mit Anhänger unterwegs. Die Person an der Rezeption konnte mir nicht weiterhelfen. Wollte mir den Busparkplatz nicht zur Verfügung stellen obwohl der frei war und konnte mir auch keine Alternative nennen. " Suchen Sie in der Umgebung.... " Sonntagabend in Wien mit Anhänger

2026-03-13 via Nuitee
S
Sara couple si
2
2026-03-13 via Nuitee
A
Anita couple fr
8
Good value for the price!
Pros:

The beds were comfortable, I slept like a baby. The gym and sauna were surprisingly clean with good cardio machines. Breakfast was amazing. Bottom line : this hotel is very good value for money.

Cons:

We had an issue with Booking.com listing a “double room” as having 2 single beds and a sofa bed. We needed 2 beds but were given a room with one double bed. The helpful night manager was efficient and friendly and accommodated us quickly.

2026-03-12 via Nuitee
Y
Yusuke couple cz
10
2026-03-11 via Nuitee
G
Genc solo_traveller al
6
Pros:

The place was nice

Cons:

I was told from the reception that they were calling a taxi for the airport with a flat fee. When I arrived, I had to pay double what I was told. Despite this was an external service, when I called the hotel, they didn't assume any responsibility

2026-03-11 via Nuitee
M
Mădălina couple es
10
2026-03-11 via Nuitee
J
Jakob solo_traveller at
8
2026-03-11 via Nuitee
N
Neda couple at
10
2026-03-11 via Nuitee
M
Miklós solo_traveller hu
10
Pros:

Alles gut whar und tip top alles.

2026-03-10 via Nuitee
I
Ibrahim solo_traveller nl
9
2026-03-10 via Nuitee
K
Krsta couple dk
8
2026-03-10 via Nuitee
A
Andrijana family_with_children at
8
2026-03-09 via Nuitee
F
Florian couple de
7
Pros:

Zimmer war sauber und ruhig gelegen. Check-in und Check-out liefen reibungslos. Frühstück war sehr gut auch von der Auswahl vielfältig

Cons:

Hotelbar - Abends noch gemütlich dort sitzen wäre möglich gewesen, aber das Bier ist ausgegangen war die Aussage vor Ort. Gäste gingen zur Tankstelle und haben sich selbst versorgt das sollte einem Hotel doch zu denken geben. Cocktails für 14,90€ ist das eine, aber dann gerne auch in vernünftiger Qualität.

2026-03-09 via Nuitee
S
Sally solo_traveller eg
9
Pros:

Everything was good , lovely staff , good location, large clean room.

Cons:

I didn't find the label of cleaning the room inside the room .

2026-03-09 via Nuitee
M
Miletic couple ch
10
Pros:

Le stanze erano belisime. Molto pulite. E la cosa importante era che era bello caldo. Tutto personale era gentilissimo.

2026-03-08 via Nuitee
J
Jakub couple pl
10
2026-03-08 via Nuitee
F
Firas couple at
4
2026-03-08 via Nuitee