Alma Del Mar

Hotels
Cra. 2 #7-55 , Cartagena de Indias , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Cashless payment available
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Review Highlights

Pros:
Very good/excellent location (multiple mentions)
Friendly and helpful staff in several reviews
Clean and organized for some guests
Helpful check-in service (early arrival, luggage storage)
Good shared/work area on 2nd floor noted by one guest
Some guests mentioned good price-to-offer relationship
Cons:
Rooms are small and sometimes humid
Uncomfortable beds and awkward shower layout
Water outages and occasional power outages reported
No reliable internet for some guests
Limited amenities (no kitchen; only microwave/coffee behind desk)
Inconsistent service: at least one report of rude/unhelpful staff
Poor coffee/food and a report of a 'terrible' bathroom
Some guests feel the price is too high for what is offered

Categories

Cleanliness
1
Mixed reports: some guests said rooms and common areas were very clean and organized, but others reported very humid, poorly kept bathrooms and a 'terrible' bathroom; inconsistent cleanliness.
Service
1
Generally friendly and helpful reception and staff in several reviews (helpful with early arrival, luggage storage), but at least one report of rude/unhelpful staff (specific complaint about an employee).
Location
1
Consistently praised: very good/excellent location, close to everything and convenient for guests.
Room Quality
1
Multiple complaints about very small rooms, humid conditions, awkward shower placement, and uncomfortable beds; rooms do not meet expectations for comfort.
Amenities
1
Limited amenities: no kitchen, basic microwave/coffee maker behind desk; reports of no internet, water outages and occasional power issues reduce amenity reliability.
Value for Money
1
Mixed: some guests praised good price-to-offer ratio, others felt the price was too high for what was provided; overall slightly negative balance.
Food and Beverage
1
Very limited F&B offerings; coffee service criticized for poor taste, no real dining options.
Overall Experience
1
Polarized experiences: many guests felt comfortable, safe and enjoyed their stay (friendly staff, location, cleanliness for some), while others had serious issues (water/power outages, poor room quality). Aggregate leans positive due to repeated praise for location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 04:28

Property Description

Discover a comfortable haven just steps from the stunning Bocagrande Beach at Alma Del Mar, where your perfect getaway awaits!

Convenient Location
Situated a mere 2-minute walk from the beach, enjoy sun-soaked days and endless fun, with local attractions like the Palace of the Inquisition and Bolivar Park just a short distance away.

Comfort and Modern Amenities
Each room is thoughtfully designed with air conditioning and a private bathroom, ensuring your stay is as comfortable as possible. Enjoy the latest entertainment with a flat-screen TV in every room, complemented by complimentary toiletries.

Exceptional Service
Experience top-notch service with our 24-hour front desk and convenient room service, ensuring that all your needs are met with a smile during your stay in Cartagena de Indias.

Don't miss the chance to make unforgettable memories—book Alma Del Mar today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
H
Humberto • solo_traveller • co
10
Bueno, bonito y barato
Pros:

Muy bien ubicado, precio muy económico, aseado y cómodo

Cons:

Todo me pareció bueno

2026-05-16 • via Nuitee
L
Lida • solo_traveller • co
8
2026-05-15 • via Nuitee
C
Carlos • solo_traveller • co
9
Pros:

Personal amable y excelente ubicación

Cons:

La ducha del baño no esta en buen estado

2026-05-15 • via Nuitee
D
Darryn • couple • co
3
2026-05-15 • via Nuitee
A
Argenis Eduardo • couple • cl
10
Muy bueno a comparación con el precio
Pros:

La ubicación es excelente ✅

Cons:

Que un día cortaron el agua avisamos y la dieron

2026-05-11 • via Nuitee
P
Priscila • extended_group • br
10
Maravilhosa
Pros:

Gostei de tudo!!

Cons:

Nada!

2026-05-11 • via Nuitee
G
Gustavo • solo_traveller • co
10
2026-05-10 • via Nuitee
B
Bermúdez Carrillo • solo_traveller • co
10
Super Buenísimo
Pros:

La atención y amabilidad de todos los q trabajan es maravillosa el buen trato su preocupación por mantener aseado, me encantó q se puede dormir delicioso sin calor las habitaciones super frescas así no tengas el aire prendido de hecho lo pagábamos porq nos daba mucho frío eso nos encantó, lo cerca a la playa y a todo supermercados por montones Ara, D1, Carulla, olímpica surti 24 q fue el q más nos encantó con sus almuerzos caseros la verdad volveré a este hotel con mi esposo está oportunidad vine con mi hija y nos encantó es más bonito de lo q crees para el precio supera demasiado todo los felicito, también me encantó la ayuda con tu equipaje lo guardan mientras entregan habitación y después de q entregas también te lo guardan teníamos vuelo a las 10 PM y nos guardaron las maletas y nos facilitaron duchas para bañarnos antes de salir estoy encantada con su servicio

Cons:

No tengo queja alguna

2026-05-08 • via Nuitee
N
NELLY • family_with_children • co
10
Encantadora como cartagena
Pros:

El servicio de todos fue excelente, las instalaciones totalmente limpias e impecables, la comida muy deliciosa (desayuno), terraza súper comoda

Cons:

Así se suba el precio incluyan el desayuno, es muy rico

2026-05-07 • via Nuitee
J
Jonathan • solo_traveller • co
10
2026-05-05 • via Nuitee
L
Leandro • solo_traveller • br
6
2026-04-24 • via Nuitee
C
Carlos julio • family_with_children • co
10
2026-04-23 • via Nuitee
D
Douglas • solo_traveller • co
9
Great little place
Pros:

Great location
Clean room

Cons:

It would be even better if there was a fridge and hot water

2026-04-22 • via Nuitee
C
Claudia • couple • ar
6
Pros:

Tenía aire acondicionado, era cómodo

Cons:

No tenía ninguna ventana que dé al exterior, como así también para bañarse solo contaba con agua fría. cuando llegamos nos cobraron los impuestos por lo que subió el monto especificado en la página, luego de ellos conversamos y nos compensaron con dos días de desayuno por la diferencia

2026-04-22 • via Nuitee
C
Colombia • couple • co
9
Pros:

Ubicación Excelente

2026-04-21 • via Nuitee
O
Ochoa • solo_traveller • co
10
Reserve para mi mamá
Pros:

Hice una reserva para mi mamá y su esposo. Me dijeron que les fue super bien, que el chico de la entrada fue muy amable, que la habitacion limpia, que todo fue muy bien de acuerdo a lo que pagaron y que muy cerca de la playa.

Cons:

No me dijeron nada de esto.

2026-04-21 • via Nuitee
M
Miklosh • couple • de
4
No volvería al hotel
Pros:

El personal era amable

Cons:

La habitación tenía mal olor y el último día se cayó la puerta por falta de mantenimiento. El baño también no estaba muy limpio y en buen mantenimiento

2026-04-20 • via Nuitee
M
Melo • family_with_children • co
10
2026-04-20 • via Nuitee
C
Caroline • couple • br
8
Bom custo benefício, mas na entrega conforto!
Pros:

Localização excelente!

Cons:

Não tem frigobar no quarto, sai pouca água do chuveiro e da pia. Na primeira vez que hospedamos ficamos em um quarto no fundo, o que foi bom pois minimizou o barulho na segunda vez ficamos em um quarto em frente à rua, MUITO barulho, inclusive das pessoas que ficavam conversam nos sofás em frente ao quarto bem cedo! E não tinha blackout na janela do quarto.

2026-04-19 • via Nuitee
V
valencia • solo_traveller • co
10
Pros:

La tranquilidad del lugar

Cons:

N/A

2026-04-18 • via Nuitee