Alma Del Mar

Hotels
Cra. 2 #7-55 , Cartagena de Indias , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Cashless payment available
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Review Highlights

Pros:
Very good/excellent location (multiple mentions)
Friendly and helpful staff in several reviews
Clean and organized for some guests
Helpful check-in service (early arrival, luggage storage)
Good shared/work area on 2nd floor noted by one guest
Some guests mentioned good price-to-offer relationship
Cons:
Rooms are small and sometimes humid
Uncomfortable beds and awkward shower layout
Water outages and occasional power outages reported
No reliable internet for some guests
Limited amenities (no kitchen; only microwave/coffee behind desk)
Inconsistent service: at least one report of rude/unhelpful staff
Poor coffee/food and a report of a 'terrible' bathroom
Some guests feel the price is too high for what is offered

Categories

Cleanliness
1
Mixed reports: some guests said rooms and common areas were very clean and organized, but others reported very humid, poorly kept bathrooms and a 'terrible' bathroom; inconsistent cleanliness.
Service
1
Generally friendly and helpful reception and staff in several reviews (helpful with early arrival, luggage storage), but at least one report of rude/unhelpful staff (specific complaint about an employee).
Location
1
Consistently praised: very good/excellent location, close to everything and convenient for guests.
Room Quality
1
Multiple complaints about very small rooms, humid conditions, awkward shower placement, and uncomfortable beds; rooms do not meet expectations for comfort.
Amenities
1
Limited amenities: no kitchen, basic microwave/coffee maker behind desk; reports of no internet, water outages and occasional power issues reduce amenity reliability.
Value for Money
1
Mixed: some guests praised good price-to-offer ratio, others felt the price was too high for what was provided; overall slightly negative balance.
Food and Beverage
1
Very limited F&B offerings; coffee service criticized for poor taste, no real dining options.
Overall Experience
1
Polarized experiences: many guests felt comfortable, safe and enjoyed their stay (friendly staff, location, cleanliness for some), while others had serious issues (water/power outages, poor room quality). Aggregate leans positive due to repeated praise for location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 04:28

Property Description

Discover a comfortable haven just steps from the stunning Bocagrande Beach at Alma Del Mar, where your perfect getaway awaits!

Convenient Location
Situated a mere 2-minute walk from the beach, enjoy sun-soaked days and endless fun, with local attractions like the Palace of the Inquisition and Bolivar Park just a short distance away.

Comfort and Modern Amenities
Each room is thoughtfully designed with air conditioning and a private bathroom, ensuring your stay is as comfortable as possible. Enjoy the latest entertainment with a flat-screen TV in every room, complemented by complimentary toiletries.

Exceptional Service
Experience top-notch service with our 24-hour front desk and convenient room service, ensuring that all your needs are met with a smile during your stay in Cartagena de Indias.

Don't miss the chance to make unforgettable memories—book Alma Del Mar today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
B
Barbara • family_with_children • cl
5
Aceptable
Pros:

Muy buena ubicación

Cons:

El baño no estaba en tan buenas condiciones y solo tenía agua fría, y un día encontramos una cucaracha, pedimos limpieza y no la fueron a hacer, tuvimos q limpiar nosotros.
Y mucho ruido en las instalaciones, de los mismas personas que se alojaban ahí

2026-03-26 • via Nuitee
M
Mauro • solo_traveller • co
9
Pros:

Excelente ubicación

Cons:

La ducha casi no tiene fuerza

2026-03-26 • via Nuitee
A
albeiro • couple • co
1
Cons:

La verdad me pareció de mal gusto que faltando unos pocos días para viajar me tocó cancelar la reserva que porque no me podían atender uno escha opciones y propuestas y se va con la que mejor le parezca pero no quede conforme con esa desición que tomaron de último momento

2026-03-26 • via Nuitee
K
Ken • couple • us
8
Two quick night, just needed a bed
2026-03-26 • via Nuitee
A
Andres • couple • co
10
Pros:

Bueno todo

2026-03-25 • via Nuitee
V
Varela • couple • ar
6
Pros:

Muy buena ubicación y recepción 24 hs , lugar barato . El personal amable.

Cons:

No había heladeras en las habitaciones, mucho olor a humedad ya que no tiene nada de ventilación. No limpiaron cuando lo pedimos . Y no tiene desayuno .

2026-03-25 • via Nuitee
M
MELLA • couple • cl
10
Pros:

Excelente ubicación, personal amable.

2026-03-23 • via Nuitee
N
Nascon • extended_group • co
7
2026-03-23 • via Nuitee
C
Christian • couple • co
7
Buena relación precio con lo que ofrece, muy buena ubicación, habitaciones no muy lindas
Pros:

Buena ubicación y buena relación precio con los que ofrece el hotel

Cons:

La habitación es muy pequeña no se ve muy bonita que digamos, la ducha del baño que nos toco es muy incómoda, tiene la ducha pegada a una columna lo que hace incómodo el bañarse, cuando estuvimos se fue el agua todo el día en todo el barrio y el hotel no tiene reservas, nos dio un galón de agua para “limpiarnos”, si resolvió a medias pero mejor tener tanque de reserva

2026-03-21 • via Nuitee
L
Laura Alejandra • extended_group • co
8
Pros:

La amabilidad del personal.

2026-03-20 • via Nuitee
C
Camilo • couple • co
9
Bueno
Pros:

La atención al ingreso
El check in era a las 3pm Pero yo llegue a las 9:30 am
Me guardaron el equipaje y me dejaron utilizar baño ducha

2026-03-20 • via Nuitee
L
Ludimila • couple • br
9
Pros:

Adorei a estadia! O lugar é excelente, muito bem localizado e perto de tudo, o que facilitou bastante durante a viagem. Estava tudo muito limpo e organizado, exatamente como nas fotos.
Os recepcionistas foram bastante educados e o custo benefício ótimo.

2026-03-19 • via Nuitee
M
María José • solo_traveller • co
4
2026-03-17 • via Nuitee
L
Lida karina • family_with_children • co
7
2026-03-14 • via Nuitee
P
Pinzon • family_with_children • co
10
2026-03-11 • via Nuitee
N
Noemy • solo_traveller • us
7
Really enjoyed my stay, felt comfortable and safe.
Pros:

Staff were very friendly and helpful. Excellent location. Nice spacious area in the 2nd floor to work, sit or hang out.

Cons:

One night the water was not running, another night the lights went out in the middle of the night. The room was small. No kitchen available. There’s a microwave and coffee maker and some dishes available behind the front desk.

2026-03-10 • via Nuitee
J
José Efraín • couple • co
1
Publicidad engañosa eñ Booking.com y la verdad perdida de tíempo por favor mejorar .
Pros:

N/A

Cons:

No me quede a dormir me regresaron el dinero no me gusto el cuarto el baño terrible sin enchapé.

2026-03-09 • via Nuitee
G
Gretel Lucia • extended_group • pe
10
2026-03-08 • via Nuitee
P
Puentes Garzón • family_with_children • co
9
Pros:

Buena ubicación, cómodo y bonito

2026-03-07 • via Nuitee
A
Ana • couple • co
3
Mal para una noche
Pros:

La ubicación.

Cons:

El personal sin disposición, la Sra Dayana con pésima disposición de atención al cliente, displicente, contesta feo, no resuelve nada.
No hay internet, el precio es realmente caro para lo que ofrecen.

2026-03-07 • via Nuitee