Alma Del Mar

Hotels
Cra. 2 #7-55 , Cartagena de Indias , CO

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Pets allowed
Luggage storage
Non-smoking throughout
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Review Highlights

Pros:
Very good/excellent location (multiple mentions)
Friendly and helpful staff in several reviews
Clean and organized for some guests
Helpful check-in service (early arrival, luggage storage)
Good shared/work area on 2nd floor noted by one guest
Some guests mentioned good price-to-offer relationship
Cons:
Rooms are small and sometimes humid
Uncomfortable beds and awkward shower layout
Water outages and occasional power outages reported
No reliable internet for some guests
Limited amenities (no kitchen; only microwave/coffee behind desk)
Inconsistent service: at least one report of rude/unhelpful staff
Poor coffee/food and a report of a 'terrible' bathroom
Some guests feel the price is too high for what is offered

Categories

Cleanliness
1
Mixed reports: some guests said rooms and common areas were very clean and organized, but others reported very humid, poorly kept bathrooms and a 'terrible' bathroom; inconsistent cleanliness.
Service
1
Generally friendly and helpful reception and staff in several reviews (helpful with early arrival, luggage storage), but at least one report of rude/unhelpful staff (specific complaint about an employee).
Location
1
Consistently praised: very good/excellent location, close to everything and convenient for guests.
Room Quality
1
Multiple complaints about very small rooms, humid conditions, awkward shower placement, and uncomfortable beds; rooms do not meet expectations for comfort.
Amenities
1
Limited amenities: no kitchen, basic microwave/coffee maker behind desk; reports of no internet, water outages and occasional power issues reduce amenity reliability.
Value for Money
1
Mixed: some guests praised good price-to-offer ratio, others felt the price was too high for what was provided; overall slightly negative balance.
Food and Beverage
1
Very limited F&B offerings; coffee service criticized for poor taste, no real dining options.
Overall Experience
1
Polarized experiences: many guests felt comfortable, safe and enjoyed their stay (friendly staff, location, cleanliness for some), while others had serious issues (water/power outages, poor room quality). Aggregate leans positive due to repeated praise for location and helpful staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 04:28

Property Description

Discover a comfortable haven just steps from the stunning Bocagrande Beach at Alma Del Mar, where your perfect getaway awaits!

Convenient Location
Situated a mere 2-minute walk from the beach, enjoy sun-soaked days and endless fun, with local attractions like the Palace of the Inquisition and Bolivar Park just a short distance away.

Comfort and Modern Amenities
Each room is thoughtfully designed with air conditioning and a private bathroom, ensuring your stay is as comfortable as possible. Enjoy the latest entertainment with a flat-screen TV in every room, complemented by complimentary toiletries.

Exceptional Service
Experience top-notch service with our 24-hour front desk and convenient room service, ensuring that all your needs are met with a smile during your stay in Cartagena de Indias.

Don't miss the chance to make unforgettable memories—book Alma Del Mar today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
N
Nancy • solo_traveller • co
10
Pros:

La atención es muy buena, personal agradable y atento. Las instalaciones bonitas y todo limpio. La ubicación es excelente

2026-09-17 • via Nuitee
V
vasquez torres • solo_traveller • gb
8
muy buena
Pros:

Buena ubicación, buen desayuno (costo extra)

Cons:

Al piso del cuarto le faltaba limpieza.

2026-09-15 • via Nuitee
S
Santiago Salazar • solo_traveller • co
10
2026-09-13 • via Nuitee
R
Rodriguez • solo_traveller • co
10
Pros:

La ubicación es exelente

2026-09-12 • via Nuitee
M
Magda Patricia • couple • mx
10
Genial
Pros:

Excelente ubicación, recepción super amable y el desayuno muy rico! Gracias.

2026-09-10 • via Nuitee
C
Carlos Joaquin • solo_traveller • pe
8
Pros:

La comodidad de las habitaciones

Cons:

Que huele a humedad

2026-09-09 • via Nuitee
C
Carolina • solo_traveller • co
6
Hotel básico, excelente ubicación
Pros:

La ubicación

2026-09-09 • via Nuitee
M
Miguel • solo_traveller • co
9
Pros:

Aseado y amplio. En el baño encuentras jabón, shampoo y acondicionador. El personal muy amable y formal.

2026-09-09 • via Nuitee
L
Ligeng • solo_traveller • ca
1
Cons:

Trying to scam additional 30k cop saying the revelation is for 1 person and not 2 even tho I showed email and proof it is for 2 people and the room with 2 people in booking.com are same price. even tho it is not a lot of money but made the check in process extremely complicated, not pleasant

2026-09-09 • via Nuitee
V
Vasquez • couple • co
10
2026-09-06 • via Nuitee
M
Mora • couple • co
10
2026-09-06 • via Nuitee
O
Ortiz • solo_traveller • pa
10
2026-09-04 • via Nuitee
N
Natalia • couple • co
10
2026-09-04 • via Nuitee
P
Peña Rebolledo • solo_traveller • cl
10
2026-09-04 • via Nuitee
M
Martin elias • family_with_children • co
9
2026-09-02 • via Nuitee
C
Chitiva • solo_traveller • co
8
Pros:

El personal súper amable y colaborador.

Cons:

No habia perchero para colgar ropa, toallas u otros articulos.

2026-09-01 • via Nuitee
A
Arnobis • couple • co
10
2026-08-30 • via Nuitee
M
marco gatica • solo_traveller • cl
1
Estafa
Pros:

No me hospedé en el lugar, solicité cancelación debido a que no era el lugar ni la calidad que se publicaba

Cons:

No me hospedé porque el lugar no tenía ninguna similitud a lo que aparecía en la publicación de Booking

2026-08-28 • via Nuitee
C
cesar camilo • solo_traveller • co
8
2026-08-27 • via Nuitee
P
Pedro • couple • co
7
2026-08-25 • via Nuitee