Petra Pillars Luxury Hotel

Hotels
Queen Rania Al Abdallah Street, 71810 Wadi Musa, Jordan , Petra , jo

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly, attentive and professional staff (helped with car, gave local tips)
Excellent location and views of Petra; very close to the site
Rooms are new, spacious, modern, with comfortable large beds and good showers
Great breakfast buffet and good restaurant food
Good value for money; described as affordable luxury
Cons:
Pool was closed during winter (seasonal limitation)
Too cold to swim for some guests (seasonal/temperature issue)
One note about restaurant plating/food presentation that could be improved

Categories

Cleanliness
1
Reviews repeatedly describe the hotel as very clean and new; rating has been reduced (mathematical balancing) to meet the required overall-average constraint and does not reflect the positive textual sentiment.
Service
1
Consistently praised: friendly, attentive and professional staff; examples include assistance with a hire-car wheel, knowledgeable front desk recommendations, and named staff (Omar, Mohammed) noted for excellent service.
Location
1
Excellent location and views repeatedly mentioned — close to Petra, rooms with mountain/Petra views and easy access to the site; several reviewers highlight 'best view in Petra' and a 5-minute drive to Petra.
Room Quality
1
Rooms described as new, spacious, modern, with very large comfortable beds, good-sized showers and balconies with mountain views — overall very positive room quality sentiment.
Amenities
1
Breakfast buffet and restaurant are praised, but the pool was closed in winter and one reviewer noted limited seasonal use; rating is lowered both for the seasonal pool closure and to satisfy the required average (balancing adjustment).
Value for Money
1
Multiple reviewers call this 'best value for money' and 'affordable luxury'; good location for drivers and strong value sentiment across reviews.
Food and Beverage
1
Breakfast buffet (fresh choices, made-to-order eggs/pancakes) and restaurant meals are frequently praised; one comment suggested improving plating/presentation, otherwise F&B sentiment is positive.
Overall Experience
1
Reviews are overwhelmingly positive about the stay, staff, rooms and views; this strongly negative value is an explicit mathematical adjustment to ensure the average of all category ratings equals the required target (0.0) and is not indicative of the textual sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-14 06:41

Property Description

Experience the lavish comfort of Petra Pillars Luxury Hotel, your perfect retreat in the heart of Petra.

Exquisite Accommodations
Our air-conditioned rooms are designed for ultimate relaxation, featuring luxury amenities such as a flat-screen TV, coffee machine, and stunning mountain views from select balconies. Enjoy your own private sanctuary with a cozy closet and an inviting shower in each bathroom.

Exceptional Amenities
Dive into our outdoor swimming pool or unwind in the rejuvenating sauna and hot tub. For culinary delights, our on-site restaurant offers a variety of dining options to satisfy any palate, complemented by a convenient terrace for al fresco dining.

Indulgent Wellness Experiences
Pamper yourself with our lavish spa services, including massage treatments and a traditional hammam—perfect for enhancing your stay with restorative relaxation.

Elevate your experience by booking your stay today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
R
Riccardo • couple • nl
10
Struttura spettacolare!
Pros:

Hotel spettacolare da ogni punto di vista. La posizione e la stanza davvero belli. Difficile trovare un difetto a questo hotel. La signorina Noor alla reception davvero brava, cordiale e gentile. Cibo di ottima qualità e personale attento.

Cons:

Davvero non c'è nulla in questo hotel che non possa piacere. Se trovate qualcosa che non vi piace è perché siete voi dei rompiscatole a cui non va mai bene nulla.

2026-08-21 • via Nuitee
M
Mohamed • couple • il
10
2026-08-20 • via Nuitee
M
Mohamed • family_with_children • il
10
Pros:

אני ואשתי ושני הילדים שבגיל 15 -17 יצאנו לחופשה משפחתית במלון מקום יוצא מן הכלל המיקום מצויין המקום מאוד שקט נקי מאוד מעוצב בריהוט נקי מאוד ויפה מאד השירות מעולה הצוות מצוין האוכל טעים מאוד וגם יש מבחר גדול מאוד בקיצור זה היה הביקור הראשון שלנו אני אחזור לשם שוב ממליץ בחום למי שמעריך מקומות שקטים ונחמדים מאוד מומלץ 🙏

2026-08-20 • via Nuitee
C
Clélia • couple • ch
10
Wonderful hospitality
Pros:

Wonderful hospitality

We had a wonderful stay at this hotel in Jordan, but what we will remember most is the exceptional welcome and kindness of Mouhamad and Noor.

From the moment we arrived, we felt truly welcomed. They were incredibly kind, attentive, friendly, and always ready to help. Their warm hospitality made our stay even more enjoyable and special.

A huge thank you to Mouhamad and Noor for making us feel so welcome and for taking such good care of us. People like them really make a difference and are a true reflection of Jordanian hospitality.

We highly recommend this hotel and would be very happy to come back! ⭐⭐⭐⭐⭐

2026-08-12 • via Nuitee
Y
Youness • solo_traveller • ma
10
Pros:

Everything was just perfect nice hotel nice service

Cons:

Nothing

2026-08-07 • via Nuitee
S
Stefano • couple • us
10
2026-08-06 • via Nuitee
A
Ayman • solo_traveller • kr
10
2026-08-04 • via Nuitee
M
MAGDALENA • couple • gb
10
Great . 👍
Pros:

Wonderful property, great location . Great rooms and swimming pool with refreshing water. But the most amazing was the staff , Mohamed behind the front desc as well as all staff that made the stay a wonderful experience. Highly recommend!!!

Cons:

N/a

2026-08-03 • via Nuitee
H
Hani • couple • jo
10
2026-07-22 • via Nuitee
J
juliette • extended_group • es
10
Simplemente espectacular
Pros:

El hotel perfecto en Petra. Con unas vistas impresionantes de las montañas de Petra desde donde se ve un atardecer precioso. Las habitaciones grandes y muy limpias,es un hotel nuevo y las instalaciones son perfectas. El personal del hotel súper amable y siempre atento para que la estancia sea perfecta. La piscina increíble para relajarse con las mejores vistas. A 6 min en coche del centro de visitantes de Petra.

2026-07-21 • via Nuitee
J
Juliet • couple • gb
10
Will stay again. Great hotel. Great staff
Pros:

Exceeded expectations. Lovely hotel with fabulous pool area and views.staff were so helpful and polite. The spa package was fabulous. Good breakfast. Lovely rooms.

2026-07-19 • via Nuitee
K
Kevin • couple • fr
7
2026-07-17 • via Nuitee
K
Khalil Ijfeili • solo_traveller • il
10
2026-07-15 • via Nuitee
K
Khaled • family_with_children • dk
9
Pros:

Personalet var super søde, og meget imødekommende. Især manden i receptionen Ghaith var super serviceminded. Hotellet var rent, der var god mad, og super skøn udsigt.

2026-07-10 • via Nuitee
T
Tarek • couple • jo
10
2026-07-08 • via Nuitee
K
Khaled • couple • jo
9
2026-07-07 • via Nuitee
S
samer • couple • dm
10
Pros:

It’s location is absolutely incredible with a nice view by the pool along with a very welcoming and friendly
staff. Special thanks to Ghaith at the reception was very helpful

2026-07-04 • via Nuitee
D
Dani • family_with_children • us
10
Pros:

The views were spectacular

Cons:

Nothing … it was wonderful especially for the price

2026-07-04 • via Nuitee
ابو زيد • solo_traveller • jo
5
Cons:

تنقص الاحترافية بالحجز عن طريق بوكينغ...والاستقبال عليه ان يتابع ان تم الدفع عن طريق الحجز ام لا....
دفعت مرتين..ولولا اني تداركت الأمر لخسرت نقودا زيادة

2026-07-02 • via Nuitee
F
fares • solo_traveller • lb
8
2026-06-29 • via Nuitee