Hotel Casa Bianca by Faranda Boutique

Hotels
•
Faranda Hotels
Cra. 7 #3638 , Cartagena de Indias , co

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Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Ironing service
Hot tub/Jacuzzi
Non-smoking throughout
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Review Highlights

Pros:
Clean and well-maintained hotel
Very friendly, helpful service (WhatsApp support)
Great central/old town location
Comfortable beds and spacious/new rooms
Rooftop pool and boutique/exclusive feel
Good breakfast and personalized experience
Helpful in-room extras (vapor iron)
Cons:
Hot water/shower issues (slow to get hot, doesn't stay hot)
No baby crib/high chair available for families
Nighttime pump/noise in bathroom shaft not resolved
Breakfast seating area described as dark
Room with balcony facing a wall (poor view)
Pool area could use better atmosphere (music/shade)
Perceived poor value for money / expensive
Reported credit-card fraud incident via payment link

Categories

Cleanliness
1
Multiple reviews explicitly praise cleanliness («limpio», “cleanliness was excellent”), so overall positive cleanliness impressions.
Service
1
Service repeatedly described as very friendly, outstanding and responsive (WhatsApp communication praised), though one complaint about unresolved noise was reported.
Location
1
Located in the heart/old town and centrally positioned; some external street noise noted but rooms generally well insulated.
Room Quality
1
Mixed signals: comfortable bed, spacious/new rooms and helpful extras (vapor iron) versus issues like a balcony to a wall, intermittent hot water and night noise.
Amenities
1
Rooftop pool and boutique feel are positives, but missing family amenities (no crib/high chair), and pool area could be improved (vibe/shade/music).
Value for Money
1
Several guests explicitly called the price expensive for the market (250€/night) and not good value; a serious payment/credit-card fraud incident was reported by one guest, worsening perceived value and trust.
Food and Beverage
1
Breakfast described as nice/buffet by multiple guests, though one noted seating was dark.
Overall Experience
1
Overall mixed: many guests report a great, personalized stay and would return, but notable negatives (value, payment fraud, noise, hot water) balance the positives to a neutral net impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-24 02:59

Property Description

Experience elegance and comfort at Hotel Casa Bianca by Faranda Boutique, your premier retreat in Cartagena de Indias.

Ultimate Relaxation
Unwind in our stunning outdoor swimming pool, set amid lush gardens and a serene terrace, perfect for sunny afternoons or evening cocktails at the bar.

Unmatched Comfort
Each air-conditioned room is designed for your perfect stay, featuring modern amenities such as a flat-screen TV, coffee machine, and a private bathroom—all topped off with a minibar for your convenience.

Prime Location
Nestled close to iconic attractions like Cartagena's Gold Museum and Marbella Beach, our hotel ensures you’re at the heart of cultural explorations, making every moment memorable.

Don't miss out on an unforgettable experience—book your stay at Hotel Casa Bianca by Faranda Boutique today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
C
Camila • family_with_children • dk
7
Pros:

El hotel es bonito, limpio y el personal fue muy amable durante toda nuestra estancia. En general tuvimos una buena experiencia.

Cons:

Como punto a mejorar, la ducha no funcionaba bien con el agua caliente: tardaba mucho en salir y no se mantenía caliente el tiempo suficiente. Además, el hotel no dispone de cuna para bebés/niñ@s ni de silla alta para que puedan comer, algo que sería muy útil para familias.

2026-02-01 • via Nuitee
K
Katherine • couple • co
10
Pros:

La atencion

Cons:

Todo perfecto

2026-01-28 • via Nuitee
M
Mendoza • solo_traveller • co
10
Pros:

Excelente todo

Cons:

Todo estuvo perfecto

2026-01-14 • via Nuitee
S
Silvia • couple • de
10
Exclusive hotel in the heart of Cartagena
Pros:

Excellent boutique hotel, highly recommended—especially for a couple’s vacation. The service was incredible; everything can be easily managed via WhatsApp, even before arrival, which made the experience seamless.

Customer service is outstanding, and the small number of rooms makes the stay feel exclusive and truly special. Cleanliness was excellent throughout the hotel. We also spent a lot of time relaxing by the pool, which was perfect for unwinding. Although the area outside can be noisy, the rooms are very well insulated, and I slept without any issues at all.

BTW. There was also a vapor iron in the room to help with the outfits.

Cons:

Nothing

2026-01-13 • via Nuitee
I
Inês • couple • pt
7
Pros:

The day time reception guy was very friendly and spoke English. The bed was really comfortable, and the room spacious. The pool on the rooftop was nice to relax.
Brand new hotel in a nice center location.

Cons:

- Breakfast was buffet, but you’re sitting in the dark - even though the room is facing the windows facade to the Main Street.
- there was a loud noise of a pump or something for hours in the night, coming from the bathroom shaft. Called to complaint about it 3x but that was not resolved or any solution was offered at the time.
- our room had a window balcony to a wall 😅
- pool could use a vibe, like some music and maybe some shades in the lounge chairs.
- found it expensive for Colombia (250€/night), the quality of service could improve

To be completely honest, don’t think it was value for the money.

2026-01-08 • via Nuitee
P
Pieter • solo_traveller • nl
1
Cons:

I had a credit card fraud with a link the hotel send me to pay the hotel when i was there.

2025-12-31 • via Nuitee
M
Menan • solo_traveller • ch
10
2025-12-29 • via Nuitee
P
Pieter • solo_traveller • nl
8
2025-12-02 • via Nuitee
M
Michael • solo_traveller • ch
10
2025-11-23 • via Nuitee
M
Michael • solo_traveller • ch
10
2025-11-23 • via Nuitee
J
Joanna • family_with_children • es
10
Great experience!
Pros:

Everything was good, great stay in a beautiful new hotel in the heart of Cartagena old town. Staff was super nice, helpful and accomodating. Nice breakfast and a personalized experience. I would go back.

Cons:

Nothing

2025-11-19 • via Nuitee