Facilities

Air conditioning
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Ironing service
Hot tub/Jacuzzi
Massage services
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Attentive and friendly staff (several mentions)
Good location
Comfortable bed in some rooms
Spacious storage/closet space
Jacuzzi available when functioning
Cons:
Poor cleanliness: bugs, dirty linens, superficial cleaning
Reservation issues: cancellations/overbooking without notice
Unstable hot water and jacuzzi not heating
Breakfast limited/poor quality for some guests
Room maintenance problems: broken fixtures, AC dripping, awkward layout

Categories

Cleanliness
1
Multiple reviews report poor cleaning: bugs from the shower, uncleaned rooms, dirty pillowcases and superficial housekeeping.
Service
1
Mixed but some strong positive notes: several guests describe staff as 'super atentos y amables' and daily helpful housekeeping; however there are serious service failures (reservation cancellations, poor handling of rebook/refund requests).
Location
1
Specifically mentioned as a good location in at least one review; generally portrayed as conveniently located for guests.
Room Quality
1
Rooms show multiple problems: poor bed distribution, TV placement hitting heads, AC mounted over headrest causing condensate to drip, broken interior edges and other infrastructure damage; some rooms were comfortable but issues are frequent.
Amenities
1
Amenities like the jacuzzi are highlighted but frequently malfunction (no hot water); some positives (spacious closets, jacuzzi when working) but inconsistent performance.
Value for Money
1
Guests report the stay as 'not worth the money' given cleanliness and maintenance issues and service breakdowns in some cases.
Food and Beverage
1
Breakfast is described inconsistently: some praise freshly made breakfast, while others report very poor portions, cold coffee and limited/poor-quality options.
Overall Experience
1
Overall mixed to negative: some pleasant aspects (friendly staff, comfortable bed, good location) but recurrent cleanliness, maintenance and water/amenity problems lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:19

Property Description

Experience the perfect blend of comfort and luxury at One Apartments Laureles, your upscale getaway in Medellín.

Relaxation and Wellness: Indulge in our spa-like amenities, featuring a soothing hot tub and wellness packages designed to recharge your spirit. The public bath offers a tranquil escape after a day of exploration.

Modern Accommodations: Our recently renovated units come equipped with air conditioning, a fully stocked kitchen, and a flat-screen TV, ensuring you feel right at home while enjoying your stay. Each suite includes a private bathroom featuring a rejuvenating hot tub.

Convenient Location: Located near Laureles Park, you’re steps away from vibrant attractions. From sightseeing tours to local dining experiences, Medellín awaits you at every corner.

Don’t miss out on the unique experience we offer—book your stay at One Apartments Laureles today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
J
Juan David • solo_traveller • co
8
2026-05-16 • via Nuitee
J
JOAN MANUEL • solo_traveller • co
10
2026-05-15 • via Nuitee
C
carlos guillermo • couple • co
9
2026-05-12 • via Nuitee
A
ANDRES • couple • co
6
CHEVERE
Pros:

COMODIDAD EN CAMA JACUZZI

Cons:

LA HABITACIÓN QUEDA PEQUEÑA TENIENDO EN CUENTA QUE ESTÁ MUY BIEN EQUIPADA CON JACUZZI COCINA Y UNA CAMA GIGANTE Y CÓMODA

2026-05-06 • via Nuitee
A
Aura Cristina • solo_traveller • co
7
Pros:

Lindo sitio! Habitacion confortable. Aunque necesita mantenimiento.

Cons:

Necesita mantenimiento.

2026-05-04 • via Nuitee
P
Pinzón Gámez • solo_traveller • co
7
2026-05-04 • via Nuitee
R
Ricardo • couple • pe
1
Pauperrimo
Pros:

No, no tenia ascensor

Cons:

No tenía ascensor y no avisaron siendo un edificio más de 5 pisos , y muy angosto

2026-04-25 • via Nuitee
J
J_jotamuñoz • couple • co
10
Pros:

Buena ubicación, instalaciones muy limpias.

2026-04-19 • via Nuitee
M
Montes Aragon • solo_traveller • co
10
Pros:

Excelente instalación

2026-04-12 • via Nuitee
K
Katherine • solo_traveller • do
2
2026-04-11 • via Nuitee
J
Julian • couple • co
10
2026-04-05 • via Nuitee
J
Jorge Alexander • couple • co
10
Ok
Pros:

Ok

Cons:

Ok

2026-04-05 • via Nuitee
J
Julian • couple • co
10
Pros:

Las personas que nos recibieron super atentos y amables

2026-03-31 • via Nuitee
A
Angela Maria • couple • co
4
NORMAL
Pros:

El hospedaje queda en una buena ubicación...

Cons:

La cama de muy mala calidad y la tina practicamente esta pegada a la cama no me gusto la distribución de la habitación, todo el tiempo me golpeaba la cabeza con el tv, todo esta encima

2026-03-27 • via Nuitee
O
OSIRIS • couple • us
6
Pros:

didn’t stay. over booked.

2026-03-12 • via Nuitee
D
Diana Larissa • couple • co
1
Me cancelaron y vendieron mi rear a a otro
Pros:

Me cancelaron y nunca me avisaron me dejaron. Con una niña en la calla por vender mi habitación a otro y no les importo

Cons:

Sacarlos falta de seriedad

2026-03-03 • via Nuitee
K
Kevin Marc • couple • de
3
My worst experience in colombia
Pros:

The only highlight was the lighting of the room, the jacuzzi and that the water was always hot.

Also you definitely have enough space for your clothes and other stuff.

Cons:

Honestly speaking the worst hotel I was in Colombia.

I never in my life saw so many bugs coming out of the shower outlet. The room was on the 3rd floor by the way.

The room was never cleaned and you had to remind them to do it. They argued that they need permission to access but I don't really understand what's so hard to ask and or to knock on the door. Both of them never happened.

The breakfast was a joke. I could choose between 2 options and they gave you either one toast with a little bit of scrambled egg and most of the time a cold coffee and a bit of fruits or some pancake you could choke on.

The room itself had a lot of issues. When you turned on the AC they mounted it directly over the head rest so the condensate drops frequently on your head and or body... Amazing idea...

The color of the room was in a lot of edges broken. Lots of broken interior as well.

To sum it up not even close worth the money you pay for it. Would never recommend it.

2026-03-01 • via Nuitee
S
silvia • couple • fr
10
2026-02-27 • via Nuitee
J
julian • couple • co
10
Pros:

Buen aseo y distribución de las habitaciones

Cons:

Todo me gusto en absoluto

2026-02-26 • via Nuitee
A
AnnyMGB • couple • co
10
2026-02-25 • via Nuitee