Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Attentive and friendly staff (several mentions)
Good location
Comfortable bed in some rooms
Spacious storage/closet space
Jacuzzi available when functioning
Cons:
Poor cleanliness: bugs, dirty linens, superficial cleaning
Reservation issues: cancellations/overbooking without notice
Unstable hot water and jacuzzi not heating
Breakfast limited/poor quality for some guests
Room maintenance problems: broken fixtures, AC dripping, awkward layout

Categories

Cleanliness
1
Multiple reviews report poor cleaning: bugs from the shower, uncleaned rooms, dirty pillowcases and superficial housekeeping.
Service
1
Mixed but some strong positive notes: several guests describe staff as 'super atentos y amables' and daily helpful housekeeping; however there are serious service failures (reservation cancellations, poor handling of rebook/refund requests).
Location
1
Specifically mentioned as a good location in at least one review; generally portrayed as conveniently located for guests.
Room Quality
1
Rooms show multiple problems: poor bed distribution, TV placement hitting heads, AC mounted over headrest causing condensate to drip, broken interior edges and other infrastructure damage; some rooms were comfortable but issues are frequent.
Amenities
1
Amenities like the jacuzzi are highlighted but frequently malfunction (no hot water); some positives (spacious closets, jacuzzi when working) but inconsistent performance.
Value for Money
1
Guests report the stay as 'not worth the money' given cleanliness and maintenance issues and service breakdowns in some cases.
Food and Beverage
1
Breakfast is described inconsistently: some praise freshly made breakfast, while others report very poor portions, cold coffee and limited/poor-quality options.
Overall Experience
1
Overall mixed to negative: some pleasant aspects (friendly staff, comfortable bed, good location) but recurrent cleanliness, maintenance and water/amenity problems lower the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-07 07:19

Property Description

Experience the perfect blend of comfort and luxury at One Apartments Laureles, your upscale getaway in Medellín.

Relaxation and Wellness: Indulge in our spa-like amenities, featuring a soothing hot tub and wellness packages designed to recharge your spirit. The public bath offers a tranquil escape after a day of exploration.

Modern Accommodations: Our recently renovated units come equipped with air conditioning, a fully stocked kitchen, and a flat-screen TV, ensuring you feel right at home while enjoying your stay. Each suite includes a private bathroom featuring a rejuvenating hot tub.

Convenient Location: Located near Laureles Park, you’re steps away from vibrant attractions. From sightseeing tours to local dining experiences, Medellín awaits you at every corner.

Don’t miss out on the unique experience we offer—book your stay at One Apartments Laureles today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
G
Guillermina Angarita • solo_traveller • co
10
2026-07-14 • via Nuitee
J
julieth • couple • co
8
2026-07-14 • via Nuitee
L
Luis • couple • us
8
2026-07-10 • via Nuitee
S
Steven • solo_traveller • co
1
Mala atención al cliente
Pros:

La habitación, muy cómoda, elegante y tranquila

Cons:

La atención al cliente, no nos sentimos cómodos.

2026-07-07 • via Nuitee
J
Juan José • couple • co
7
2026-07-03 • via Nuitee
H
Hitesh • solo_traveller • us
10
2026-06-23 • via Nuitee
H
Hitesh • solo_traveller • us
10
A couple's retreat.
Pros:

The ambiance of each room is mesmerizing for the couples specifically.

Cons:

Liked everything about it.

2026-06-23 • via Nuitee
C
carmona tobon • solo_traveller • co
9
2026-06-13 • via Nuitee
D
Daniela • couple • co
7
Bueno, Normal...
Pros:

Sin desayuno... pero está bien ubicado

Cons:

La nevera que tenía la habitación sonaba durísimo, teniendo en cuenta que estaba justo en frente de la cama, realmente fue bastante incómodo porque no se logró un descanso completo

2026-06-10 • via Nuitee
P
Philip • couple • us
9
Well located hotel with Jacuzzi.
Pros:

The location was fantastic. La 70 and it's many restaurants and stores was just around the corner. The area is safe and is centrally located to access the rest of the city.

Cons:

No elevator but that is my only complaint against many positives.

2026-06-09 • via Nuitee
S
Santiago • solo_traveller • co
1
Mala administración
Pros:

Nada me gustó.

Cons:

No me respetaron mi reserva, la realice con mucho tiempo de anticipación, realice el pago especificando si la habitación que reserve en Booking si estaba disponible, me dicen que si y realizó el pago, pero el día del check-in me entregan otra habitación y a parte no les importa el echo, dicen que esa es y por más que les mostré la que había reservado no les importo, no hicieron absolutamente nada, a parte habían cosas en la habitación que no funcionaban bien, no fue para nada de mi agrado el hospedaje.

2026-06-08 • via Nuitee
J
Juan David • solo_traveller • co
8
2026-05-16 • via Nuitee
J
JOAN MANUEL • solo_traveller • co
10
2026-05-15 • via Nuitee
C
carlos guillermo • couple • co
9
2026-05-12 • via Nuitee
A
ANDRES • couple • co
6
CHEVERE
Pros:

COMODIDAD EN CAMA JACUZZI

Cons:

LA HABITACIÓN QUEDA PEQUEÑA TENIENDO EN CUENTA QUE ESTÁ MUY BIEN EQUIPADA CON JACUZZI COCINA Y UNA CAMA GIGANTE Y CÓMODA

2026-05-06 • via Nuitee
A
Aura Cristina • solo_traveller • co
7
Pros:

Lindo sitio! Habitacion confortable. Aunque necesita mantenimiento.

Cons:

Necesita mantenimiento.

2026-05-04 • via Nuitee
P
Pinzón Gámez • solo_traveller • co
7
2026-05-04 • via Nuitee
R
Ricardo • couple • pe
1
Pauperrimo
Pros:

No, no tenia ascensor

Cons:

No tenía ascensor y no avisaron siendo un edificio más de 5 pisos , y muy angosto

2026-04-25 • via Nuitee
J
J_jotamuñoz • couple • co
10
Pros:

Buena ubicación, instalaciones muy limpias.

2026-04-19 • via Nuitee
M
Montes Aragon • solo_traveller • co
10
Pros:

Excelente instalación

2026-04-12 • via Nuitee