Saules Sueño

Hotels
Avenida Holbox 15 , Cancún , mx

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
No hot water
Uncomfortable bed

Categories

Cleanliness
1
Overall cleanliness mentioned positively, but some reviews noted issues like odors.
Service
1
Generally positive sentiments about the staff, though communication issues were reported.
Location
1
Multiple reviews highlighted good locations and convenience.
Room Quality
1
While some rooms were spacious and comfortable, issues with bed quality and odors were noted.
Amenities
1
Limited mention of amenities; some basic conveniences like cleanliness were noted.
Value for Money
1
Prices seem reasonable for the location, though some issues detract from value.
Food and Beverage
1
No reviews mentioned food and beverage quality.
Overall Experience
1
Mixed experiences, with several complaints leading to an overall lowered score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-03-11 02:16

Property Description

Escape to the tropical paradise of Cancún at Saules Sueño, where comfort meets convenience!

Exquisite Accommodations
Experience ultimate relaxation in our modern guest rooms, equipped with air conditioning, flat-screen TVs, and spacious seating areas. Each room features a private bathroom replete with complimentary toiletries, ensuring a delightful stay.

Refreshing Amenities
Unwind in our outdoor swimming pool surrounded by a lush garden and a serene terrace, perfect for soaking up the sun or enjoying a refreshing dip after a day of exploration.

Prime Location
Nestled just 0.9 miles from the city center and close to popular attractions like La Isla Shopping Mall and Cristo Rey Church, you’ll have endless opportunities to experience all that Cancún has to offer.

Don't miss out on the chance to indulge in a memorable getaway—book your stay at Saules Sueño today!

Important information:

A staff member will be available at the reception to assist you in person from 9:00 AM to 6:00 PM, Monday to SundayThis property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
A
Alejandro couple mx
9
Un lugar perfecto , para viaje de negocios
Pros:

Es muy práctico

Cons:

Los colchones son un poco duros

2026-03-04 via Nuitee
O
Ordaz solo_traveller mx
8
Pros:

La ubicación es buena

Cons:

El cuarto que me toco tenia olor a coladera

2026-02-23 via Nuitee
S
Smidger couple gb
9
Pros:

Huge room,, more of a suite really. Nice people managing the property

Cons:

Odd place for the TV.

2026-02-11 via Nuitee
J
Julio César couple mx
10
Ubicación y buen precio
Pros:

Lo que me gusto demasiado es la ubicación, y que puedas entrar y salir a cualquier momento. Me gusta mucho que son muy limpios y fueron cuidadosos con nuestras cosas. Solo me quedo la duda con mi habitación. Pero todo bien la verdad

2026-02-11 via Nuitee
J
John couple nl
10
Pros:

I stayed here for one night when arriving to Cancun. It's only a short Uber ride from the airport and the room was clean and comfortable. The neighborhood was calm and felt safe.

2026-01-31 via Nuitee
D
Daniel solo_traveller mx
10
Comfortable and well located
Pros:

La ubicación, limpieza y el staff es increíble!

2026-01-29 via Nuitee
Y
YOSHIKI couple jp
10
最高‼️オススメ‼️
Pros:

清潔感があり部屋も広くとても良い。
Walmartも近くにあり食材も買えるので便利。
レストランも近くにあるので便利。
スタッフの方がみんな親切で社交的✨

Cons:

特になし。

2026-01-25 via Nuitee
Y
YOSHIKI couple jp
10
最高‼️オススメ☝️
Pros:

清潔感があり部屋も広くとても静かな場所。
近くにはWalmartがあるので食材買いにはとても便利✨
スタッフの方がとても親切✨
エドウィンは私のお気に入りです☺️

Cons:

特にない。

2026-01-25 via Nuitee
F
Flora couple fr
9
Très bien, hotel recommandé !
Pros:

Lieu très propre et confortable. Hôtel situé dans un quartier calme et résidentiel.
Eau chaude dans la douche
Ménage de la chambre fait quotidiennement.
Proche de l'aéroport (16 min en voiture) sans nuisances sonores.Idéal pour une arrivée ou un départ.

Cons:

Lieu un peu loin des plages/du ferry à pied pour se rendre à Isla Mujeres. Nécessité de prendre un taxi/Uber.

2026-01-10 via Nuitee
S
Salomon couple ar
8
2026-01-10 via Nuitee
N
nunez solo_traveller mx
10
Pros:

El lugar es muy acomodador, tiene un ambiente seguro y cálido, como si fuera casa.

Cons:

Todo estuvo perfecto

2026-01-10 via Nuitee
R
Roberto solo_traveller us
10
2026-01-09 via Nuitee
Y
YOSHIKI couple jp
10
最高‼️✨オススメ☝️
Pros:

建物はとても新しく室内も綺麗で部屋も広くてとてもゆったりくつろげた✨
内装が白で統一されており清潔感がとてもある✨
スタッフの方がとても親切で滞在中とても助かりました♪

Cons:

3階建ての建物で私たちの部屋は3階でしたが階段のみなのでエレベーターがあればとても便利。

2026-01-07 via Nuitee
L
Lukas couple de
9
2026-01-06 via Nuitee
M
Marion couple de
7
Personal freundlich aber übermoriviert
Cons:

Das Personal war hilfsbereit, allerdings war die Kommunikation schwierig, weil wir kein Spanisch sprechen.
Sehr befremdlich fanden wir, dass unsere Koffer weggeräumt wurden und im allgemeinen unser Zimmer aufgeräumt wurde. So dass diverse Dinge in Schubladen geräumt wurden und in (die falschen) waschbeutel

2026-01-05 via Nuitee
L
luciano solo_traveller it
10
Ambiente familiare
Pros:

Io sono stato ospite. In una camera del secondo piano.
Ho trovato la camera Ampia, pulita e con tutti i servizi. Nelle vicinanze c'è un centro commerciale. Dove poter comprare di tutto, e di lì ci sono navette private super economiche che collegano i
Capolinea principali.

Cons:

Nulla, ma consiglio di richiedere le camere del primo e secondo piano

2026-01-05 via Nuitee
Y
Yuliia extended_group ua
10
Great place for a short therm stay!
2026-01-04 via Nuitee
L
Linda couple fr
10
2026-01-04 via Nuitee
ヒメネス couple jp
9
2026-01-03 via Nuitee
F
Fabienne couple nl
5
Cons:

Geen warm water

2025-12-29 via Nuitee