voco CAIRO ARABELLA PLAZA by IHG

Hotels
•
Voco
9.1 (43 reviews)
Gamal Abdel Nasser Street, Arabella Plaza Mall , Cairo , EG

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, helpful and frequently named staff (Abdulrahman, Mahmoud Desouki, Amr, Mahmoud Ahmed, Ahmed Abdulal)
Very clean and modern property
Convenient location with direct access to Arabella Plaza / mall and New Cairo
Comfortable, spacious and well-appointed rooms; some guests received suite upgrades
Smooth check-in/check-out and welcoming atmosphere
Good on-site restaurant and services
Cons:
Property perceived as expensive / poor value by several guests
Construction/drilling noise and some unfavorable room views reported
Low water pressure in at least one bathroom
Lack of a masjid for prayer noted as a significant minus by one guest
One report of an early checkout request (policy issue) and at least one guest indicating overall dissatisfaction

Categories

Cleanliness
9.4
Multiple reviews explicitly praise the hotel as very clean, modern and with outstanding cleanliness throughout the stay.
Service
9.6
Very strong positive sentiment toward staff and service (named staff: Abdulrahman, Mahmoud Desouki, Amr, Mahmoud Ahmed, Ahmed Abdulal); many guests noted friendly, helpful service and smooth check-in/out.
Location
9.6
Consistently praised for an excellent, convenient location (direct access to Arabella Plaza, near mall, New Cairo); many guests highlighted proximity to shopping and attractions.
Room Quality
9.3
Rooms described as comfortable, spacious, bright and modern; some guests received upgrades to suites. A minority reported noise issues or an unfavorable view.
Amenities
9
Amenities such as mall access and on-site restaurant were mentioned positively, though one guest noted the lack of a masjid as a downside.
Value for Money
7
Several guests commented that the property is pricey or expensive; one explicitly said the price was very high despite good service and quality.
Food and Beverage
9
Food and restaurant services were mentioned positively in a few reviews; overall sentiment is favorable though not extensively detailed.
Overall Experience
9.9
Overall sentiment is highly positive with many 'highly recommend', 'would come back', and descriptions of a pleasant, relaxing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Discover a charming oasis in the heart of Cairo at voco CAIRO ARABELLA PLAZA by IHG, where modern luxury meets unforgettable hospitality.

Exceptional Dining Experience
Indulge your taste buds in our exquisite restaurant that offers a delightful array of Italian and Middle Eastern dishes. With vegetarian, halal, and vegan options available, every guest is catered for at any time of day.

Relax and Revive
Unwind in our year-round outdoor pool or rejuvenate at our well-equipped fitness center and sauna. Enjoy a serene moment on our inviting terrace that overlooks the vibrant city.

Convenient Location
Nestled just miles from major attractions like City Stars and the historic Cairo Citadel, your city exploration is at your fingertips, while Cairo International Airport is a mere 11 miles away.

Experience exquisite comfort and seamless service — book your stay today!

Important information:

Swimming pool: Closed from Tue, Jul 14, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.1
Based on 43 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.6
Room Quality: 9.3
Amenities: 9
Value for Money: 7
Food and Beverage: 9
Overall Experience: 9.9
S
Salah • couple • sa
10
2026-10-29 • via Nuitee
N
Noora • couple • ae
9
2026-10-26 • via Nuitee
A
Abdulaziz AlAklabi • couple • sa
10
2026-10-26 • via Nuitee
N
Nadia • couple • za
10
It was a very pleasant stay and a very convenient location quite near to a mall and other things in town
Pros:

The hotel was wonderful and staff was amazing

2026-10-16 • via Nuitee
R
Rania • couple • sa
10
Comfort, cozy and classy hotel. Easy access to everything
Pros:

Clean and classy hotel, fabulous location (direct access to arabella plaza), friendly and helpful staff , they make upgrade for us to suite. Special thanks to duty manager Mr.Mahmoud desouki, front desk receptionists Mr.Amr & Mr.Mahmoud Ahmed. And the one who take care of our luggage Mr.Ahmed Abdulal.

Cons:

None

2026-10-14 • via Nuitee
H
Hanin • solo_traveller • ae
10
Pros:

The team and service were great!!!

2026-10-12 • via Nuitee
H
Hanin • solo_traveller • ae
10
2026-10-12 • via Nuitee
A
Areej • solo_traveller • sa
1
Pros:

We checked in late 8:30 pm they asked for checkout early at 12 pm

2026-10-10 • via Nuitee
T
Tamara • couple • us
10
2026-10-09 • via Nuitee
T
Tamara • couple • us
10
2026-10-09 • via Nuitee
A
Abdulrahman • family_with_children • ng
8
Everything was available , but the lack of masjid where visitors can pray was a big minus .
Pros:

It was fair

2026-09-18 • via Nuitee
S
Shahad • family_with_children • ma
10
Everything was more than perfect, this hotel is veryyyy confortable. The stuff, location, service is perfect.
2026-09-10 • via Nuitee
J
James_F_72 • couple • gb
10
Great location, super hotel, definately a 5 star rating.
2026-09-08 • via Nuitee
A
Aisha • solo_traveller • ng
9
2026-09-07 • via Nuitee
N
Noora • couple • qa
9
Cons:

the price was so expensive

2026-08-23 • via Nuitee
A
Afnan • couple • sa
10
Pros:

The staff specially Abdulrahman the duty manager . It was very light and relaxing stay

Cons:

Nothing

2026-08-17 • via Nuitee
S
sanad • family_with_children • gb
8
2026-08-14 • via Nuitee
M
MOHAMMED • extended_group • sa
10
رائعة
Pros:

الخدمات والمول والمطعم

Cons:

فيو الغرفة وصوت ازعاج الحفر

2026-08-07 • via Nuitee
S
Souleiman • couple • dj
8
2026-08-06 • via Nuitee
M
Maha • couple • us
3
2026-08-05 • via Nuitee