Casa Miltu Hotel

Hotels
•
Independent
6.6 (5 reviews)
Plot 137/139 Ntinda-Nakawa Road, P.O. Box 35756, Kampala , Kampala , UG
256-041-4288706

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Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Television in common areas
Safe-deposit box at front desk
Express check-out
See all facilities

Property Description

Terrace Views and Amenities - Enjoy stunning views from the terrace and stay connected with complimentary wireless internet access. Unwind in the common area while watching TV.

Culinary Delights - Indulge in delicious meals at the hotel's restaurant with a cozy bar/lounge. Relax in your room and order from the convenient room service during limited hours.

Convenient Services - Benefit from express check-in/out, dry cleaning, and a complimentary daily reception. Take advantage of the roundtrip airport shuttle and free self-parking.

Immerse yourself in comfort at Casa Miltu Hotel. Book now to experience a delightful stay with top-notch amenities!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EBB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • General

    Social distancing measures are in place

  • Payment

    Cash deposit required

See all policies

Location

Guest Reviews

6.6
Based on 5 reviews
P
patrick
8
Pros:

Very clean and safe place to stay. Security guard was very welcoming and helped me to find the nearest car wash place.

Very poor customer service from the night shift staff member who worked on April 28th to May 1st. I arrived at around 2am on April 29th, she hard headset in both ears possibly dosing off. She could hear me walking in to the front desk until i called "hello hello" multiple times. When i talked to he about my reservation that she happened not to have on the list left to her by her supervisor, she seemed to be so bothered by the questions i asked.

She gave me a paper to write my information and then a room key followed by directions on how to locate the room. I couldn't understand how she directed me and i asked her to repeat her self which she did,but with alot of frustration. I thought that she was having a bad night or long night. Following moring, i asked her about my reservation that wasn't clarified, she again had the same attitude. 3rd day i received the same attitude. I came to a conclusion that maybe she wasn't trained about customer care. On Tuesday May 2nd, i got a chance to have a different lady at the front desk. Instead she was the opposite of the other one. She saw me and welcomed me with a smile and said hi as well.

Too bad i forgot to get the name of the employee who received me at this hotel. And i used to leave in the morning and come back at night, so i didn't get a chance to see any other employees until my last day on Tuesday morning.

2023-05-12 • via Nuitee
J
James A
10
Pros:

Very nice to stay. Been doing it for over a decade. Like home

2023-05-01 • via Nuitee
T
Tom
8
Convenience, friendly, value for money.
Pros:

Comfortable bed, staff exceedingly friendly and helpful. Internet is in lobby/bar only, but is decent and there are many comfortable chairs spread throughout. I'm a repeat customer, and will be again.

2015-01-24 • via Nuitee
R
Rossi
6
The Hotel is confortable and clean, but the road
Pros:

The road to go anywhere from the hotel is terribl;e by all standards

2014-11-18 • via Nuitee
T
Thalha
2
Not worth the money
Pros:

Had to climb 4 flights of stairs to get to my room, there was no lift, no wifi in the rooms only in the lounge area, the water pressure was VERY low and the rooms are very cramped, and the room was meant to have a patio/balcony and there was nothing expect a window. Will defintly not book this hotel EVER again. Service needs to be jacked up extensively!

2014-07-24 • via Nuitee