Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Exceptional staff and service
Great location and spacious rooms
Cons:
Breakfast service efficiency
Pressure for tips and feedback

Categories

Cleanliness
8.9
The hotel was noted for cleanliness, although some mentioned needing to wait for meals, typical of high-demand breakfast services.
Service
9.4
Overall, the staff was described as friendly and professional, with exceptional service.
Location
9.6
The hotel is conveniently located near key attractions and transportation.
Room Quality
9.4
Rooms were spacious, well-equipped, and thoughtfully renovated.
Amenities
8.9
Amenities were adequate but some guests mentioned limited hours for dining options.
Value for Money
8.9
While some perceived value shortcomings, the quality of service somewhat justified the price.
Food and Beverage
9.1
Food quality, particularly breakfast, received positive remarks although there were a few critiques.
Overall Experience
9.4
Guests generally felt their experience was excellent with points for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Experience the perfect blend of luxury and modern design at The Ritz-Carlton, Vienna. Each air-conditioned room and suite offers free WiFi, a flat-screen TV, and a marble bathroom with premium toiletries.

Relaxation and Wellness
Unwind at The Ritz-Carlton Spa featuring the largest indoor pool in Vienna. Enjoy spa treatments with Susanne Kaufmann products, steam baths, saunas, and a fitness room for ultimate relaxation.

Culinary Delights
Indulge in exquisite cocktails at the Atmosphere Rooftop Bar with stunning city views. Savor Austrian Dry Aged Beef at Dstrikt Steakhouse and innovative cocktails at the D-bar.

Book now to elevate your Vienna experience at The Ritz-Carlton and make unforgettable memories.

Important information:

Please note that children/adults sleeping in existing beds/extra beds are charged separately for the breakfast and the club lounge access in case a club room is booked.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for € 120 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for free when using an available extra bed.
    People 13 years old and over stay for € 120 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2087 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.6
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.9
Food and Beverage: 9.1
Overall Experience: 9.4
A
Anton • couple • ch
8
Pros:

Wir haben unseren 45.ten Hochzeitstag gefeiert. Von der Ankunft bis zur wegfahrt war das Personal bis auf zwei Ausnahmen sehr nett und zuvorkommend. Sie haben alle sehr freundlich gelacht und einem jeden Wunsch erfüllt. Besonders hervorheben möchten wir Normen und Davide. Das Essen im Steakhaus war sehr gut. Das Essen jedoch im Pastamare war aussergewöhnlich. Wir durften ein acht Gang Menü geniessen was uns vollkommen begeisterte. Der Spa Bereich inkl. Massage ist jederzeit weiter zu empfehlen. Das Hotel ist sehr zentral gelegen und das Zentrum zu Fuss erreichbar.

Cons:

Beim Nachtessen im Steakhaus lief für uns die falsche Musik. Wien hat sehr schöne Musik und da sollte man nicht unbedingt BUM BUM Musik laufen lassen. War Störend. Als der Kellner uns beim Frühstück beraten hat, ist die zuständige Chefin vom Service gekommen und hat uns unterbrochen und den Kellner weggeschickt was eines Ritz Carlton unwürdig ist. Das Frühstück war sehr gut. Wir bevorzugen jedoch ein Büffet zum selber bedienen. Die Wartezeiten waren zeitweise sehr lang. In der Bar bediente uns eine Dame die zuvor mit jemandem Deutsch gesprochen hat und mit uns nur Italienisch und Englisch obwohl wir erklärten, dass wir nur Deutsch sprechen. Die Speisekarten sind vordem Haus und im Restaurant nicht identisch.

2026-03-19 • via Nuitee
R
rgfrerer • family_with_children • at
10
2026-03-18 • via Nuitee
T
TsungYu • family_with_children • tw
10
2026-03-17 • via Nuitee
J
Jean-Pierre • couple • lu
10
Pros:

Einfach alles

2026-03-17 • via Nuitee
R
Reinhard • couple • hu
10
2026-03-16 • via Nuitee
S
Susanne • solo_traveller • de
10
Perfekt für einen entspannten Wientrip
Pros:

Das außerordentlich gut geschulte und extrem aufmerksame Personal. Das war wirklich besonders!
Die absolute Nähe zu allen Sehenswürdigkeiten war außerdem sehr hilfreich. Fast alle Sehenswürdigkeiten waren zu Fuß erreichbar.

Cons:

Nichts zu meckern.

2026-03-16 • via Nuitee
A
Andrea • solo_traveller • de
10
Exklusives Stadhotel in perfekter Lage um die Stadt zu erkunden.
Pros:

Unglaublich freundliches und motiviertes Personal, reichhaltiges Frühstück, sehr schöne Zimmer

2026-03-16 • via Nuitee
R
Rudolf • family_with_children • sk
9
Pros:

Miesto v centre

Cons:

Raňajky

2026-03-15 • via Nuitee
N
Nhi Ngoc Bao • solo_traveller • gb
9
An elegant stay defined by warm service, a wonderful breakfast, and a perfect location in the heart of Vienna.
Pros:

I had a wonderful stay at The Ritz-Carlton Budapest. The staff were exceptionally warm and attentive, and the breakfast was excellent. The location is also perfect, making it very easy to explore the main sights of the city. I particularly appreciated the elegant design of the hotel. It was slightly more contemporary than I initially expected, as I imagined something more classical, but it was still very beautiful and thoughtfully designed.

2026-03-13 • via Nuitee
B
Bilge • solo_traveller • us
5
2026-03-13 • via Nuitee
D
dschipi • extended_group • at
10
Toll.
Pros:

Essen im Pastarame war super. Frühstück ohne Buffet ist gewöhnungsbedürftig und braucht Zeit. DIe angebotenen Speisen sind exzellent.

2026-03-09 • via Nuitee
S
Sebastian • extended_group • cz
10
Fabulous staff, fabulous location
Pros:

Utterly outstanding staff. Exceptional service. Perfect location.

2026-03-08 • via Nuitee
M
Milorad • extended_group • cz
10
2026-03-08 • via Nuitee
V
Vanessa • couple • lu
9
2026-03-08 • via Nuitee
C
Cosmina Mirela • solo_traveller • ro
10
2026-03-04 • via Nuitee
C
costel • couple • ro
10
Perfect
Pros:

Da

Cons:

Totul

2026-03-04 • via Nuitee
S
Sabine • solo_traveller • de
10
2026-03-03 • via Nuitee
M
Maxime • family_with_children • lu
9
2026-02-28 • via Nuitee
O
ORI • couple • il
10
Excelent
Cons:

We ask for city view and paid for that but got a balcony with stone railing that block the view

2026-02-27 • via Nuitee
S
Susanna • extended_group • gb
8
Comfortable with helpful staff
Pros:

Great location - walkable to the centre

Cons:

Expected it to be luxurious inside. The lobby and restaurant were lovely - but on the upper floors it looked bland and more like a Holiday Inn than a Ritz

2026-02-27 • via Nuitee