Radisson Blu Hotel Lusaka

Hotels
Radisson Blu
8.3 (1053 reviews)
19029 Great East Road , Lusaka , zm

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Exceptional service
Clean and spacious rooms
Good customer service
Cons:
Room quality issues
Poor value for money
Disappointing food options

Categories

Cleanliness
8.51
Clean spaces were mentioned positively; however, some rooms' conditions were noted as concerning.
Service
9.99
Exceptional service from staff was highlighted, particularly the front desk team.
Location
8.52
Some reviewers felt the location was not as great as advertised.
Room Quality
7.47
Several complaints about room conditions and amenities being outdated.
Amenities
8
Limited amenities were noted, and some appeared to be in disrepair.
Value for Money
6.96
Many felt the hotel offered a poor value compared to the price paid.
Food and Beverage
8.01
Food options were limited and not appealing for some guests.
Overall Experience
8.97
Overall, experiences varied greatly; however, the service remained a highlight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 19:27

Property Description

Luxurious Accommodation
Radisson Blu Hotel Lusaka offers upscale accommodation in the heart of Lusaka, just steps away from premier shopping destinations like Arcades Shopping Mall and Manda Hill Shopping Centre. The rooms are elegantly designed with a cozy seating area and free WiFi, providing a comfortable stay for guests.

Dining Excellence
Indulge in a delightful buffet breakfast and savor international cuisine at the on-site restaurant. For those with dietary preferences, a vegetarian menu is also available. The culinary experience at Radisson Blu Hotel Lusaka promises to satisfy every palate.

Convenient Amenities
Guests can unwind in the hot tub, socialize in the shared lounge, or explore the area with ease using the hotel's car hire service. Additionally, the attentive staff at the 24-hour reception desk are dedicated to ensuring a seamless and enjoyable stay.

Book your stay at Radisson Blu Hotel Lusaka now for a memorable and relaxing experience in Zambia's vibrant capital.

Important information:

- Please note that the extra bed is a roll-out bed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1053 reviews
Cleanliness: 8.51
Service: 9.99
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 6.96
Food and Beverage: 8.01
Overall Experience: 8.97
P
Phiri solo_traveller zm
9
2026-06-27 via Nuitee
J
Jolie Ndjali solo_traveller ae
10
2026-06-22 via Nuitee
J
Joe solo_traveller gb
10
2 nights
Pros:

Great location,

Cons:

Rooms are spacious, ours faced the pool

2026-06-21 via Nuitee
M
Mohanasundar solo_traveller nl
7
Pros:

The location, size of the room and amenities.

Cons:

The hotel send me an offer to upgrade to superior room with breakfast for additional USD 10. I had opted for it and got a confirmation email. However this was not made available to me upon arrival. They never got back to me or sent a apology mail with an explanation. A small email with reasons would have been better.

2026-06-21 via Nuitee
V
Véronique solo_traveller fr
10
Séjour professionnel, je reviendrai
Pros:

Le personnel est très agréable, serviable et efficace
Très propre

Cons:

Ras

2026-06-19 via Nuitee
P
Pakane extended_group za
10
will always consider you beside the mishaps
Pros:

place to be - spacious rooms, clean and staff friendly and helpful, the hotel easy to find and accessible, will always consider them when I am in Lusaka, the food excellent as well variety to select from

Cons:

The fact that there were no tissues in my room and i called the reception three times and they kept on being on their way and after 40 minutes i had to walk to the reception to request for some tissue, they also forgot to have cups in the room and upon asking the answers sounded like excuses

2026-06-15 via Nuitee
K
Kerry family_with_children zm
4
We checked in late, requested an extra bed when booking, it was sorted when we mentioned it but overall cleaning of the
Cons:

Service was very slow. Our room had a pair of dirty underwear hanging in the shower and makeup items left in the room.

2026-06-14 via Nuitee
M
msekaalbertm Business
10
Amazing
Pros:

The atmosphere is the best. Definitely a 5 star hotel.

2026-06-13 via Tripadvisor
T
tilamazuwa NONE
10
MY REVIEW
Pros:

good experiene and review will definitey cal again an stay again especialy the executive suite thanks to the hotel and the team for a lovely experince

2026-06-12 via Tripadvisor
J
john solo_traveller za
2
Sad
Pros:

Only the bed and bedding

Cons:

Credit card machines have to tap 3 times just for one night stay, can’t emagine more. Nights it only takes 1500 at a time, far too expensive for what you get, then breakfast costs even more on top of that. Bad wifi, could not even get a coffee in morning you have to pay, there was a card in the room for someone else 🤷🏼‍♂️ all over it was over priced and left a bad taste in the mouth , 75 for a coke it does not cost that in New York.

2026-06-12 via Nuitee
T
Trevor solo_traveller za
9
2026-06-11 via Nuitee
N
NorthStar20185774931 Business
6
Rooms ok but that’s it
Pros:

Very central location, ideal for moving around in Lusaka. Rooms somewhat outdated but kept immaculate by housekeeping.
Pool(bar) not very appealing.
Restaurant / bar is not the place to be.

2026-06-10 via Tripadvisor
V
Van der Westhuizen family_with_children zm
10
Pros:

Breakfast was exceptional!!! Staff were great and so friendly and helpful. One of my best stays in Lusaka! Would recommend to anyone

2026-06-09 via Nuitee
G
Gwanzura solo_traveller zw
10
Excellent
2026-06-09 via Nuitee
C
Carlota solo_traveller es
6
2026-06-07 via Nuitee
N
Ncube solo_traveller et
8
Value for money for business trips
Pros:

Location

Cons:

I really like hot rooms and the aircon wasn’t getting as hot as I wanted

2026-06-07 via Nuitee
S
stanl910 Friends getaway
10
Atmosphere
Pros:

Awesome experience I had at Radisson blu hotel

2026-06-05 via Tripadvisor
L
Lisa solo_traveller za
7
Great room , and location .
Pros:

Executive room was nice - didn’t like the flights of stairs - as I have a painful ankle aggravated by my Flight

Cons:

The short flights of stairs to my room weee u comfortable as I have an ankle issue usually aggravated by long flights
Efforts should be made to answer phone calls to the reception - I had my calls to reception (9) cut off five times before eventually being picked up by a frosty receptionist.

2026-06-02 via Nuitee
D
DOREEN couple ug
10
Was awonderful experience…My husband and I loved the breakfast so much.The staff were so kind to us and helped whenever
Pros:

The ambiance and the staff were very kind..

Cons:

The room was good but our bathroom had a funny un pleasant smell from I think the manhole…Needs to be checked and also some bad order outside would occasionally come in late evening…

The sewage system needs to be checked.

2026-06-01 via Nuitee
Z
Zuhir solo_traveller sa
9
Absolutely worth it
Pros:

Everything !

Cons:

The breakfast boufet is a bit too small

2026-05-30 via Nuitee