Andaz Amsterdam, Prinsengracht, By Hyatt

Hotels
•
Andaz
9.4 (1132 reviews)
Prinsengracht 587 , Amsterdam , nl

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Great amenities
Cons:
Thin walls
Unsatisfactory shampoo and conditioner

Categories

Cleanliness
9.35
Positive mentions of the cleaning crew, suggesting a high standard.
Service
9.85
Team was awesome every step of the way, indicating excellent service.
Location
9.75
Ideal walking distance to attractions while remaining quiet.
Room Quality
9.35
Big enough for three guests, with a good vibe and decor.
Amenities
9.35
Great spot with restaurant, spa, gym, and dog-friendly.
Value for Money
9.35
Good price-quality ratio.
Food and Beverage
8.85
Breakfast is great, but needs slight improvement on shampoo/conditioner.
Overall Experience
9.35
Fantastic stay, would definitely come back.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:51

Property Description

Luxurious Design by Marcel Wanders
Experience the elegance of rooms and suites designed by Marcel Wanders, offering stunning views of Amsterdam's canals and landscape garden. Enjoy the open bathroom concept and complimentary amenities for a truly luxurious stay.

Farm-to-Table Dining at Bluespoon
Savor European dishes with a creative twist at Bluespoon, using locally sourced ingredients from the hotel's garden. Unwind at the bar with a craft cocktail while overlooking the picturesque Prinsengracht canal.

Spa & Fitness Center with Exclusive Services
Indulge in relaxation at the Spa & Fitness centre with massages and a 24-hour gym. Take advantage of bike rentals, boat tours, valet parking, and event spaces for a well-rounded stay.

Book your stay at Andaz Amsterdam Prinsengracht - a concept by Hyatt for a luxurious and unforgettable experience in the heart of Amsterdam's canal belt.

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 65 per person per night when using an existing bed.
    People 4 years old and over stay for € 65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 65 per day.

Location

Guest Reviews

9.4
Based on 1132 reviews
Cleanliness: 9.35
Service: 9.85
Location: 9.75
Room Quality: 9.35
Amenities: 9.35
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.35
M
Mario • couple • at
9
2026-02-13 • via Nuitee
E
Ewa • couple • se
7
Bra hotell med rolig o personlig design. Bra restaurang. Negativa bilplats.
Cons:

Hade fått uppgift att parkering fanns vid hotellet men när vi anlände vid 19 tiden var de slut. Hänvisade parkering långt bort vilket vi vägrade. Fick då adress till ett P-hus ca 15 gångväg från hotellet som vi accepterade. Men mycket irriterande

2026-02-12 • via Nuitee
M
Meike • couple • be
10
Fantastisch
2026-02-09 • via Nuitee
N
Narumol • couple • us
10
2026-01-28 • via Nuitee
W
Wander37318245178 • Couples • Antwerp, Antwerp Province
10
Perfect night stay
Pros:

We had a fantastic night here. Staff were wonderful, rooms were well designed and thought out. Bar had some great cocktail variations. Thoroughly enjoyed our stay. Oh and breakfast was INSANELY good.

2026-01-27 • via Tripadvisor
B
boras667 • NONE • Istanbul
10
Style and Service in the Perfect Spot
Pros:

Perfectly located, with a stylish and well-designed interior. The staff were friendly, professional, and attentive.

2026-01-27 • via Tripadvisor
R
Rik • couple • nl
9
Pros:

Allemaal hele dikke prima!

Cons:

Het was 's nachts veel te warm op de kamer. Zelfs met 18.5 graden (termostaat) was het veel te warm. Een raampje open zetten kan niet in kamer 404

2026-01-26 • via Nuitee
A
Agnieszka • couple • pl
10
Cudowny pobyt
Pros:

Klimat atmosfera jedzenie wyśmienite

Cons:

Brak room service

2026-01-26 • via Nuitee
A
Akinci • family_with_children • tr
8
2026-01-22 • via Nuitee
L
lorrainebZ8147HB • Couples
10
Very positive stay.
Pros:

Very friendly and helpful staff.
Delicious breakfast. With lots of choice and quality food.
Extremely clean. Comfortable bed.
Beautiful decor.
Well appointed.

2026-01-21 • via Tripadvisor
M
Maryna Elliman • couple • gb
10
Hotel has exceeded our expectations in every way
Pros:

Our stay at Andaz Amsterdam by Hyatt was absolutely fantastic.
The hotel is incredibly chic, modern, and stylish, while still feeling very comfortable and welcoming. From the moment we arrived, everything felt thoughtfully designed and high-end.

The room was very spacious and beautifully designed. The bed was extremely comfortable, and the duvet and pillows truly felt luxurious, making it easy to get a perfect night’s sleep.

Breakfast was a real highlight of our stay. The selection was amazing, absolutely everything you could want was available, both to order and to pick yourself.
From sweet to savory, the spread was large, beautifully presented, and everything we tried was delicious and high quality.

The staff deserves special mention: everyone was very friendly, welcoming, and genuinely helpful throughout our stay, which made the experience even more enjoyable.

The location is outstanding - right in the heart of the city.
We also had lunch at the hotel, which was very nice. The food was excellent, with great quality ingredients and a beautiful selection.

Overall, I would totally recommend this hotel. It exceeded our expectations in every way, and I would definitely stay here again.

2026-01-21 • via Nuitee
D
Dave • couple • gb
8
We enjoyed a very relaxing stay at the Andaz, and I would recommend it.
Pros:

The hotel is in a good location on the Prinsengracht, friendly helpful staff, cool interior, good bar/restaurant. Pleasant room, great shower, nice balcony with views of hotel garden and Amsterdam roof tops.

Cons:

No Iron to accompany ironing board in the room, when one arrived it didn't work! , but eventually sorted. Had a problem with the safe electronics going dead, so couldn't open it to get stuff out, again eventually sorted by maintenance team. Room TV wasn't smart so no Netflix Prime capability.

2026-01-20 • via Nuitee
S
Sylvie • extended_group • fr
10
2026-01-20 • via Nuitee
M
maryna84 • Couples • Wellington, Somerset, England
10
Beautiful Luxurious Hotel
Pros:

Our stay at Andaz Amsterdam by Hyatt was absolutely fantastic.

The hotel is incredibly chic, modern, and stylish, while still feeling very comfortable and welcoming. From the moment we arrived, everything felt thoughtfully designed and high-end.

The room was very spacious and beautifully designed. The bed was extremely comfortable, and the duvet and pillows truly felt luxurious, making it easy to get a perfect night’s sleep.

Breakfast was a real highlight of our stay. The selection was amazing, absolutely everything you could want was available, both to order and to pick yourself.
From sweet to savory, the spread was large, beautifully presented, and everything we tried was delicious and high quality.

The staff deserves special mention: everyone was very friendly, welcoming, and genuinely helpful throughout our stay, which made the experience even more enjoyable.

The location is outstanding - right in the heart of the city.

We also had lunch at the hotel, which was very nice. The food was excellent, with great quality ingredients and a beautiful selection.

Overall, I would totally recommend this hotel. It exceeded our expectations in every way, and I would definitely stay here again.

2026-01-19 • via Tripadvisor
M
Maja • extended_group • hr
8
2026-01-19 • via Nuitee
D
Dusan • couple • us
10
Great experience worth coming back to
Pros:

Amazing location with incredible service. Someone really spent a lot of time making sure the property feels cool and different. The front desk was A+

Cons:

Nothing

2026-01-18 • via Nuitee
A
Ami • solo_traveller • us
10
2026-01-17 • via Nuitee
S
Susan • couple • nl
8
2026-01-14 • via Nuitee
E
Emmanuelle8190 • NONE
4
Not a 5 star at all
Pros:

Starting with the positives
-location is great, breakfast is decent that’s about it.

Unfortunately had two occasional dealing with the staff who were very rude, condescending and rolling their eyes. I was trying to cancel a spa appointment, which I ended up doing myself because The front desk did not help at all.
Their elevator was out of order for two weeks, so there was one elevator for five floors. On the last day at night even that elevator stopped working. They refused to let us use the stairs of really think of any solution mind you this is 10pm
Eventually after I was arguing and getting increasingly frustrated one of the other more pleasant front desk girls helped.

I would never come back here and I wouldn’t recommend this hotel. It is not a five star Hotel their behavior was horrible.
And there are some very nice employees that were helpful but because of those two rude girls, it completely overshadowed any other positive experience
The rooms are nice, but seem a little lacking compared to other five star hotels
I’m not sure why this hotel has five stars because it really doesn’t appear that way. It’s pretty and nicely decorated but the service was maybe of a 3 star.

2026-01-12 • via Tripadvisor
5
542zahraai • NONE
10
Amazing experience!!!
Pros:

As a solo female traveler, it was absolutely amazing. Every aspect of it. Highly highly recommend. One of my favorite hotels I’ve stayed at.

2026-01-11 • via Tripadvisor