Notebook Miami Beach

Bad

El baño, en el piso olia mucho a marihuana, no había toallas en la habitación. Tocó pedirlas y parecían sucias, el chico se la recepción. Me pareció desatento

El personal, la suciedad

L'accueil froid à notre arrivée.

My deposit has not been refunded yet.

The beds are extremely hard, low, and uncomfortable — the kind you would expect in a school, not a hotel. In the bathroom, despite being two guests, there was only one bath towel for one person. The shower water splashes outside the shower area and there was no extra towel to put on the slippery floor — I could have fallen. The floor stayed wet all night with no way to dry it. There are no extra towels at all, not small ones or large ones, for a second person. The renovation they advertise is of terrible quality — worse than the worst bathroom from the 1980s, poorly done and tasteless. The room quality overall is very low. There is no security: two drunk guys knocked on my door by mistake and woke me up. The front desk staff was cold and unfriendly — the agent scolded me for asking a question, made me wait through an entire check-in process for a guest who was not even present before helping me, and showed zero interest throughout. At checkout, no one was at the front desk; when I called out, it was a cleaning employee who told me to leave and that she would handle the checkout. I will never return to this place.

Es un hotel cutre en su conjunto. La calidad percibida es muy baja, y es frecuente escuchar huéspedes borrachos que gritan por los pasillos y ponen música en la habitación, habitación sucia y en ocasiones cucharachas, ruido durante la noche, sábanas y toallas de baja calidad, check-in demasiado lento con personal poco profesional, y personas quejándose en recepción por todo lo explicado anteriormente. No es el hotel que buscas para unas vacaciones tranquilas.

Instalaciones y mantenimiento de las mismas

No toilet paper, skimpy and towels not very clean

Todo bien love miami ahy si volveria a llegar

Sauberkeit Badezimmer könnte besser sein

La pulizia delle camere la devi chiedere e nonostante le richieste non è stata fatta se non l’ultima giornata dopo ripetute segnalazioni; nonostante il disservizio sulle pulizie, l’assenza di biancheria pulita e di carta igienica, il personale è particolarmente scortese.

Our stay was terrible from start to finish. The room had cockroaches, was gross, loud, and honestly felt unsafe. The door wouldn’t lock properly, the refrigerator didn’t work, the bedding had holes in it, and there was something disgusting on the curtain. We were only given two towels and told they only supply two per room, with no flexibility. On top of that, they charged a $100 deposit that was never disclosed on their website, even though I had already paid well in advance. The front desk attendant was also very unfriendly and unhelpful. This was definitely a “you get what you pay for” experience, and we will absolutely never be back. Also when I reached out before the trip we were told we could check in early but when I arrive he told us we couldn’t check in until 4pm no exceptions. So from 9a-4p we were tired and miserable