Hotel Carol

Hotels
8.6 (3742 reviews)
Kurta Konráda 12 , Prague , cz

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3742 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
M
Mikeš • couple • cz
8
2026-05-09 • via Nuitee
E
ERIKA MELISSA • solo_traveller • es
8
Agradable
Pros:

Habitación funcional, con escritorio

Cons:

Mi habitación no tenía nevera

2026-05-09 • via Nuitee
L
Lucas • extended_group • at
10
2026-05-07 • via Nuitee
S
simone • couple • de
9
Freundliches hotel,gut zu erreichen.
Pros:

Das frühstück war toll.alles da,sehr lecker.gemütlicher raum,alles sauber.wunderbares hummus.auch der kaffee war spitze.

Cons:

Der balkon war schmutzig,ungepflegt-schade-eigentlich ein schöner platz mit blick in den hinterhof.ein bisschen pflege würde helfen.

2026-05-07 • via Nuitee
E
E. • solo_traveller • nl
7
2026-05-07 • via Nuitee
T
Tamás • family_with_children • hu
9
2026-05-06 • via Nuitee
K
Kovačević • solo_traveller • hr
10
Pros:

Good location near O2 Arena, kind staff, excellent breakfast

2026-05-06 • via Nuitee
D
Duje • couple • hr
8
2026-05-05 • via Nuitee
J
Jakub • family_with_children • sk
10
2026-05-05 • via Nuitee
B
Burkhard • couple • de
9
Pros:

Unkompliziert zu parken

Cons:

Nähe zu O2 Arena und nette Kneipen in der Umgebung

2026-05-05 • via Nuitee
J
Jakub • family_with_children • sk
10
2026-05-05 • via Nuitee
K
Kateřina • couple • cz
9
2026-05-04 • via Nuitee
I
Izabela • extended_group • pl
8
Bardzo dobre miejsce na krótki pobyt.
Pros:

Hotel dość komfortowy, czysty. Trochę mało miejsca w łazience, wielkość pokoju ok. Bardzo miły personel, wygodne łóżka, cisza w okolicy.

Cons:

Bardzo mały bufet w stosunku do ilości gości. Tłok przy śniadaniu, bardzo szybko opróżniające się półmiski i koszyki z pieczywem. Ale przy takim małym bufecie i tej ilości gości było to nieuniknione. Jedzenie było uzupełniane ale trochę to trwało. To w zasadzie jedyny minus.

2026-05-04 • via Nuitee
C
Celina • solo_traveller • de
8
2026-05-04 • via Nuitee
F
Felicity Rogers • solo_traveller • au
8
Really beautfiful hotel with helpful staff and an excellent in house restaurant.
Pros:

I chose this hotel because I had an early morning train leaving from Praha-Liben station to Krakow. The staff at the hotel could not have been more helpful. I arrived at 11.00am and after a short wait in the lobby I was told me room was ready. My room was spacious and modern and the public areas are also beautiful. The adjacent Jerusalem restaurant served the best hommus I've ever tasted. I was also suprised to find out that breakfast was included in my room rate. The breakfast buffet was comprehensive with some hot food such as eggs (which is unusual in Europe). While it's not in old town, there is a metro stop very close. There is also a large shopping centre five minutes walk away. I had read some reviews online which complained about the rooms and a lack of hot water. That was not my experience. I was very happy with my room and there was plentiful hot water.

Cons:

Nothing to do with the hotel but I ordered an uber to the station because I had a suitcase. Even though I had booked to go to the Praha Liben station on the app the driver seemed to have no idea where it was. After driving around the block a few times I asked him to drop me back at the hotel and I walked to the station. It's about 15 minutes walk. Praha-Liben seems to be a very small station and none seems to know about it.

2026-05-02 • via Nuitee
P
Petr • couple • cz
6
2026-05-02 • via Nuitee
H
Hasanova • solo_traveller • az
10
Pros:

Hotel was nice and clean. Special thanks to Yuliya and Olya at reception. They were so friendly and helpful.

2026-05-02 • via Nuitee
J
Jakub • solo_traveller • cz
10
2026-05-02 • via Nuitee
P
Paweł • solo_traveller • pl
1
Cons:

There were ants in the bathroom and in the room. The staff speaks very little English.

2026-05-02 • via Nuitee
A
Adam • couple • cz
4
2026-05-02 • via Nuitee