Hotel Carol

Hotels
8.6 (3648 reviews)
Kurta Konráda 12 , Prague , cz

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3648 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
E
Erica • couple • it
8
Pros:

Posizione perfetta, per chi come noi aveva bisogno di un hotel vicino all’arena. Zona servita comunque da mezzi quindi comoda anche per il centro. Hotel bello

Cons:

Colazione poca scelta

2026-04-11 • via Nuitee
V
Vinicky • family_with_children • cz
6
Pros:

Velmi dobrá poloha - dostupnost městské hromadné dopravy, obchodní centrum. Největší odstavné parkoviště v Praze několik zastávek metrem za pár korun.

Cons:

Příprava pokoje - všude prach - po nahlášení na recepci bylo řádně napraveno. Snídaně byly velmi chudé, některé hlavní produkty (třeba párky) nebyly dostupné krátce po otevření. Některé části v pokoji jsou již v rozkladném stavu. WIFI hrozná, zejména ve večerních hodinách.

2026-04-11 • via Nuitee
E
EL MAHDI • couple • ma
8
It was very plesant to be here
2026-04-11 • via Nuitee
K
Katarína • solo_traveller • sk
10
2026-04-11 • via Nuitee
K
Kučíková • solo_traveller • cz
10
Pros:

Milý a ochotný personál, hotel čisťoučký a voňavý, kousek od O2 Areny. Byla jsem ubytována podruhé a opět vše na jedničku

Cons:

Nemám co vytknout

2026-04-10 • via Nuitee
D
Daniela Mýtna • family_with_children • sk
6
Pros:

lokalita

Cons:

nabytok na izbe

2026-04-10 • via Nuitee
T
Trnka • solo_traveller • cz
10
2026-04-10 • via Nuitee
V
VZ Design • family_with_children • cz
9
Pros:

Hezky čisto.

2026-04-09 • via Nuitee
E
Enza • family_with_children • de
8
Für ein kurzer Trip sehr gut
Pros:

Früstück war Reichhaltig.
Familiensuite war Ok f 4 Personen.
Nah an der Straßenbahnhaltestelle.

2026-04-08 • via Nuitee
L
Lisa • couple • de
8
Tolle Lage für die O2-Arena
2026-04-07 • via Nuitee
A
Alicja • family_with_children • pl
9
2026-04-07 • via Nuitee
A
Anna • couple • ua
9
хорошее перебывание
Pros:

отличный персонал, хорошие завтраки, уютный номер

Cons:

слегка завышена цена как для такого номера

2026-04-07 • via Nuitee
A
Alexandra • solo_traveller • gb
8
Fantastic
Pros:

The room was very big and the shower was super powerful and hot.

Cons:

The only negative about this hotel was that it didn’t have a kettle in the room, however there was a complimentary kettle and designated area for hot drinks that you could help your self to.

2026-04-07 • via Nuitee
S
Suryodaya • family_with_children • pt
7
Pros:

Location was great and staff was very helpful and courteous.

Cons:

Not very clean.. sofa was very old has stains.

2026-04-06 • via Nuitee
I
Irina • couple • ro
6
Locatia excelenta pentru fanii ce merg la concerte pe O2, conditiile sub nivelul celor 4 stele, nu merita pretul.
Pros:

Locatia aproape de arena O2. Personalul foarte dragut si saritor, nimic de reprosat.

Cons:

Nu se justifica cele 4* si pretul aferent. Patul tare, perne incomfortabile, curatenia mediocra, lipsa aparat ceai/cafea si minibar, geamul stricat, viziunea de la fereastra catre o terasa in descompunere. Reteaua wifi foarte slaba, tv cu cateva posturi care mergeau cu intreruperi. Conditii de hostel.

2026-04-06 • via Nuitee
R
Raman • family_with_children • nl
8
2026-04-04 • via Nuitee
P
Piotr • extended_group • pl
10
było super
Pros:

wszystko

Cons:

wszystko się podobało

2026-04-03 • via Nuitee
L
Ludmilla • family_with_children • ua
9
2026-04-03 • via Nuitee
A
Anna • family_with_children • cz
10
2026-04-03 • via Nuitee
B
Brothánkova • solo_traveller • cz
10
Celkově jsem byla s pobytem velmi spokojená, velmi příjemná i paní recepční.
Pros:

Snídaně byla vynikající. Oceňuji, že je vše domácí, ne průmyslové. Ať již pomazánky, mrkvový koláč, čerstvá zelenina.

2026-04-02 • via Nuitee