Hotel Carol

Hotels
8.6 (3837 reviews)
Kurta Konráda 12 , Prague , cz

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 21 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for € 10 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3837 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
J
Jana • couple • sk
6
Cons:

Chýba klimatizácia na izbách

2026-06-27 • via Nuitee
A
Alexandra • couple • sk
8
2026-06-26 • via Nuitee
S
Sklenár • extended_group • sk
7
Hotolel by bol dobry ak by boli klimatizovane izby /boli no iba na 4 poschodi/, ranajky boli super,
Pros:

lokalita

Cons:

Na izbe nebola klimatizácia, vonku bolo 32 a v izbe asi tiez

2026-06-26 • via Nuitee
K
Karen • couple • cz
10
2026-06-26 • via Nuitee
I
Ivanko • solo_traveller • sk
8
Príjemný, hoci horúci pobyt v Hoteli Carol
Pros:

Čistota, tiché prostredie, blízkosť metra linky B, milý personál.

Cons:

Na izbe typu Superior nebola klimatizácia, ale bola to moja chyba, že som sa podrobnejšie nepozrel na vybavenie pri rezervácii. Práve prebiehali v Prahe horúčavy nad 36 stupňov. Raňajky by mohli byť bohatšie na to, že hotel má 4 hviezdičky.

2026-06-26 • via Nuitee
F
Fiebe123 • extended_group • be
8
goed hotel dicht bij het congrescentrum en openbaar vervoer
Pros:

Zeer ruime kamer met een goed bed. Heel dicht bij het congrescentrum, wat wel fijn was. Het ontbijt was voldoende gevarieerd. Heel goed Joods restaurant waar het rustig zitten was. Wel op voorhand te reserveren. Het hotel ligt vlak aan tram en metrolijnen naar het centrum.

Cons:

Er was geen aparte douche en de badkamer was aan renovatie toe.

2026-06-25 • via Nuitee
M
Marek • solo_traveller • sk
9
Pros:

Vyborna lokalita, ciste a komfortne izby. Restauracia priamo v hoteli, uzavrete parkovisko

Cons:

Chybajuca klimatizacia na izbe

2026-06-25 • via Nuitee
F
František • couple • sk
8
2026-06-25 • via Nuitee
S
Shelley • couple • gb
7
Nice hotel with friendly staff, let down by lack of air con
Pros:

Clean, near to the tram, nice breakfast,staff were very friendly.
Very close to the o2 arena if you’re there for a concert only a 5 minute walk away

Cons:

No air conditioning in the superior room just a small fan which isn’t good for summer time
Only one small pillow per person on the bed

2026-06-25 • via Nuitee
B
Bernardo • solo_traveller • it
9
Pros:

L'hotel si trova in un ottima posizione, vicino alla linea del tram che in pochi minuti ti porta in centro. Camera spaziosa e con tutti i comfort. La colazione è stata molto buona.

2026-06-25 • via Nuitee
R
Rzymanová • solo_traveller • cz
9
2026-06-25 • via Nuitee
U
Ute • couple • de
9
Empfehlungswer
Pros:

Sehr freundliche Mitarbeiter. Sehr hilfsbereit, zuverlässige Auskünfte

Cons:

Alles sauber und neuwertige Einrichtung

2026-06-21 • via Nuitee
K
Konrad • extended_group • pl
10
2026-06-21 • via Nuitee
Богдан • solo_traveller • ua
9
Pros:

Чудовий готель. Чисті номери. Смачний сніданок. Приємний персонал ( особливо українка в ресторані)...

2026-06-20 • via Nuitee
M
Mher • solo_traveller • am
10
Cons:

Everything was perfect ! Very clean and comfortable hotel and very good staff, especially Karel and Arsenii, who are always ready to help.

2026-06-18 • via Nuitee
M
Marian • solo_traveller • sk
7
2026-06-17 • via Nuitee
J
Jaap • solo_traveller • nl
7
2026-06-16 • via Nuitee
M
Monika • solo_traveller • cz
8
2026-06-16 • via Nuitee
V
Veronika • solo_traveller • cz
10
2026-06-15 • via Nuitee
V
Vlasta • couple • cz
10
2026-06-15 • via Nuitee