Hotel Carol

Hotels
8.6 (3940 reviews)
Kurta Konráda 12 , Prague , CZ
+420 284 019 911

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location near public transport
Comfortable and clean rooms in general
Cons:
Inconsistent cleanliness
Limited breakfast options
Small room sizes

Categories

Cleanliness
7.86
Mixed feedback regarding cleanliness; some guests noted unclean floors and the need for better room upkeep.
Service
9.33
Consistently praised for friendly and helpful staff.
Location
9.37
Convenient location near O2 arena with good public transport access.
Room Quality
8.32
Most guests found rooms comfortable; however, some mentioned small size and outdated decor.
Amenities
8.35
Some amenities like minibar were criticized; overall facilities met expectations.
Value for Money
8.81
Generally good value for the level of service and location.
Food and Beverage
7.86
Breakfast options were deemed insufficient and limited by some guests.
Overall Experience
8.93
Overall, guests had a positive experience, highlighting the staff, location, and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:31

Property Description

Sun Terrace and Convenient Location
Hotel Carol, nestled in a serene Vysočany district in Prague, offers a sun terrace for relaxation. Just 250 meters from the Českomoravská Metro Station, guests can easily access the city center within minutes using the nearby tram service.

Comfortable Rooms and Dining Options
Each room at Hotel Carol boasts modern amenities including a flat-screen TV, safety deposit box, and a minibar. Guests can unwind at the on-site restaurant and bar. Additionally, the hotel's proximity to the Galerie Harfa Shopping Centre provides ample shopping and dining opportunities.

Parking and Nearby Attractions
For added convenience, the hotel offers paid private parking. Explore the nearby O2 Arena, located just 750 meters away, for entertainment options during your stay.

Book your stay at Hotel Carol now for a memorable Prague experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PRG

Location

Guest Reviews

8.6
Based on 3940 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
O
Olga • couple • cz
10
2026-10-31 • via Nuitee
P
Petra • family_with_children • cz
8
Pros:

Na pobytu byla nejlepší asi lokalita. Pokoje odpovídaly fotografiím.

Cons:

Přišli jsme do hotelu ve 14:45 hodin. Před námi byly 3 rodiny, které čekali na check-in. Na řadu jsme přišli po 45 minutách čekání!!! Slečna recepční vše tiskla i přesto, že jsme měli hotový online check-in. Pokoj odpovídal fotografiím, ale byly zde velmi měkké matrace a rozvrzané postele, které se nám během noci rozjížděly. Snídaně byla velmi jednoduchá. Pouze 2 druhy pečiva a jedna buchta. V průběhu snídaně nikdo neodnášel špinavé nádobí ze stolu. Na 4* hotel poměrně skromné.

2026-10-29 • via Nuitee
J
Jan • solo_traveller • cz
8
2026-10-29 • via Nuitee
R
Radka • family_with_children • cz
8
2026-10-28 • via Nuitee
B
Becky • couple • gb
9
2026-10-27 • via Nuitee
L
L • family_with_children • cz
10
2026-10-27 • via Nuitee
S
Sabine • family_with_children • ch
7
Pros:

Gute Lage, gemütliche Lounge, schönes Restaurant

Cons:

Frühstück: Schlechter Kaffee, geht sehr lange bis dieser zubereitet ist.
Adapter können nicht ausgeliehen werden.
Schimmel beim Fenster.

2026-10-27 • via Nuitee
R
Róbert • couple • hu
9
Egy szuper helyen lévő kellemes szálláshely, érdemes ide visszatérni!
Pros:

A reggeli változatos és bőséges volt. Kedves kiszolgálást kaptunk. Közel volt az üzleti konferencia helyszíne és a belvárost is könnyen el tudtuk érni villamossal, metróval. csendes környéken remekül lehet pihenni, csak ajánlani tudom másoknak. Mi is visszatérünk még ide a jövőben!

Cons:

Egy vízforralót két csészével hiányoltunk a szobában, de minden más rendben volt. Nincs több negatívum a részünkről.

2026-10-25 • via Nuitee
M
Marek • couple • cz
8
Cons:

Poněkud vázla obsluha u snídaně - odnos použitého nádobí, nedoplněno...

2026-10-24 • via Nuitee
V
Vladislava • solo_traveller • cz
10
Pros:

Celý pokoj

2026-10-24 • via Nuitee
M
Mireia • solo_traveller • es
8
Buen hotel y personal muy bien
Pros:

El personal muy atento. El hotel está muy bien. Zona silenciosa

Cons:

Un único ascensor. A veces ocupado por el servicio de camareras del hotel por lo que tenías que esperarte mucho o ir por las escaleras

2026-10-24 • via Nuitee
O
Ochonská • family_with_children • cz
10
2026-10-24 • via Nuitee
M
Milonova • couple • sk
10
2026-10-22 • via Nuitee
J
juraj26 • family_with_children • sk
8
2026-10-19 • via Nuitee
R
Rudolf • family_with_children • cz
9
Pros:

Velmi čistý pokoj.

Cons:

Na pokoji nebyla konvice, čaj ani káva, velmi malá televize těměř bez českych kanálů.

2026-10-19 • via Nuitee
J
Jiří • family_with_children • cz
10
2026-10-15 • via Nuitee
E
Eva • family_with_children • cz
10
2026-10-14 • via Nuitee
Široká • solo_traveller • cz
10
2026-10-13 • via Nuitee
P
Peter • extended_group • sk
10
2026-10-12 • via Nuitee
B
Bulová • solo_traveller • cz
7
2026-10-11 • via Nuitee