Homewood Suites by Hilton Orlando Airport

Hotels
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Homewood Suites by Hilton
9.2 (473 reviews)
5425 Gateway Village Circle , Orlando , us

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Spacious and comfortable rooms
Cons:
Issues with hot water
Staff responsiveness concerns

Categories

Cleanliness
8.49
General cleanliness was mentioned positively, but issues with room service resulted in a slight deduction.
Service
9.26
Overall service was good, but several reviews indicate issues with staff responsiveness.
Location
10
Location was frequently praised for its convenience and proximity to attractions.
Room Quality
9.45
Rooms were described as spacious and comfortable.
Amenities
8.48
Amenities were basic, with some issues reported regarding hot water and breakfast options.
Value for Money
9.44
Good perceived value based on room quality and location.
Food and Beverage
8.99
Breakfast was positively highlighted, but there were issues with presentation and variety.
Overall Experience
9.47
Mixed reviews but generally a good experience despite some setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:48

Property Description

Convenient Location and Amenities

Located just off State Road 528, our Orlando hotel offers a range of conveniences for our guests. Enjoy our outdoor pool, free property-wide Wi-Fi, and a complimentary airport transport service to Orlando International Airport just 3 miles away.

Comfortable Rooms and Facilities

Relax in our guest rooms featuring a kitchenette, cable TV, and seating area. Take advantage of our on-site fitness center, business center, launderette, and convenience store. Our non-smoking hotel ensures a pleasant stay for all guests.

Delightful Dining Options and Nearby Attractions

Start your day with our Suite Start hot breakfast and join us for complimentary snacks and beverages at our Welcome Home reception. Explore Walt Disney World Resort and Universal Orlando Resort, both just 16 miles away, or indulge in upscale shopping at the Florida Mall, only 8 miles from the hotel.

Book your stay with us now for a memorable Orlando experience!

Important information:

Please note that a fee will be assessed for guests found smoking in guestrooms.

Please note there is a package handling fee of USD 5 for packages arriving 25 to 48 hours prior to guest's arrival. Packages arriving earlier will be returned to sender.

Packages larger than carry-on size will incur a USD 15 storage fee per package.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.2
Based on 473 reviews
Cleanliness: 8.49
Service: 9.26
Location: 10
Room Quality: 9.45
Amenities: 8.48
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 9.47
A
ANITA • solo_traveller • gb
9
Excellent location, accommodation and staff with adequate b/fast.
Pros:

It's a functional hotel for the airport. Better than I expected and the staff were really nice. The bar/restaurant area needs to be refurbished. No way would I spend more time than necessary eating or drinking in such a miserable area.

Cons:

Scheduling the hotel shuttle - nightmare!!! I was told I would have to call when I arrived at Terminal C pick up area. I arrived in Orlando from West Palm Beach on Brightline train. I'm deaf and had to ask other travellers (waiting for their hotel transport) to speak on my behalf to your hotel receptionists. The driver when, thankfully, he turned up at that terminal was very pleasant and apologetic as I made my verbal complaint to him. I had been standing at the correct spot by the allocated number and had not moved away. Several calls had been made (with other people listening to what was being stated by hotel staff) but I waited 1.5 hours with nowhere to sit, standing on cold concrete with the winter sun going down. I feared I would still be there in the dark. Next day, for the return journey from the hotel, the same driver was excellent - helpful and kind. It was early morning (for my flight to Central America). The hotel and shuttle are very conveniently located. I suggest the shuttle runs to ALL Terminals on a loop to coincide with clients requests at their time of booking the hotel accommodation. Anything less is ludicrous. Airline pilots use the service - how do they book the shuttle???

2026-02-13 • via Nuitee
J
John-michael • couple • us
10
2026-02-10 • via Nuitee
J
Jill • extended_group • us
7
2026-01-26 • via Nuitee
F
Francisco • couple • cr
10
Muy satisfecho
Pros:

El desayuno muy bueno, las habitaciones muy comodas, y muy bien ubicado el hotel.

Cons:

Un dia no cambiaron las toallas. Lo demás todo perfecto.

2026-01-24 • via Nuitee
C
Claudia • family_with_children • us
10
It’s was a good experience
Pros:

I did not eat breakfast because I slept in but overall everything was good except for running low on clean towels probably because the falicility was sold out. It’s was around the holidays time so I understand.

Cons:

Just get extra towels for full house occasions

2026-01-23 • via Nuitee
K
Kayla • couple • us
10
2026-01-21 • via Nuitee
Y
Yero • couple • us
8
Good option
Pros:

The pool was nice and also having a little store was very convenient. It was a good location integrated with restaurants within walking distance.

Cons:

The rooms were kind of small compared to another location I stayed at.

2026-01-21 • via Nuitee
W
Wafiq • family_with_children • ca
5
2026-01-20 • via Nuitee
K
Kasondra • couple • us
10
2026-01-19 • via Nuitee
O
Ocean • couple • nz
1
DO NOT BOOK WITH THIS HOTEL
Cons:

This property doesn’t communicate on booking.com at all. How can you advertise your services and then not respond on the platform you advertise it on. They don’t respond to your questions. I tried to cancel through booking.com and they didn’t respond. I had to reach out to their hotel on their website via email where their staff are unwilling to help.

2026-01-19 • via Nuitee
M
makayla • couple • us
8
Pros:

It was clean and quiet

Cons:

There was no fans to keep on at night other than the overhead fan. It was very quiet… too quiet
Also they double charged me at check in despite already paying through booking and I had to call three times to get a refund that I am waiting to clear my bank. So I am out $200 that I was not expecting

2026-01-19 • via Nuitee
S
Shachara • couple • us
10
2026-01-19 • via Nuitee
M
MariaPatricia • couple • us
10
2026-01-16 • via Nuitee
O
O'Rourke • family_with_children • us
2
Never gain
Pros:

Hallways reaked of pot, was charged for a room I already paid for. Then had to go to the front desk 3 times to get it removed. The never removed the $50 hold on my room and I have called twice about it. Now I have a dispute in with my credit card about it. Will never use them again

2026-01-09 • via Nuitee
C
cheryl • family_with_children • us
10
Perfect for what we wanted to do.
Pros:

Location and free shuttle from and to the airport. Also loved the location for the Universal Epic Studios.

Cons:

Absolute nothing. Although trafiic a little bit to busy to cross streets to anfd from the restuarants in the area.

2026-01-02 • via Nuitee
S
Sharon • couple • ie
7
Excellent value for money and super staff
Pros:

The room had everything you need

Cons:

Nothing

2025-12-30 • via Nuitee
N
Neil • couple • us
3
It would have been fine if we would have had hot water.
Pros:

The breakfast was fine. Nothing really remarkable.

Cons:

We had no hot water in the room for the duration of our stay. We talked to the staff everyday but nothing changed. We talked to other guests who had the same problem. They told us that couldn't discount our room because we booked through Booking. com. Never had this happen to us any where else we have stayed.

2025-12-30 • via Nuitee
S
Samuel George • solo_traveller • br
10
2025-12-29 • via Nuitee
M
Martinha • couple • br
3
Decepção
Pros:

Próximo ao aeroporto.

Cons:

Fizemos check in as 10 pm, pois nosso vôo chegou tarde. Solicitei à recepcionista um later check out no dia seguinte, pois nosso vôo sairia de Orlando às 10 pm do dia seguinte. Ela nos disse que poderia nos conceder até 2 pm. Apesar de ser mto antes do nosso vôo, já me senti agradecida. No dia seguinte, uma outra recepcionista nos disse que o check out seria à 1 pm e foi irredutível. Isso nos causou uma gde correria e stress para fechamento de malas, horários com remédios etc. A recepcionista primeira, nos sugeriu falar com o gerente, para ver se poderia nos conceder mais algum tempo. Ela disse que ele estaria no hotel às 7 am da manhã do dia seguinte. No dia seguinte a 2a recepcionista nos disse que o gerente só chegaria após às 9 am. Sendo que vi um moço dando ordens e resolvendo questões, que a meu ver, era o próprio gerente. Atendimento é primordial para a reputação de um hotel, e não tivemos um bom atendimento.

2025-12-27 • via Nuitee
J
Janay • family_with_children • us
7
2025-12-26 • via Nuitee