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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Dry cleaning
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Billiards
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Valet parking
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Non-smoking throughout
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Minimarket on site
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Allergy-free room
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ATM/cash machine on site
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Electric vehicle charging station
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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Face masks for guests available
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Modern Accommodations in River North
Located just 3 blocks away from the Magnificent Mile, Aloft Chicago City Center offers contemporary rooms with free WiFi, flat-screen TVs, and complimentary bottled water.
On-Site Amenities
Enjoy the hotel's lounge with a pool table, modern fitness center, and pet-friendly services including free dog beds.
Dining Experience
Indulge in uniquely inspired cuisine at Beatrix, the on-site restaurant, and savor hand-crafted cocktails at River North Bar.
Experience Chicago in style at Aloft Chicago City Center. Book your stay now to enjoy the vibrant River North neighborhood and top attractions just minutes away.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 11 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Public parking is possible at a location nearby (reservation is not possible) and costs USD 58 per day.
Location
Guest Reviews
Great location…comfortable…staff were very efficient and friendly.
Little noisy at night; but wouldn’t keep me from staying there again.
I gave a very low score due to hotel management making the decision to overbook the hotel and that lead to them not being able to honour my reservation, while the staff made some effort to compensate for that by offering points and housing me at a hotel next door, I still find it unacceptable that a hotel can chose not to honour such an expensive reservation.
Todo bien
The decor was nice. The food at Beatrix was great, but the service was not good.
The way my concerns were addressed. We were placed in a room where the air conditioning was difficult to regulate. (I arrived first because my daughter was coming from a different state).
I checked in and was asked if I wanted the room serviced daily or every other day. I opted for daily service to start. When I got to the room the temperature was set at 68, but the room was hot. I figured before calling the desk for help, I wanted to be sure there was an issue, so turned the temp down. After waiting 20 minutes there was no change so I called the desk. The desk person was concerned and stated he would send a technician up. 15 minutes after my call the room started to cool off. I called the desk back to tell them to cancel the tech. By the time my daughter arrived it was getting warm again. I called the desk and briefly described the air situation along with 2 additional concerns (The toilet tank did not fill properly, I didn't feel comfortable using the toilet and the shower door didn't close completely) my concern was the water would pool from leaking out of the cracked door while showering). I told the agent we were hungry and asked if the tech could work while we were out, the reply was yes. When we returned the room was cold. I turned down the temperature and all was well until the middle of the night and it got hot again.
We were miserable the rest of the night and decided to wait until morning to call. When we woke up the room was comfortable again so there was no need to call. We dressed went out and when we returned that evening the room was not serviced and it was hot again.
We called and placed the call on speaker, the concern was no longer present. (Instead of asking my daughter to hold on, he simply placed her on hold and someone else took over). The response had turned into annoyance, like we were complaining.
Accessibility and the view
No bathroom privacy the door, albeit functional for the space, did not keep out noise.
Location, friendly staff
N/A
What a terrible hotel. The noise from downtown and within the hotel is horrible. Their standard room is small and disgusting. It was impossible finding valet parking. We will NEVER stay here again. PS-The front desk guy quite rude and not helpful at all
I loved the location. Very close to anything you’d want to do, unless you’re going to Andersonville, but even then, only a 20 minute uber.
The rooms are listed as “soundproof” and the are not. There’s a huge gap under the door that feels like a safety hazard. You could hear the neighbors pretty easily.
Really helpful staff
everything
no dog area
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